Sample Report: Global Trends in B2C E-Commerce & Innovations in Online Payments 2026

Regions: Global, Asia-Pacific, NorthAmerica, Europe, Latin America, Middle East, Africa

Countries Covered: China, South Korea, Japan, India, Australia, Indonesia, Thailand, Vietnam, Malaysia, Philippines, Singapore, Hong Kong, New Zealand, UK, France, Germany, Spain, Netherlands, Italy, Belgium, Sweden, Austria, Switzerland, Finland, Poland, Czech Republic, Hungary, Greece, Slovenia, Romania, Slovakia, Serbia, Lithuania, Bulgaria, Croatia, Latvia, Estonia, Norway, Portugal, Ireland, Turkey, Saudi Arabia (KSA), United Arab Emirates (UAE), Israel, Iran, Qatar, Kuwait, Jordan, Bahrain, Oman, Argentina, Brazil, Chile, Colombia, Guatemala, Mexico, Peru, U.S., Canada, Egypt, Nigeria, South Africa, Kenya, Ghana

Pages: 1583

Publication Date: 12.02.2026

Questions covered in the report:

•  How is global B2C E-Commerce projected to evolve through 2026 across major regionsworldwide?
•  Which i nnovations in online payments, including mobile wallets, BNPL, and real-timetransfers, are reshaping digital commerce in 2025–2026?
• In whatways are cross-border payment corridors becoming critical infrastructure foremerging markets such as Sub-Saharan Africa?
•  Which global E-cCommerce platforms and payment providers are driving innovation in onlinepayments worldwide in 2026?
•  What isthe outlook for global payments revenue growth and digital transactionexpansion toward 2027 and beyond?

Key Findings:

Why this matters: As online retail matures globally, growth is shifting toward transaction intensity, consumer engagement, and integrated digital infrastructure rather than simple user expansion, redefining how value is created across global commerce ecosystems.

Key Forecast Highlights

• Global B2C E-Commerce growth is increasingly shaped by price-driven consumer demand, social commerce engagement, and expanding cross-border platform participation, reflecting a shift toward transaction-led digital retail expansion.

• Global non-cash transaction volumes are forecast to approach 2.8 trillion by 2028, driven by digital wallets, instant payments, and expanding payment automation across consumer and B2B environments.

• Artificial intelligence adoption continues to scale globally, with 77% of employees reporting some level of AI integration by 2025, while governance gaps and workforce readiness challenges remain key barriers to full enterprise impact.

• B2B marketplaces and digital payment innovation are accelerating business transformation, enabling SMEs, vertical platforms, and automated financial workflows to expand global trade participation.

“What we are observing is the convergence of consumer demand, enterprise digitization, and intelligent payment infrastructure into a unified global commerce ecosystem,” says Yücel Yelken, Founder and CEO of yStats.com. “As platforms integrate AI, automation, and flexible payment solutions, both consumer and business transactions are becoming faster, more data-driven, and increasingly interconnected.”

Global B2C E-Commerce Growth Is Driven by Consumer Demand, Social Commerce, and Platform Engagement

Global B2C E-Commerce expansion continues to be shaped by price sensitivity, product variety, and growing social commerce participation. Consumers increasingly engage with digital marketplaces and online platforms to access broader assortments and competitive pricing, while categories such as clothing, footwear, and consumer electronics remain key drivers of online purchasing activity. Social platforms are becoming central discovery and conversion channels, reinforcing the importance of integrated digital experiences across retail ecosystems. Cross-border shopping reflects these broader B2C dynamics, highlighting how global demand is influenced by pricing advantages, platform accessibility, and expanding international seller networks. At the same time, concerns around fraud, delivery costs, and checkout friction remain structural challenges that shape consumer decision-making and platform strategies.

Digital Payments and Instant Infrastructure Accelerate the Shift Toward Non-Cash Transactions

The global payments landscape is evolving rapidly as non-cash transaction volumes expand across consumer and business environments. Instant payments, digital wallets, and automated payment workflows are reducing reliance on legacy systems such as checks and traditional bank transfers, while emerging markets continue to scale mobile-first financial infrastructures. Changing consumer preferences and rising digital wallet adoption are reshaping payment ecosystems globally. Innovation is increasingly focused on improving speed, convenience, and engagement, positioning payment infrastructure as a core driver of digital commerce growth.

AI Adoption Expands Across Commerce and Marketing, Yet Training and Governance Gaps Persist

Artificial intelligence is becoming embedded across global business functions, E-Commerce platforms, and marketing workflows, driven by demand for personalization, automation, and enhanced digital experiences. Organizations are integrating AI into strategy, customer engagement, and operational decision-making, reflecting its growing role in shaping competitive advantage. Despite rapid adoption, readiness remains uneven. Training gaps, governance concerns, and limited workforce education continue to constrain long-term impact, highlighting the importance of aligning technology deployment with skills development and responsible implementation frameworks.

B2B Marketplaces and Virtual Payment Innovation Enable SME Growth and Enterprise Transformation

B2B marketplaces are reshaping global procurement by centralizing buyer-seller interactions, improving pricing transparency, and enabling SMEs to access international markets more efficiently. Vertical platforms are gaining traction as businesses pursue niche specialization, while digital payment innovation, including virtual cards, automation tools, and AI-driven workflows, is transforming B2B financial operations. Customer-centric payment strategies, automation, and analytics are helping businesses reduce costs, improve compliance, and enhance financial visibility, positioning digital marketplaces and intelligent payment systems as core drivers of enterprise transformation.

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For detailed insights into global B2C & B2B E-Commerce trends, digital payment innovation, AI adoption, and digital asset developments, access Global Trends in B2C E-Commerce & Innovations in Online Payments 2026. Please contact press@ystats.com for more information.

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Table of Contents:

1.             Executive Key Takeaways

2.             Global B2C & B2B E-Commerce,Payments, and AI Overview

2.1.          Global Key Takeaways

2.2.          Global Management Summary

2.3.          Global B2C E-Commerce

2.3.1.      E-Commerce Market Size, Growth & Sales Channels

•       Global:Overview of Retail & E-Commerce Sales Market, January 2025

•       Global:Retail E-Commerce Share, in % of Total Retail Sales, 2021–2027f

•       Global:Retail E-Commerce Sales, in USD trillion, in % Year-on-Year Change, 2021-2027f

•       Global:Retail E-Commerce Share, in % of Total Retail Sales, 2022–2028f

•       Global:Retail E-Commerce Sales, in USD trillion, in % Year-on-Year Change, 2022-2028f

•       Global:Overview of Online Retail Sales Market, January 2025

•       Global:Online Retail Sales as a Share of Total Retail Sales, in %, 2028f 

•       Global:Online Retail Sales, in USD trillion, 2023 & 2028f

2.3.2.      Shopper Experience & Digital Behavior

•       Global:E-Commerce Shopping Trends, January 2025

•       Global:Online Shopper Frustrations, in % of Respondents, 2024

•       Global:Online Shopper Experience Improvements, in % of Respondents, 2024

•       Global:Important Benefits for Online Shoppers, in % of Respondents, 2024

•       Global:Social Media Platforms Purchased From, by Online Shoppers, in % of Respondents,2024

•       Global: MostPopular Countries for Shopping on Each Social Media Platform, February 2023

•       Global:Online Marketplace Usage, in % of Respondents, 2024

2.3.2.      Shopper Experience & Digital Behavior (Cont.)

•       Global:Online Shopper Preferences for Account Creation, in % of Respondents, 2024

•       Global:Reasons for Online Shopping Cart Abandonment, in % of Respondents, 2024

•       Global:Importance of Delivery Providers in Online Shopping Decisions, by Country, in %of Respondents, 2024 (1 of 2)

•       Global:Importance of Delivery Providers in Online Shopping Decisions, by Country, in %of Respondents, 2024 (2 of 2)

2.3.3.      Social Commerce & Cross-Border Shopping

•       Global:Social Media Users Making A Purchase Through Social Commerce, in %, 2024

•       Global: BabyBoomers Using Social Media For Brand Discovery, in %, 2024

•       Global:Millennials Making Purchases on TikTok, in %, November 2024

•       Global: MostPopular Countries for Buying Items from Abroad, in % of Respondents, 2024

•       Global:Share of Online Shoppers Buying from Retailers in Other Countries, in % ofRespondents, 2024

•       Global:Share of Social Media Shoppers Buying From Retailers In Other Countries, in %of Respondents, 2024

•       Global:Share of Shoppers Under 45 Buying From Retailers In Other Countries, in % ofRespondents, 2024

•       Global:Social Media Shopping Frequency, in % of Respondents, 2024

•       Global:Cross-Border Shopping Destinations, in % of Cross-Border Shoppers, 2024

•       Global: TopCategories for Cross-Border Purchases, in % of Cross-Border Shoppers, 2024

•       Global:Shoppers Reasons for Buying from Abroad, in % of Respondents, 2024

•       Global:Shoppers Reasons for Not Buying from Abroad, in % of Respondents, 2024

2.4.          Global Digital Payments

2.4.1.      Digital Payments Market Overview & Revenue Insights

•       Global:Digital Payments Adoption, Innovations and Consumer Preferences, January 2025(Part 1 of 2)

•       Global:Digital Payments Adoption, Innovations and Consumer Preferences, January 2025(Part 2 of 2)

•       Global:Digital Mobility Payments and Market Growth Overview, January 2025

•       Global:Total Non-cash Transactions Volume, in volume trillions, 2018 & 2021-2024e& 2028f

•       Global:Total B2B Non-cash Transactions Volume, in volume billions, 2018 &2021-2024e & 2028f

•       Global:Payments Revenue Value, in USD trillion, 2013, 2018, 2020- 2023, 2028f

•       Global:Transaction-Related Payments Revenue, by Region, in USD billion, and CompoundAnnual Growth Rate, 2019, 2024 & 2029f

2.4.1.      Digital Payments Market Overview & Revenue Insights (Cont.)

•       Global:Payments Revenue by Type, Commercial & Consumer in %, 2023

•       Global:Payments Revenue by Type, Commercial & Consumer in %, by Region, 2023

•       Global:Payments Revenue by Type, Commercial & Consumer in %, by Region, by PaymentType, 2023

•       Global:Payment Revenue Value, in USD trillion, 2027f 

•       Global:Online Payment Methods Preferred by Shoppers, in % of Respondents, 2024

•       Global:Payment Mix: New Payments vs Traditional Payments, In % of transaction volume,2023 & 2028f

•       Global:Organizations Accepting Payment Methods, by Type, in %, 2022 & 2024 

•       Global:Payment Type Transactions, by Quarter, in % Year-Over-Year Change, Q4 2022 - Q32023

2.4.2.         AI-Driven Transformation in Payments

•       Global:Overview of AI Use in Payments, June 2024 (1 of 3)

•       Global:Overview of AI Use in Payments, December 2023 (2 of 3) 

•       Global:Overview of AI Use in Payments, December 2023 (3 of 3)

•       Global:Overview of AI and Machine Learning in Payments, December 2023 (1 of 2) 

•       Global:AI-Driven Fraud Prevention and Risk Management in Financial Services, January2025

•       Global:AI-Optimized Payments, Risk Management, and Customer Experience, January2025 

•       Global: AICollaboration and Future Innovations in Payments, January 2025

•       Global:Overview of AI and Machine Learning in Payments, December 2023 (2 of 2) 

•       Global: VisaAI Use Cases in Tokenized Payments, Digital Identity & Agentic Commerce,June 2025  

•       Global: AIand Crypto Applications Tackle Cart Abandonment and Digital Checkout Friction,June 2025

•       Global:Challenges And Risks of AI Use in the B2C E-Commerce And Online PaymentsIndustry, June 2024

•       Global: UseCases of Al and Machine Learning in Payments, in % of Payment Professionals,2023e

•       Global: TopChallenges With Applying Generative AI in Banking, in % of C-Suite Executives,October 2023

•       Global:Value of AI in Payments, in USD billion, 2023 & 2031f

2.5.           Global AI & Automation

2.5.1.        AI Adoption & Investment Landscape

•       Global:AI-Driven Transformation, Unlocking Opportunities and Addressing Challenges,June 2025

•       Global:Technology Market Size and Year-over-Year Growth, in USD trillions, 2024 &2025f 

•       Global:Growth of AI in Fintech Market, in USD billions, 2025 & 2030f 

•       Global:Generative AI Market Size, in USD billions, 2025 & 2030f

•       Global: AIInvestment Intentions by Spending Range, in % of Companies, 2025

•       Global:Share of AI Investment by Strategic Focus Area, in % of Leading Companies, 2024

•       Global:Share of AI Investment by Strategic Focus Area, in % of Respondents, 2024

•       Global:Adoption of New Technologies, in % of C-Suite Respondents, 2024

•       Global: GenAI Adoption Teams by Organization Size, in % of Respondents, 2024

•       Global:Senior Leaders Driving Gen AI Adoption by Organization Size, in % ofRespondents, 2024

•       Global: OrganizationsWith Defined Roadmaps for Gen AI Adoption by Organization Size, in % ofRespondents, 2024

•       Global:Spend by Banks on Generative AI, in USD billion, 2024e & 2030f

•       Global:Breakdown of Financial Service Companies’ Primary Strategy for Use of AI andML, in %, Q1 2023

•       Global:Share of Financial Institutions Eyeing Generative AI Use For Fighting Fraud, in%, 2024e

2.5.2.        AI Integration in Enterprise Operations

•       Global:Driving Innovation Through Autonomous AI and Integrated Technologies, June 2025

•       Global: KeyTrends Driving the Future of Payments, June 2025

•       Global: AIUse in One or More Business Functions, in % of Respondent Organizations, 2021& 2H 2024

•       Global:Organizational Use of AI by Extent of Task Integration, in % of Employees, 2025

•       Global:Frequency of Intentional Use of AI Tools, in % of respondents, 2025

•       Global:Types of AI Tools Intentionally Used at Work, in % of usage, 2025 

•       Global:Share of Employees and Organizations Reporting AI Use at Work, in % ofRespondents, 2022 & 2024 

•       Global:Workplace Adoption Trends, Productivity Benefits, and Governance Risks in AIUse, June 2025

•       Global:Demographic Variation, Passive Use, and Limited Recognition of AI, June 2025

•       Global:Sector AI Maturity, Regional Adoption Patterns, and Strategic BusinessTransformation, June 2025

•       Global:Advancing Payment Security and Efficiency, June 2025

2.5.2.        AI Integration in Enterprise Operations(Cont.)

•       Global: AIin Transaction Monitoring, Identity Verification, and Payment Optimization,June 2025

•       Global: B2BPayments with Embedded Finance, APIs, AI, and Credit Tools, June 2025 

•       Global: KeyBarriers to AI Implementation in Finance, June 2025

•       Global: KeyDevelopments in Agentic and Generative AI across Banking Segments, June2025  

•       Global: ConsumerOpenness to Generative AI in Shopping, in % of Consumers, 2024

•       Global:Consumer Openness to Generative AI in Shopping, in % of Consumers, 2024

•       Global:Consumer Interest in AI E-Commerce Features, in % of Respondents, 2025 

•       Global: KeyApplications of AI in Amazon’s Logistics Operations, June 2025  

•       Global:Enabling Efficiency, Personalization, and Trust with Agentic AI, June 2025

•       Global:Adoption Trends, Innovation Impact, and Ethical Risks in Generative AI, June2025  

•       Global:Adoption of Model Context Protocol by Major Tech and Payment Platforms, June2025  

•       Global:Embedding of Gen AI into Business Processes by Organization Size, in % ofRespondents, 2024

•       Global:Adoption of AI Training, in % of Workforce, 2025 

•       Global: AITraining Participation and Self-Assessed Knowledge Levels, in % of Respondents,2025

•       Global:Adoption of Role-Based Gen AI Training Courses by Organization Size, in % ofRespondents, 2024

•       Global:Generative AI Market Size, in USD billion, 2023e & 2027f

•       Global:Productivity Gains Through Generative AI, in % of Respondents, 2023e 

•       Global: TopCustomer Trends That Retail Marketers Are Watching For in 2024, in % of RetailMarketers, November 2023

•       Global: TopCommerce Use Cases For Generative AI, in % of Retail Professionals, June 2023

•       Global:Overview of AI Use in the Embedded Finance Ecosystem, January 2024 (1 of 2)

•       Global:Overview of AI Use in the Embedded Finance Ecosystem, January 2024 (2 of 2)

•       Global:Overview of AI Use in B2C E-Commerce, June 2024 (1 of 2)

•       Global:Overview of AI Use in B2C E-Commerce, June 2023 (2 of 2)

•       Global:Activities That Shoppers Desire AI Assistance With Throughout Their ShoppingExperience, in % of Respondents, October 2023 

•       Global:Areas in Which Software Purchases Having AI Functionality Is “Very Important”,by Software Type, in %, March 2024

•       Global:Areas in Which Software Purchases Having AI Functionality Is “Important”, bySoftware Type, in %, March 2024

•       Global:Areas in Which Software Purchases Having AI Functionality Is “Somewhat Important”,by Software Type, in %, March 2024

•       Global:Areas in Which Software Purchases Having AI Functionality Is “Not At allImportant”, by Software Type, in %, March 2024

2.5.3.        AI Revenue & Cost Impacts

•       Global:Embedding of Gen AI into Business Processes by Organization Size, in % ofRespondents, 2024

•       Global:Revenue Increases from Generative AI in Strategy and Corporate Finance, in % ofResp., 2024

•       Global:Revenue Increases from Generative AI in Supply Chain and Inventory Management,in % of Respondents, 2024

•       Global:Revenue Increases from Generative AI in Marketing and Sales, in % ofRespondents, 2024

•       Global:Revenue Increases from Generative AI in Service Operations, in % ofRespondents, 2024

•       Global:Revenue Increases from Generative AI in Software Engineering, in % ofRespondents, 2024

•       Global:Revenue Increases from Generative AI in Product or Service Development, in % ofRespondents, 2024

•       Global: CostReduction Levels from Generative in Supply Chain and Inventory Management, in %of Respondents, 2024

•       Global: CostReduction Levels from Generative AI in Service Operations, in % of Respondents,2024

•       Global: CostReduction Levels from Generative AI in Strategy and Corporate Finance, in % ofRespondents, 2024

•       Global: CostReduction Levels from Generative AI in HR, in % of Respondents, 2024

•       Global: CostReduction Levels from Generative AI in Software Engineering, in % ofRespondents, 2024

•       Global: CostReduction Levels from Generative AI in Risk, Legal, and Compliance, in % ofRespondents, 2024

•       Global: CostReduction Levels from Generative AI in Marketing and Sales, in % ofRespondents, 2024

•       Global: CostReduction Levels from Generative AI in IT, in % of Respondents, 2024

•       Global: CostReduction Levels from Generative AI in Product or Service Development, in % ofRespondents, 2024

2.5.4.        AI Governance, Risks, & StrategicAlignment

•       Global: AIGovernance Challenges, Centralized Strategies, and Leadership Roles in PaymentFirms, June 2025

•       Global: AIGovernance, Strategic Alignment, and Executive Ownership Trends, June 2025

•       Global:Degree of Centralization of AI Deployment, in % of Respondents, 2024

•       Global: AIAdoption Across Enterprises and Its Business Impact, June 2025

•       Global: KeyAI Risk Categories, in % of Respondents, 2025

•       Global:Trust Disparities, Explainability Concerns, and Organizational Gaps in AIAdoption, June 2025

•       Global:Positive, Neutral, or Negative Impacts of AI Use in the Workplace, in % ofEmployees, 2025 

•       Global:Breakdown of Machine Learning Market, by End-Use Industry, in %, 2022

•       Global: TopRisks Associated With Al and Machine Learning, in % of Payment Professionals,2023e

2.6.               Global Blockchain &Cryptocurrency

2.6.1.        Blockchain Market Landscape

•       Global:Share of Population That Owns And Uses Digital Currency, in %, 2024e

•       Global:Overview of the Cryptocurrency And Blockchain Market, January 2025

•       Global:Overview of the Blockchain Market, January 2025

•       Global:Number of Cryptocurrency Owners, in millions, 2023 & 2024e

•       NorthAmerica: Number of Cryptocurrency Owners, in millions, 2023 & 2024e

•       Europe:Number of Cryptocurrency Owners, in millions, 2023 & 2024e

•       Asia: Numberof Cryptocurrency Owners, in millions, 2023 & 2024e

•       Oceania:Number of Cryptocurrency Owners, in millions, 2023 & 2024e

•       SouthAmerica: Number of Cryptocurrency Owners, in millions, 2023 & 2024e

•       Africa:Number of Cryptocurrency Owners, in millions, 2023 & 2024e

•       Global:Share of Population That Owns Cryptocurrency, by Country, in % of Population,2024e (1 of 3)

•       Global:Share of Population That Owns Cryptocurrency, by Country, in % of Population,2024e (2 of 3)

•       Global:Share of Population That Owns Cryptocurrency, by Country, in % of Population,2024e (3 of 3)

•       Global:Breakdown of Cryptocurrency Ownership, by Gender, in %, February 2022 &June 2024

•       Global:Breakdown of Gender of Cryptocurrency Owners, by Country, in %, June 2024 (1 of2)

•       Global:Breakdown of Gender of Cryptocurrency Owners, by Country, in %, June 2024 (2 of2)

•       Global: Breakdownof Cryptocurrency Ownership Status, by Country, in %, June 2024 (1 of 2)

•       Global:Breakdown of Cryptocurrency Ownership Status, by Country, in %, June 2024 (2 of2)

•       Global:Share of Past Cryptocurrency Owners Exiting the Market More than 6 Months Ago,in %, June 2024

•       Global:Breakdown of Timeframes When Past Owners Sold Off Their CryptocurrencyHoldings, by Country, in %, June 2024 (1 of 2)

•       Global:Breakdown of Timeframes When Past Owners Sold Off Their CryptocurrencyHoldings, by Country, in %, June 2024 (2 of 2)

•       Global:Share of Past Cryptocurrency Owners Who Sold Their Crypto due to Lost Money ontheir Investment, in %, June 2024

•       Global:Share of Past Cryptocurrency Owners Who Sold Their Crypto due to Lost Money ontheir Investment, by Country, in % of Past Cryptocurrency Owners, June 2024

•       Global:Share of Past Cryptocurrency Owners Who Say That They Are Likely to BuyCryptocurrency in the Next Year, in %, June 2024

•       Global:Breakdown of Likelihood of Past Owners to Buy Cryptocurrency in the Next Year,by Country, in %, June 2024 (1 of 2)

2.6.1.         Blockchain Market Landscape (Cont.)

•       Global:Breakdown of Likelihood of Past Owners to Buy Cryptocurrency in the Next Year,by Country, in %, June 2024 (2 of 2)

•       Global:Share of Developers Currently Working on Or Learning About BlockchainApplications, by Type, in % of Developers, Q3 2022 (1 of 2) 

•       Global:Share of Developers Currently Working on Or Learning About BlockchainApplications, by Type, in % of Developers, Q3 2022 (2 of 2) 

•       Global:Biggest Blockchain Companies That Are Publicly Traded Either in the U.S. OrCanada, by Type, Revenue, and Market Cap, in USD billion/million, December 2022

•       Global:Breakdown of Developers’ Status On Blockchain Applications, ExcludingCryptocurrencies, in %, Q3 2022

•       Global:Breakdown of Developers’ Status On Cryptocurrencies, e.g. Bitcoin, in %, Q32022

•       Global:Breakdown of Developers’ Status On Non-Fungible Tokens (NFTs), in %, Q3 2022

•       Global:Share of U.S., Canadian And European Banks That Have Started ExploringBlockchain Technology, in %, December 2022

•       Global: UseCases of Cryptocurrency, in % of Cryptocurrency Owners, June 2024

•       Global:Share of Population Aged 24-35 That Own Cryptocurrency, in %, 2024e

•       Global:Share of Population That Uses Blockchain For Cryptocurrency, in %, December2022

•       Global:Influence of Major Geopolitical Events on 10 Day Return of S&P 500, Gold,And Bitcoin, September 2024

•       Global:Influence of Major Geopolitical Events on 60 Day Return of S&P 500, Gold,And Bitcoin, September 2024

2.6.2.         Blockchain Institutional Investment& Hedge Fund Activity

•       Global:Breakdown of Likelihood of Past Owners to Buy Cryptocurrency in the Next Year,by Country, in %, June 2024 (2 of 2)

•       Global:Share of Traditional Hedge Funds That Have Exposure to Digital Assets, in % ofHedge Funds, 2022, 2023, 2024e

•       Global: Waysin Which Hedge Funds Are Trading Digital Assets in, by Type of Hedge Fund, in %of Hedge Funds, Q2 2024 

•       Global:Share of Hedge Funds Investing In Digital Assets That Are Using Stablecoins, in%, Q2 2024

•       Global:Share of Hedge Funds That Are Either Committed to Or Exploring Tokenization, in%, Q2 2024

•       Global:Share of Digital Asset Focused Hedge Funds That Are Investing in TokenizedAssets, in %, Q2 2024

•       Global:Breakdown Of How The Approval Of Spot Bitcoin ETFs Changed Hedge FundRespondents’ Perspective On Launching New Digital Assets Products, in %, Q22024

•       Global:Breakdown of Plan to Use Bitcoin ETFs as Part of Digital Asset InvestmentStrategy, in %, Q2 2024

•       Global:Types of Digital Assets That Hedge Funds Are Invested in, by Type of HedgeFund, in % of Hedge Funds, Q2 2024 

•       Global: TopReasons For Using Stablecoins, by Type of Hedge Fund, in % of Hedge Funds, Q22024 

2.6.3.         Crypto Consumer Behavior

•       Global: Typeof Purchases Respondents Are Interested in Making With Crypto, in % ofRespondents, 2023

•       Global:Share of Respondents Who Would Choose an Online Store That AcceptsCryptocurrencies Over One That Does Not, in %, 2023

•       Global:Share of Respondents Who Would Shop More Frequently at Their Preferred OnlineStores If They Accepted Cryptocurrencies, in %, 2023

•       Global:Share of Respondents Who Would Like to Be Able to Make Payments in DigitalCurrencies, in %, 2023

•       Global:Share of Respondents Who Would Spend More Online If Cryptocurrencies WereAccepted, in %, 2023

•       Global:Share of Cryptocurrency Owners Who Are Comfortable Making Crypto a SignificantPart of Their Investment Portfolio, in %, June 2024

•       Global:Share of Adults Who Buy Crypto to Hedge Against Inflation, by Country, in % ofAdults, June 2024

•       Global:Cryptocurrencies Respondents Would Choose to Be Paid in for Their work OrBusiness If Possible, in % of Respondents, 2023

•       Global:Share of Past Cryptocurrency Owners And Non-Owners Citing Regulatory Concernsas a Barrier to Investing in Crypto, by Country, in % of Past CryptocurrencyOwners And Non-Owners , June 2024

2.7.            Global B2B E-Commerce

2.7.1.         Market Landscape & Buyer DecisionJourneys

•       Global:Overview of B2B E-Commerce Market Trends, July 2024 (1 of 2)

•       Global:Overview of B2B E-Commerce Market Trends, July 2024 (2 of 2)

•       Global: B2BE-Commerce GMV, in USD trillion, 2022 & 2026f

•       Global:Share of B2B Buyers Who Conduct Research Online Before Purchasing, in %, 2023e 

•       Global:Social Media Platforms Informing B2B Purchase Decisions, in % of BusinessBuyers, December 2022

•       Global:Price Sensitivity Affecting B2B Buying Choices, by Region, in % of BusinessBuyers, 2023e 

•       Global:Share of Business Buyers Whose B2B Purchase Was Postponed Due to VariousReasons, in %, 2023e 

•       Global: TopReasons Causing a Delay or Discontinuation in a B2B Purchase, in % of BusinessBuyers, 2023e

•       Global:Share of Millennial And Gen Z Business Buyers Who Face Challenges That ProlongTheir Purchasing Decision, in %, 2023e 

2.7.2.        Buyer Experience, Online Behavior,& Platform Preferences

•       Global: TopB2B Purchase Obstructions, in % of Business Buyers, 2023e

•       Global:Share of B2B Buyers Who Grade Their B2B E-Commerce Experience as “Excellent”,in %, 2023 

•       Global:Share of B2B Buyers Who Prefer to Place Orders Online Through Suppliers’Websites, in %, 2023

•       Global:Share of B2B Buyers Who Would Switch Suppliers If Another B2B Web Store Offereda Better Experience, in %, 2023

•       Global:Share of B2B Buyers Who Believe That a Bad Buying Experience Impacts TheirRelationship With the Supplier to Some Extent, in %, 2023

•       Global:Share of SMBs That Plan to Boost Their Online Procurement Spending in theComing Year, in %, 2023

•       Global:Share of B2B Buyers Who Are Likely to Switch to Another Supplier, by BuyerSegments, in % of Business Buyers, 2023

•       Global:Share of SMB B2B Buyers Who Expect Their Online Spend to Increase in the NextYear, by Industry, in % of SMB Business Buyers, 2024e

•       Global:Share of B2B Buyers Who Believe That an Easy And Accurate Online Web StoreExperience Is Important, in %, 2023 

•       Global:Share of B2B Buyers Who Say That They Prefer to Place Repeat Orders Online, in%, 2023

•       Global:Share of Web Store B2B Orders Experiencing Order Errors, in %, 2023

•       Global:Share of B2B Buyers Who Prefer to Place Complex And High Value Orders Online,in %, 2023

•       Global:Share of B2B Buyers Reporting Being Put Off From Ordering Online Due to OrderErrors, in %, 2023

•       Global:Share of B2B Orders Placed Via Web Stores Experiencing Order Errors, by BuyerSegments, in % of Business Buyers, 2023*

•       Global:Agreed Information/Data Needed From Supplier When Ordering Online, in % ofBusiness Buyers, 2023

•       Global:Information/Data Needed From Supplier When Ordering Online, in % of BusinessBuyers, 2023

•       Global:Share of B2B Buyers Who Have at Least One Reason That Prevents Them FromPlacing Orders Online, in %, 2023* 

•       Global: TopHurdles to Online Purchasing, in % of Business Buyers, 2023

•       Global: TopReasons to Increase Online Spend, in % of Business Buyers, 2024e

•       Global: MostImportant Aspects When Purchasing Online, in % of Business Buyers, 2024e

2.7.3.        Payments, Platforms, Marketplaces,& Technology Influence

•       Global: TopB2B Purchase Obstructions, in % of Business Buyers, 2023e

•       Global: B2BPayment Market Trends, July 2024

•       Global: AIUse in the B2B Payments Market, July 2024

•       Global: B2BPayment Value, in USD trillion, 2024e & 2028f

•       Global: B2BCard Payment Value, in USD trillion, 2024e & 2028f

•       Global: B2BVirtual Card Payment Value, in USD trillion, 2024e & 2028f

•       Global: B2BPayment Channel Growth by 2028, in %, 2024e

•       Global:Share of B2B Distributors Who Plan to Overhaul Their Digital Presence, in %,2022 

•       Global:Breakdown of B2B Invoice Payment Time, by Country, in % of Total Value of B2BInvoices, 

•       Q2 2023& 2024 (Part 1 of 2)

•       Global:Breakdown of B2B Invoice Payment Time, by Country, in % of Total Value of B2BInvoices, 

•       Q2 2023& 2024 (Part 2 of 2)

•       Global:Breakdown of Expectation of Change in B2B Customer Payment Practices Over theNext 12 Months, in % of Companies, Q2 2023 & 2024 (Part 1 of 2)

•       Global:Breakdown of Expectation of Change in B2B Customer Payment Practices Over theNext 12 Months, in % of Companies, Q2 2023 & 2024 (Part 2 of 2)

•       Global: MostEffective Sales Channels, in % of Respondents, 2022 

•       Global:Sales Channels Used to Research And Evaluate Suppliers, in % of Companies, 2019& 2022

•       Global: MostPresent Sectors on Third-Party Marketplaces, in % of Companies, December 2022

•       Global:Companies’ That Are Winning Market Share Approach to Sales Channels, in % ofCompanies, December 2022

•       Global:Impact of Market Growth Strategies, by Company Type, in % of Companies, 2022

•       Global:Share of Companies That Are Winning Market Share That Are on Industry-SpecificMarketplaces, in %, December 2022

•       Global:Share of Companies That Are Losing Market Share That Are on Industry-SpecificMarketplaces, in %, December 2022

•       Global:Share of Companies That Are Winning Market Share That Are Selling TheirProducts Online Through a Third-Party Marketplace, in %, December 2022

•       Global:Share of Companies That Are Losing Market Share That Are Selling Their ProductsOnline Through a Third-Party Marketplace, in %, December 2022

•       Global: ImplementationLevel of Online Marketplaces of Winning vs. Losing Companies, in % ofCompanies, December 2022 

•       Global:Areas in Which a Marketplace is Preferred Over a Traditional B2C E-CommercePlatform, in % of Business Buyers, 2024e

2.7.3.        Payments, Platforms, Marketplaces,& Technology Influence (Cont.)

•       Global:Share of B2B Buyers Who Would Actively Prefer to Shop On a Manufacturer’sMarketplace vs. a General Purpose B2B Marketplace, in %, 2024e

•       Global:Share of B2B Buyers Who Are Indifferent About Shopping On a Manufacturer’sMarketplace vs. a General Purpose B2B Marketplace, in %, 2024e

•       Global: B2BMarketplaces VC Funding Value, in USD billion, in % of Year-on-Year Change,2020-2023

•       Global:Breakdown of VC Funding Amount And Round Count, by Vertical vs. HorizontalMarketplaces, in %, 2020-2023 

•       Global:Breakdown of Marketplace VC Funding, by Type of Marketplace, in %, January 2024

•       AmazonBusiness: B2B E-Commerce Marketplace Profile, October 2024 (1 of 2)

•       AmazonBusiness: B2B E-Commerce Marketplace Profile, October 2024 (2 of 2)

•       Global: TimeWhen B2B Software Buyers Consider Service Providers, in % of B2B SoftwareBuyers, March 2024

•       Global: ROIExpectations, in % of B2B Software Buyers, March 2024

•       Global:Share of B2B Software Buyers Who Say That Service Providers/Implementers Are aFactor in Their Software Decision-Making Process, in %, March 2024

•       Global:Breakdown of Who Has Final Software Purchase Decision-Making Power, byPosition/Department, in %, March 2024

•       Global:Share of B2B Software Buyers Who Report That The Selection of SoftwarePurchases Is Always or Frequently Consensus-Based, in %, March 2024

•       Global:Share of B2B Executives Being CFOs That Always or Frequently Hold the FinalDecision-Making Power in the Software Selection Process, in %, March 2024

•       Global:Breakdown of Anticipated Change in Software Purchase Spend by 2025, in %, March2024

3.              Asia-Pacific B2C & B2BE-Commerce, Payments, and AI Overview

3.1.           Asia-Pacific Key Takeaways

3.2.           Asia-Pacific Management Summary

3.3.           Asia-Pacific B2C E-Commerce                                                                                                                                        

3.3.1.        Market Size and Regional Growth Trends

•       Asia-Pacific:Retail E-Commerce Sales, in USD trillion, & in % of Year-on-Year Change, in%, 2022-2028f

•       China, SouthKorea, Japan, India, and Australia: Online Retail Sales, in USD trillion, 2023& 2028f

•       Indonesia,Thailand, Vietnam, Malaysia, the Philippines, and Singapore: Retail E-CommerceSales, n USD billion, 2023 & 2028f

3.3.2.        China: Digital Consumer Landscape

•       China:Number of Internet Users, in millions and Internet Penetration, in %, Dec. 2020- Dec. 2024

•       China:Number of Online Shoppers, in millions, and Internet Penetration, in %, Dec.2020 - Dec. 2024

•       China: Shareof Online Physical Goods Sales, in % of Total Retail Sales of Consumer Goods,Q1 2025

•       China:Breakdown of Total Internet Users by Urban & Rural Areas, in %, Dec. 2023& Dec. 2024

3.3.3.        China: Cross-Border and Luxury ShoppingBehavior

•       China: Top 5Global Origins for Cross-Border Online Purchases, % of International Shoppers,2024

•       China: Shareof International Cross-Border Online Purchases, in %, 2018-2024

•       China: Top 3Source Markets for Most Recent Cross-Border Online Purchase by Chinese Shop.,in %, 2024

•       China:Willingness to Purchase Luxury or Designer Products Online Without Seeing ThemFirst, in %, 2024

3.3.4.        China: E-Commerce Platform Shifts &Policy Environment

•       China: BNPLMarket Growth, Key Platforms, and Sectoral Integration, June 2025

•       China:E-Commerce Platforms Shift Strategies Amid USA Tariff Pressures, April 2025

•       China:Adapting to Tariffs and Domestic Shifts in E-Commerce, April 2025

3.4.           Asia Pacific Digital Payments

3.4.1.        Infrastructure, Revenue, and PaymentMethod Trends

•       Asia-Pacific:Total Non-cash Transactions Volume, in volume billions, 2018 & 2021-2024e& 2028f

•       Asia-Pacific:Total B2B Non-cash Transactions Volume, in volume billions, 2018 & 2021-2024e& 2028f

•       Asia-Pacific:Payments Revenue Value, in USD trillion, 2013, 2018, 2020- 2023

•       Asia-Pacific:Payments Revenue by Type, Commercial & Consumer in %, 2018 & 2023

•       APAC:Payment Mix: New Payments vs Traditional Payments, In % of Transaction Volume,2023

•       Asia-Pacific:Top Point-of-Sales Payment Methods, in % of Transaction Value, 2023 - 2027f

•       Asia-Pacific:Share of Payment Revenue Value, in %, 2027f 

3.4.2.         Merchant Acceptance and BusinessStrategy Tools

3.4.2.1.      Indonesia

•       Indonesia:Acceptance of Payment Methods Among Merchants, in % of Merchants, 2024

•       Indonesia:Payment Trends Observed by Merchants, in % of Merchants, 2024

•       Indonesia:Payment Initiatives Identified as Critical to Business Strategy, in % ofMerchants, 2024

3.4.2.2.      Thailand

•       Thailand:Acceptance of Payment Methods Among Merchants, in % of Merchants, 2024

•       Thailand:Payment Trends Observed by Merchants, in % of Merchants, 2024

•       Thailand:Payment Initiatives Identified as Critical to Business Strategy, in % ofMerchants, 2024

3.4.2.3.      Philippines

•       Philippines:Acceptance of Payment Methods Among Merchants, in % of Merchants, 2024

•       Philippines:Payment Trends Observed by Merchants, in % of Merchants, 2024

•       Philippines:Payment Initiatives Identified as Critical to Business Strategy, in % ofMerchants, 2024

3.4.2.4.    Vietnam

•       Vietnam:Acceptance of Payment Methods Among Merchants, in % of Merchants, 2024

•       Vietnam:Payment Trends Observed by Merchants, in % of Merchants, 2024

•       Vietnam:Payment Initiatives Identified as Critical to Business Strategy, in % ofMerchants, 2024

3.4.2.5.    Singapore

•       Singapore:Acceptance of Payment Methods Among Merchants, in % of Merchants, 2024

•       Singapore:Payment Trends Observed by Merchants, in % of Merchants, 2024

•       Singapore:Payment Initiatives Identified as Critical to Business Strategy, in % ofMerchants, 2024

3.4.2.6.    Hong Kong

•       Hong Kong:Operational Localization, Consumer Preferences, and Regulatory Compliance, July2025

•       Hong Kong:Payment Integration, Merchant Adoption, and Digital Innovation, July 2025

3.4.3.        Country-Level Payment Ecosystems andMethod Preferences

3.4.3.1.    China

•       China:Forecasted Payment Market Size, in USD trillions, 2025e & 2030f

•       China: Shareof Consumer Transactions by Payment Method, in %, 2024

•       China: Shareof Consumers Using WeChat Pay Daily, in %, 2023

•       China:WeChat Pay & Alipay Market Share in % and Ecosystem Penetration in MobilePayments, 2023

•       China:Mobile Wallet Penetration among Adult Consumers, in %, Q2 2023

•       China:Mobile Wallet Ownership and Usage, in %, Q2 2023

•       China:Mobile Wallet Penetration, Digital Infrastructure, and Consumer Adoption, June2025

•       China:Development of Online Payment Usage and User Penetration, Dec. 2020 - Dec. 2024

•       China: CardTransaction Value, in USD trillion, 2024 & 2028f

•       China: DebitCard Transaction Value, in CNY trillions, 2020 - 2028f 

•       China:Credit and Charge Card Transaction Value, in CNY trillions, 2020 - 2028f 

•       China:Growth of Cross-Border Payments via Acquisitions and Global Partnerships, June2025

•       China:Alipay and WeChat Pay Global Expansion and Cross-Border Usage Trends, June 2025

3.4.3.2.    Japan

•       Japan: CardPayment Market Trends, Cash Usage, and Government Cashless Policy Targets, July2025

•       Japan:Breakdown of Cashless Payments by Method, in %, 2017 - 2024

•       Japan:Cashless Payment Ratio, in %, 2017 - 2024

•       Japan: Shareof Household Adoption of E-Money, in %, 2023

•       Japan:Breakdown of Online Shoppers by Payment Method for Internet Transactions, in %,2024

•       Japan:Mobile Payments Market Size, in USD billion, 2025 & 2030f

•       Japan:Real-Time Transactions Volume, in billions, 2023 & 2028

•       Japan: CardsTransaction Value, in USD billion, 2024 & 2028f

3.4.3.3.     India

•       India: Mobile Wallet Payments, in USD trillion, 2024 & 2028f

•       India: Share of Electronic Payments Conducted via Real-Time Transactions, in %, 2023

•       India: Most Frequently Used Online Payment Methods for E-Commerce, in %, 2024

•       India: Cards Transaction Value, in USD billion, 2024 & 2028f
• India: Share of Online Credit Card Transactions Within Total Card Spending, in %, September 2024

•       India: Share of Online Credit Card Spending, in %, April 2024 - September 2024

‍

3.4.3.4.     South Korea

•       South Korea: Share of Smartphone Ownership, in %, 2023

•       South Korea: Share of Digital Transactions via Mobile Devices, in %, 2023

•       South Korea: Daily Usage Volume of Simple Payment Services, in millions, 2022 & 2023

•       South Korea: Transaction Value of Simple Payment Services, in USD million, 2022 & 2023

•       South Korea: Samsung Pay Market Share in Mobile Payments, in % of Total and In-Person Payments, 2023

•       South Korea: Frequency of Online Shopping Activity, in %, 2024

•       South Korea: B2C E-Commerce Payment Value, in USD billion, 2024 & 2028f

•       South Korea: Mobile Payments Market Size, in USD billions, 2024 & 2033f

•       South Korea: Cards Transaction Value, in USD billion, 2024 & 2028

3.4.3.5.     Australia

•       Australia: Mobile Wallet Payments, in USD billion, 2024 & 2028f

•       Australia: Cards Transaction Value, in USD billion, 2024 & 2028f

•       Australia: Share of Gen Z & Y Consumers Who Find BNPL Most Appealing for E-Com. Payments, in %, 2024

3.4.3.6.     Indonesia

•       Indonesia: Cards Transaction Value, in USD billion, 2023 & 2027f

•       Indonesia: Mobile Payments Market Size, in USD billions, 2025e & 2030f

•       Indonesia: Share of Consumers by Payment Method Used, in %, 2023

•       Indonesia: Share of Consumers Using E-Wallets for Financial Transactions, in %, 2023

3.4.3.7.     Thailand

•       Thailand: Mobile Wallet Payments, in USD billion, 2024 & 2028f

3.4.3.8.     Vietnam

•       Vietnam: Cards Transaction Value, in USD billion, 2023 & 2027f

•       Vietnam: Market Share of Leading E-Wallet Providers, in %, 2023

3.4.3.9.     Malaysia

•       Malaysia: Cards Transaction Value, in USD billion, 2024 & 2028f

•       Malaysia: Share of Consumers Using E-Wallets by Purchase Type (Online Shopping vs. Food Delivery), in %, 2024

3.4.3.10.    Singapore

•       Singapore: Cards Transaction Value, in USD billion, 2024 & 2028f

3.4.3.11.    Philippines

•       Philippines: Cards Transaction Value, in USD billion, 2024 & 2028f

3.4.3.12.    Hong Kong

•       Honk Kong: Payment Market Size, in USD trillions, 2025e & 2030f

•       Honk Kong: Payment Market Share by Mode (Point of Sale vs. Online Sale), in %, 2024

•       Hong Kong: Top Digital Payment Methods for Online Transactions, in % of Respondents, 2023 & 2024

3.4.3.13.    New Zealand

•       New Zealand: Cards Transaction Value, in USD billion, 2023 & 2027f

•       New Zealand: Share of Payment Cards in the E-Commerce Market, in %, 2023

3.5.            Asia AI & Automation

3.5.1.         AI Adoption & Seller Readiness in E-Commerce

3.5.1.1.      Regional Adoption & Perceptions

•       APAC: Consumer Usage of Offline, Digital, & AI Channels for Product Discovery, in % of Resp., 2024

•       APAC: Consumer Usage of Offline, Digital, & AI Channels for Product Research, in % of Resp., 2024

•       Asia: Adoption of AI Systems by Country, in % of Resp. Reporting Regular Use, Nov 2024 - Jan 2025

•       Asia: Perception of AI Benefits Over Risks, in % of Respondents by Country, Nov 2024 - Jan 2025

•       SEA: AI Tool Usage, Functional Adoption Levels, and Seller Readiness by Market, 2025

•       SEA: Share of E-Commerce Sellers by Level of AI Adoption, in % of Resp., February 2025

•       SEA: Claimed vs Actual AI Adoption Rates by E-Com. Sellers, in % of Respondents, February 2025

•       SEA: Seller Perceptions of AI Benefits, in % of Respondents, February 2025

•       SEA: Barriers to AI Adoption Among Online Sellers, in % of Respondents, February 2025
SEA: Enablers of AI Adoption in E-Commerce and Digital Payments, April 2025

•       SEA: Share of AI Adepts by Country, in % of E-Commerce Sellers, February 2025

•       SEA: Share of AI Agnostics by Country, in % of E-Commerce Sellers, February 2025

•       SEA: Share of AI Aspirants by Country, in % of E-Commerce Sellers, February 2025

•       SEA: Key Areas to Improve Seller Experience Among AI Agnostics, in % of E-Com. Sellers, Feb. 2025

•       SEA: Key Areas to Improve Seller Experience Among AI Aspirants, in % of E-Com. Sellers, Feb. 2025

•       SEA: Key Areas to Improve Seller Experience Among AI Adepts, in % of E-Com. Sellers, Feb. 2025

3.5.1.2.       Functional Use of AI and Business Outcomes

•       SEA: AI Adoption by Business Function and Readiness Group, in % of Functions, Feb. 2025

•       SEA: Share of E-Commerce Sellers Using Selected AI Tools, in % of Resp., February 2025

•       SEA: Average Cost Reduction from AI/GenAI, in % of Total Costs, 2023 & 2027

•       SEA: Average Revenue Growth from AI/GenAI, in % Revenue Growth, 2023 & 2027

•       Asia: AI Applications in Credit Inclusion, Finance Automation, and Procurement Innovation, April 2025

•       Asia: AI-Driven Cloud Banking, Investment Analytics, and Vertical B2B Financial Solutions, April 2025

•       APAC: AI Integration, Stablecoin Cards, Tokenised Transfers, and Micro-Merchant Access, June 2025

‍

3.5.1.3.      Country Level AI Adoption in E-Commerce

•       China:Overview of AI Use in B2C E-Commerce Market, February 2024

•       Indonesia:AI Adoption by Tool Type Among E-Commerce Sellers, in % of Resp. Using EachTool, Feb. 2025

•       Thailand: AIAdoption by Tool Type Among E-Commerce Sellers, in % of Resp. Using Each Tool,Feb. 2025

•       Vietnam: AIAdoption by Tool Type Among E-Commerce Sellers, in % of Resp. Using Each Tool,Feb. 2025

•       Malaysia: AIAdoption by Tool Type Among E-Commerce Sellers, in % of Resp. Using Each Tool,Feb. 2025

•       Singapore:AI Adoption by Tool Type Among E-Commerce Sellers, in % of Resp. Using EachTool, Feb. 2025

•       Philippines:AI Adoption by Tool Type Among E-Commerce Sellers, in % of Resp. Using EachTool, Feb. 2025

3.5.2.         AI Driven Risk, Fraud & Securityin Payments

3.5.2.1.     Regional Threat Landscape

•       Asia-Pacific:AI in Fraud Detection, Real-Time Payment Security, and BiometricAuthentication, July 2025

•       APAC:Synthetic Identity Fraud, Deepfakes, Verification Gaps and Country Trends inFinTech, 2025

•       APAC:AI-Driven Enterprise Fraud Management, Identity Verification, and IntegrationChallenges, July 2025

•       APAC:Financial Crime Regulation, Synthetic Identity Laundering, and AI ComplianceStrategy, July 2025

•       Asia-Pacific:Overview of AI Use in Online Payment Fraud, February 2024

3.5.2.2.      Trust in AI by Consumers & Workers

•       Asia:Intentional Use and Trust of AI at Work by Country, in % of Respondents, Nov2024 - Jan 2025

•       Asia: Trustand Acceptance of AI Systems by Country, in % of Respondents, Nov 2024 - Jan2025

•       APAC:Consumers’ AI Trust by Activity Type, in % of Respondents, 2024

3.5.2.3.      SEA-Specific Risk Management &Security Trends

•       Asia: CyberDefence, Identity Risk Management and Compliance Automation via AI, April 2025

•       SEA:Year-over-Year Increase in AI-linked Fraud Rate, in %, 2024

•       SEA: AIDetection with 80%+ False Positives, Generative AI for Alerts and Support, 2024

•       SEA:Risk-Scoring Models, Network Analytics, and Data-Sharing Efforts, 2024

3.5.3.        AI Governance, Regulatory Sandboxes& Innovation

3.5.3.1.    Regional Governance, Strategy & Innovation

•       APAC: AIStrategy in Anti-Financial Crime, Predictive Capabilities, and GovernancePriorities, July 2025

•       Asia: Public& Private Drivers of AI Governance, Infrastructure and Experimentation inFinance, 2025

•       SEA:Infrastructure, Talent, and Regulatory Barriers Impacting AI Adoption, April2025

•       SEA:Sectoral and Country-Level AI Contributions to Economic Growth, April 2025

3.5.3.2.     Sandboxes & Experimental Platforms

•       Asia: AISandboxes and Capacity-Building Programs in Four Economies, 2025 

•       Asia:AI-Focused Regulatory Sandboxes and Innovation Hubs in Four Financial Markets,2025 (1 of 2)

•       Asia:AI-Focused Regulatory Sandboxes and Innovation Hubs in Four Financial Markets,2025 (2 of 2)

•       Asia:Development of AI Experimentation Platforms and Governance Across MultipleSect., 2025 (1 of 2)

•       Asia:Development of AI Experimentation Platforms and Governance  AcrossMultiple Sect., 2025 (2 of 2)

3.5.3.3.     Frameworks, Barriers, and Facilitators

•       Asia: AI Innovation Facilitators, Financial Inclusion, Regulatory Insight and RiskManagement, 2025 

•       Asia:Regulatory Frameworks for AI Innovation, Market Fit, Coordination, andExpertise, 2025 

•       Asia:Design, Resource, and Oversight Barriers of AI Innovation Facilitators inFinancial Markets, 2025 

3.5.4.        Regional and Country Spotlights:FinTech, Health, and China’s AI Strategies

3.5.4.1.    FinTech and Health Use Cases

•       Asia:Funding for AI-Driven FinTech Companies, in USD billions, 2023-2025f

•       Asia: Numberof AI-Driven FinTech Companies, in thous., in % of Total FinTech Comp., 2023,2025e

•       Asia: TopCountries of AI FinTech Companies, in % of Total AI FinTech Companies, 2025

•       Asia:Cross-Border Integration, Market Entry, Strategic Exit and Global Partnershipsvia Alipay+, 2024 

•       APAC: VisaAI Commerce, Mastercard Agent Pay, Shopper Trends, and Market Positioning, May2025

•       Asia-Pacific:Overview of AI Use in Digital Health, May 2023

3.5.4.2.      China: Retail AI, Advertising &Platform Strategy

•       China: TopDigital Health Areas in Which Healthcare Leaders Are Investing, in % ofHealthcare Leaders, March 2022

•       China:Overview of AI Use in B2C E-Commerce Market, February 2024

•       China:Overview of Alibaba’s AI Investment Strategy and Platform Integration, June2025

•       China: GenerativeAI, Retail Productivity, Consumer Insights, Strategic Adaptation, June 2025

•       China:AI-Powered Advertising Strategies of Alibaba, Tencent, and JD.com, May2025

•       China:Alipay Tap!’s User Growth, Ecosystem Investment, and AI-Driven Healthcare Expansion,June 2025

•       China:Taobao and Tmall’s Membership Strategy, AI Marketing, and Revenue Drivers, June2025

3.6.            Asia-Pacific B2B E-Commerce &

3.6.1.         B2B Market Trends and DigitalTransformation

•       APAC: B2BE-Commerce GMV Compound Annual Growth Rate, in % of CAGR, 2018-2022 &2022-2026f

•       APAC:Product Research Channels For Purchase Decisions, in % of B2B Buyers, 2022

•       APAC:Significant Strategic Changes Planned to the Configuration And Operation ofSupply Chains, in % of B2B Supply Chain Managers, 2023e

•       APAC: Shareof B2B Companies That Saw Improvement in Operations Within a Few Months ofCloud Adoption, in %, 2022

•       APAC: AmountB2B Companies Are Willing to Spend in a Single Transaction on Digital Channels,in % of B2B Businesses, 2022

•       China:Online B2B E-Commerce Market Size, in USD billion, 2022 & 2025f

•       India: B2BE-Commerce Market GMV, in USD billion, 2022 & 2027f

•       India:Cross-Border B2B E-Commerce Market Size, in USD billion, 2021 & 2026f

•       India: B2BE-Commerce Marketplace Overview, October 2024

3.6.2.         Country-Level B2B MarketplaceLandscape

3.6.2.1.      China

•       China:Overview of Selected Top B2B E-Commerce Marketplace Alibaba, October 2024

•       China:Overview of Selected Top B2B E-Commerce Marketplace AliExpress, October2024 

•       China:Overview of Selected Top B2B E-Commerce Marketplace 1688, October 2024 

•       China:Overview of Selected Top B2B E-Commerce Marketplace Tmall, October 2024

•       China:Overview of Selected Top B2B E-Commerce Marketplace Joybuy, October 2024

•       China:Overview of Selected Top B2B E-Commerce Marketplace Global Sources, October2024

•       China:Overview of Selected Top B2B E-Commerce Marketplace Made-in-China, October 2024

•       China:Overview of Selected Top B2B E-Commerce Marketplace DHGate, October 2024

•       China:Overview of Selected Top B2B E-Commerce Marketplace China.cn, October 2024

•       China:Overview of Selected Top B2B E-Commerce Marketplace HKTDC, October 2024 

3.6.2.2.      India

•       India:Overview of Selected Top B2B E-Commerce Marketplace IndiaMART, October 2024

•       India:Overview of Selected Top B2B E-Commerce Marketplace TradeIndia, October2024 

•       India:Overview of Selected Top B2B E-Commerce Marketplace Udaan, October 2024

•       India:Overview of Selected Top B2B E-Commerce Marketplace Alibaba India, October 2024

3.6.2.3.      Japan

•       Japan:Overview of Selected Top B2B E-Commerce Marketplace MontaRO, October 2024

•       Japan:Overview of Selected Top B2B E-Commerce Marketplace ASKUL, October 2024

•       Japan:Overview of Selected Top B2B E-Commerce Marketplace Caddi, October 2024

3.6.2.4.      Asia-Pacific

•       South Korea:Overview of B2B Marketplaces, October 2024

•       Australia:Overview of B2B Marketplaces, October 2024

•       Thailand& Indonesia: Overview of B2B Marketplaces, October 2024

4.              North America B2C & B2BE-Commerce, Payments, and AI Overview

4.1.           North America Key Takeaways        

4.2.           North America ManagementSummary                                                                                                                                                                              

4.3.           North America B2C E-Commerce

4.3.1.        B2C E-Commerce Market

•       U.S.: B2CE-Commerce Sales, in USD trillion, & in % of Year-on-Year Change, in %,2022-2028f

•       U.S.: B2CE-Commerce Share, in % of Total B2C Sales, 2022–2028f

•       U.S.: OnlineB2C Sales as a Share of Total B2C Sales, in %, 2024 & 2029f

•       U.S.: OnlineB2C Sales, in USD trillion, 2024 & 2029f

•       U.S.: TotalC2B¹ point-of-sale spend, in USD trillion, 2018-2023

•       Canada: B2CE-Commerce Share, in % of Total B2C Sales, 2022–2027f

•       Canada: B2CE-Commerce Sales, in CAD billion, in % of Year-on-Year Change, 2022-2027f

4.3.2.        Major Players & Social Commerce

•       U.S.: Amazonand Walmart’s Projected Share of Total U.S. E-Commerce Sales, 2029f

•       U.S.: Shareof U.S. Adults Likely to Make Purchases Directly on Social Networks, byPlatform, Gen Z vs. Total, Q1 2023

•       U.S.: SocialMedia’s Influence on E-Commerce and M-Commerce, February 2025

4.3.3.        Tariffs Impact on North America &Global E-Commerce

•       Global:Impact of U.S. Tariff on Costs, Compliance, & Strategic Responses inCross-Border E-Com., April 2025

•       Global:Strategic Shift in E-Commerce and Manufacturing to Counter 2025 U.S. Tariffs,April 2025

•       Global:E-Commerce Shifts in Response to 2025 Tariff Pressures, April 2025

•       Global:Impact of Tariff on Industry Consolidation, Regional Realignment, StrategicCapital Flows, April 2025, May 2025

4.3.3.        Tariffs Impact on North America &Global E-Commerce (Cont.)

•       Global:Impact of Tariffs on Revenue Pressure, Compliance Costs, Cross-Border Payments,and Operational Disruption, April 2025

•       Global:Impact of Tariff Pressures on Blockchain, Digital Currencies, AlternativePayment Solutions, April 2025

•       U.S.: B2CE-Commerce Sales Forecast under Limited Tariffs, in USD billions, 2021-2025

•       U.S.: B2CE-Commerce Sales Forecast under Moderate Tariffs, in USD billions, 2021-2025

•       U.S.: B2CE-Commerce Sales Forecast under Heavy Tariffs, in USD billions, 2021-2025

•       U.S.: E-Com.Retailers Respond to Tariff Pressures with Strategic Shifts in Supply ChainOperations, April 2025

•       U.S.:E-Commerce Platforms’ Strategies for Adaptation and Supply Chain Innovation,April 2025

•       U.S.: E-CommercePlatforms’ Operational Shifts Amid Rising Tariffs, April 2025

•       U.S.: TariffHikes Push E-Commerce Firms to Strengthen Compliance and Diversify Sourcing,April 2025

•       U.S.:Amazon’s Strategic Adaptations to Tariff Challenges, April 2025

•       U.S.: Price Hikesand Strategic Shifts in E-Commerce Due to Tariffs, May 2025

•       U.S.: Impactof Rising Tariffs on Toy Prices and Consumer Demand, May 2025

•       U.S.: Impactof Tariff Uncertainty on M&A and Investment Strategies

4.4.           North America Digital Payments

4.4.1.        Market Size, Revenue & Payment Mix

•       NorthAmerica: Total Non-cash Transactions Volume, in volume billions, 2018 &2021-2024e & 2028f

•       NorthAmerica: Total B2B Non-cash Transactions Volume, in volume billions, 2018 &2021-2024e & 2028f

•       North America:Payments Revenue Value, in USD trillion, 2013, 2018, 2020- 2023

•       NorthAmerica: Payments Revenue, in USD trillion, 2017 & 2020- 2022 & 2027f

•       NorthAmerica: Payments Revenue by Type, Commercial & Consumer in %, 2018 &2023

•       NorthAmerica: Breakdown of Payments Revenue by Type, Commercial & Consumer in %,2023

•       NorthAmerica: Share of Payment Revenue Value, in %, 2027f

•       NorthAmerica: Payments Market Revenue Share by Global Region, in %, 2027f

•       NorthAmerica: Payments Market Growth by Global Region, CAGR (%), 2022–2027f

•       NorthAmerica: Payment Mix: New Payments vs Traditional Payments, In % of transactionvolume, 2023

4.4.2.         Consumer Digital Payment Adoption& Preferences

•       U.S.: Shareof Online Adults Who Used Digital Payment Methods for Purchases in the PastThree Months, in %, 2023

•       U.S.: Shareof Online Adults Using PayPal or Apple Pay for Purchases Within The Past 3Months, in %, 2023

•       U.S: DigitalBuyers’ Use of Payment Methods for Purchases, in %, April 2024

•       U.S.: Shareof Consumers Using Online or Mobile Payment Accounts, in %, 2023

•       U.S.:Digital Wallets Adoption by Category: Online, in % of respondents, 2024

•       U.S.:Digital Wallets Adoption by Category: In-App, in % of respondents, 2024

•       U.S.:Digital Wallets Adoption by Category: In-Store, in % of respondents, 2024

•       U.S.:Digital Payments Adoption by Category: Online, in % of respondents, 2019, 2021,2023-2024

•       U.S.:Digital Payments Adoption by Category: In-App, in % of respondents, 2019, 2021,2023-2024

•       U.S.:Digital Payments Adoption by Category: In-Store, in % of respondents, 2019,2021, 2023-2024

•       U.S.: ShareOf Respondents Using Digital Payments, by Category, in %, 2019 & 2021 &2023 & 2024f

•       U.S.:Digital Payments Adoption by Category, in % of respondents, 2024

•       U.S.: Shareof Digital Wallet Users by Service (PayPal, Apple Pay, Venmo, Cash App Pay), in%, 2024

•       U.S.: ShareOf Consumers Who Used a Digital Wallet In The Past 90 Days, in %, 2023 &2024

•       U.S.: MobilePayment Apps/Wallets Used Most by Respondents for Online vs. In-StorePurchases, in %, July 2023

•       U.S.:Proximity Mobile Payment Users, by Generation, in millions, 2024f

•       U.S.: Shareof Consumers Using Digital Wallets More Often Than Trad. Payment Methods, in %,August 2023

•       U.S.:Digital Wallet Adoption Trends, February 2025

4.4.3.         Transaction Values, Payment Types& BNPL

•       U.S.:Digital Commerce Platforms' Gross Payment Value, in USD bil., Year-on-YearGrowth Rate, 2022-2026f

•       U.S.:Transaction Value of Select Payment Types, in USD trillion, 2021-2025f

•       U.S.: Shareof Payment Methods Used for Purchases, by Type, in % of Respondents, December2023

•       U.S.: CardsTransaction Value, in USD trillion, 2024e & 2028f*

•       U.S.: Shareof Digital Commerce Payments by Type, in %, 2017, 2022, and 2027f

•       U.S.: BNPLSpending Value, in USD billion, Year-on-Year Growth Rate, 2021-2025f

4.4.3.         Transaction Values, Payment Types& BNPL (Cont.)

•       U.S.: BNPLPayment Value, by Company, in USD billion, 2023 & 2027f

•       U.S.: Numberof BNPL Service Users, by Generation, in millions, 2024

•       U.S.: Shareof Adults Interested in Using BNPL Services* At Checkout, by Gender, in % ofRespondents, December 2023

•       U.S.: Shareof Adults Interested in Using BNPL Services* at Checkout, by Age Group, in % ofRespondents, December 2023

•       U.S.: Shareof Adults Interested in Using BNPL Services at Checkout, in %, December 2023

4.5.           North America AI & Automation

4.5.1.        AI Adoption & Readiness

4.5.1.1.    North America

•       NorthAmerica: Organizational Maturity Levels of Generative AI Adoption, in % ofResp., 2024 & 2025

•       NorthAmerica: Status of Organizational AI Strategy Development, in % of Respondents,Feb–Mar 2025

•       NorthAmerica: Organizational Readiness for Generative AI Implementation, in % ofResp., Feb–Mar 2025

•       NorthAmerica: Key Barriers to Generative AI Adoption, in % of Respondents, Feb–Mar2025

•       NorthAmerica: Planned Changes in AI Budgets, in % of Respondents, Feb–Mar 2025

•       NorthAmerica: Top Internal Strategies to Track AI Regulatory Changes, in % of Resp.,Feb–Mar 2025

•       NorthAmerica: Top External Strategies to Track AI Regulatory Changes, in % of Resp.,Feb–Mar 2025

4.5.1.2.      U.S.

•       U.S.:Organizational AI Adoption, in % of Respondents, 2024–2025

•       U.S.: Employeesand C-suite Usage of Generative AI for Over 30% of Daily Tasks, in % of Resp.,Oct–Nov 2024

•       U.S.:Employee Use of AI at Work by Frequency, in % of Respondents, 2023–2025

•       U.S.:Frequent Employee Use of AI at Work by Role, in % of Respondents, 2023–2025

•       U.S.: Usingand Interacting With AI Daily by Generation, in % of Respondents, April 2025

•       U.S.: Usingand Interacting With AI Daily by Employment Status, in % of Respondents, April2025

•       U.S.: Usingand Interacting With AI Daily by Income Group, in % of Respondents, April 2025

4.5.1.2.    U.S. (Cont.)

•       U.S.: UsingAI in the Past Six Months vs. Daily Among Adults, in % of Respondents, April2025

•       U.S.:Extensive Generative AI Familiarity by Employee Age Group, in % of Respondents,Oct–Nov 2024

•       U.S.: ComfortWith Generative AI at Work by Employee Age Group, in % of Respondents, Oct–Nov2024

•       U.S.:Provision of Feedback on Generative AI Tools by Employee Age Group, in % ofResp., Oct–Nov 2024

•       U.S.:Interest in Participation in GenAI Tool Design by Employee Age Group, in % ofResp., Oct–Nov 2024

•       U.S.:Leading Barriers to Generative AI Adoption, in % of Respondents, Jul–Dec 2024

•       U.S.: MainBarriers to Responsible AI Investment, in % of Respondents, April 2024

•       U.S.:Leading Barriers to Agentic AI Adoption, in % of Respondents, 2024 & 2025

•       U.S.: TopReasons for Not Using AI, in % of Non-Adopting Respondents, April 2025

•       U.S.:Employee Concerns About Generative AI Risks, in % of Respondents, Oct–Nov 2024

•       U.S.:Average AI Budgets by Company Revenue Segment, in USD millions, Feb 2024 &Dec 2024

•       U.S.: AICapital Expenditures and Leading Technology Firms, September 2025

•       U.S.: AIInfrastructure Scaling and Investor Confidence, September 2025

•       U.S.: AIInfrastructure Development, Diplomatic Engagement, and Value-Based ExportStrategy, Aug 2025

4.5.1.3.    Canada

•       Canada:Organizational GenAI Experiments and Stage of Adoption, in % of Respondents,Jan–Feb 2025

•       Canada:Generative AI Adoption by Province, in % of Respondents, 2023 & 2024

•       Canada: Useof Public vs. Private Generative AI Tools at Work, in % of Respondents, August2024

•       Canada:Employee-Reported Workplace Policies on GenAI Use, in % of Respondents, August2024

•       Canada:Generative AI Training Readiness, in % of Respondents, Jan–Feb 2025

•       Canada: TopReasons for not Using Generative AI at Work, in % of Respondents, August 2024

•       Canada:SMBs’ AI Investment Plans and Priorities, in % of Respondents, January 2025

•       Canada: AIAdoption Rates, Competitive Positioning, and Sectoral Strengths, August 2025

4.5.2.       AI Functional Use Cases &Economic Impact

4.5.2.1.    North America

•       NorthAmerica: Functional Deployment of Generative AI, in % of Respondents, Feb–Mar2025

•       NorthAmerica: Most Appealing AI Use Cases in Financial Services, in % ofRespondents, 2024

4.5.2.2.    U.S.

•       U.S.:Agentic AI Deployment by Business Function, in % of Respondents, 2024 &2025

•       U.S.: AIUsage by Task Type in Daily Life Among Adults, in % of Respondents, April 2025

•       U.S.: AIUsage by Task Type Among Adults, in % of Resp. Routinely Performing EachActivity, April 2025

•       U.S.: GenAIUsage by Use Case Among Agencies, in % of Respondents, June 2024

•       U.S.:Expected Areas of GenAI Impact Within Agencies, in % of Respondents, June 2024

•       U.S.: AI,AR, Blockchain, Mobile Commerce, and Social Commerce in B2C E-Commerce, April2024

•       U.S.: Shareof Retail Decision Makers Who Feel Ready to Deploy GenAI Technology in 2024, in%, Nov. 2023

•       U.S.: AI Usein Finance by Function, Leadership Role, and Governance Priorities, June 2025

•       U.S.: AI-DrivenFraud Prevention, Personalization, and Governance in Payments, August 2025

•       U.S.:AI-Driven Shopping Capabilities, Virtual Card Integration, and AdoptionBarriers in Payments, Aug 2025

•       U.S.:Agentic AI Transaction Execution, Operational Applications, and SecurePayments, August 2025

•       U.S.: Top AIUse Cases Including Payment Automation and Fraud Detection, in % ofRespondents, 2024

•       U.S.:Leadership Roles Driving AI Adoption in Financial Processes, in % ofRespondents, 2023 & 2024

•       U.S.: Shareof CFOs That Say That AI Has Reduced Their Need for Lower-Skill Workers, in %,February 2024

•       U.S.: Shareof CFOs That Say That AI Has Increased Their Need For More Analytically SkilledWorkers, in %, February 2024

•       U.S.: AreasIn Which AI Has Increased vs. Decreased The Need For Higher vs. Lower SkilledWorkers, by Complexity of Tasks, in % of CFOs, February 2024

•       U.S.: JobCut Announcements, Impact of AI and Economic Pressures, in Number of Cuts, 2024& 2025

•       U.S.: TechSector Job Cuts, Impact of AI and Automation, in Number of Cuts, 2024 &2025

•       U.S.:Factors for Increased Daily GenAI Usage Among Employees, in % of Respondents,Oct–Nov 2024

4.5.2.2.      U.S. (Cont.)

•       U.S.:Positive ROI by AI Budget Allocation and Business Function, in % ofRespondents, 2024 & 2025

•       U.S.:Positive ROI from AI by Business Area and Survey Wave, in % of Respondents,2024 & 2025

•       U.S.:Average AI Use Cases in Production, in Number of Use Cases, Oct 2023 & Dec2024

•       U.S.:C-Suite Perception of Revenue Changes from Generative AI, in % of Respondents,Oct–Nov 2024

•       U.S.:C-Suite Perception of Cost Changes from Generative AI, in % of Respondents,Oct–Nov 2024

•       U.S.:C-Suite Expectations for GenAI Revenue Growth Over the Next 3 Years, in % ofResp., Oct–Nov 2024

•       U.S.: Shareof Total Potential Economic Value from GenAI by Business Function, in % ofResp., Oct–Nov 2024

4.5.2.2.      Canada

•       Canada: TopGenerative AI Use Cases at Work, in % of Respondents, August 2024

4.5.3.         Performance, Evaluation, &Responsible AI

•       U.S.:C-Suite Perceptions of GenAI Tool Development and Release Pace, in % of Resp.,Oct–Nov 2024

•       U.S.: TopC-Suite Perceived Reasons for Slow GenAI Tool Development, in % of Resp.,Oct–Nov 2024

•       U.S.:Presence and Type of Benchmark Standards for GenAI Tools, in % of Respondents,Oct–Nov 2024

•       U.S.:C-Suite Assessment of Organizational Generative AI Maturity Levels, in % ofResp., Oct–Nov 2024

•       U.S.: GenAIPerformance Satisfaction Among Org. with Met or Exceeded Expectations, in % ofResp., Dec 2024

•       U.S.:Recommendation and Successful Resolution of GenAI Tools, in % of Respondents,Oct–Nov 2024

•       U.S.: TopReasons GenAI Fell Short of Expectations, in % of Resp. by Devel. and Prod.Stage, 2023–2024

•       U.S.: FullyImplemented Responsible AI Capabilities for AI and GenAI, in % of Companies,April 2024

•       U.S.:Primary Drivers of Responsible AI Investment, in % of Respondents, April 2024

•       U.S.: TopReported Benefits from Responsible AI Investment, in % of Respondents, April2024

•       U.S.:Perceived Level of Organizational Support for GenAI Capability Building, in %of Resp., Oct–Nov 2024

•       U.S.:Presence and Maturity of GenAI Road Maps Among C-Suite Leaders, in % of Resp.,Oct–Nov 2024

•       U.S.:Revenue-Generating GenAI Use Case Identification by C-Suite Leaders, in % ofResp., Oct–Nov 2024

•       U.S.: Shareof CFOs That Say Their Access to AI Technology Is Very Or Extremely Important,in %, Feb. 2024

•       U.S.:Leading AI Assistants by Provider, in % of Respondents, April 2025

4.6.           North America B2B E-Commerce

4.6.1.        B2B E-Commerce Market Size, Growth& Structure

•       U.S.: B2BE-Commerce Sales Value, in USD trillion, & in % of Y-o-Y Change, in %,2019-2023

•       U.S.: Shareof B2B E-Commerce Sales Making Up Total Electronic Sales, in % of TotalElectronic Sales, 2019-2023

•       U.S.: Shareof B2B E-Commerce Sales Making Up Total B2B Sales, in % of Total B2B Sales,2019-2023

•       U.S.: B2BE-Commerce Site Sales, in USD trillion, 2022e-2026f

•       U.S.: Shareof B2B E-Commerce Site Sales Making Up Total B2B Electronic Sales, in % ofTotal B2B Electronic Sales, 2022e-2026f

•       U.S.: B2BE-Commerce Marketplace Sales Value, in USD billion, & in % of Y-o-Y Change,in %, 2020-2023

•       U.S.: Shareof B2B E-Commerce Marketplace Sales Making Up Total Electronic Sales, in % ofTotal Electronic Sales, 2020-2023

•       U.S.: Shareof B2B E-Commerce Marketplace Sales Making Up Total B2B Sales, in % of TotalB2B Sales, 2019-2023

•       U.S.: B2BSales Origin, by Sales Value, in USD trillion, 2023e

•       U.S.: Shareof B2B E-Commerce Making Up Total B2B Sales, in %, 2021 & 2027f

4.6.2.        B2B Marketplace, Buyer Behavior &Key Players

4.6.2.1.    North America

•       NorthAmerica: Breakdown of B2B Purchases Made on B2B Marketplaces, by Share, in %,2023e

•       NorthAmerica: Breakdown of B2B Purchases Made on B2B Marketplaces in the Next 12Months, by Share, in %, 2023e

•       NorthAmerica: Breakdown of Preferences For Purchases Through B2B Marketplaces OverTraditional Purchasing Arrangements, in %, 2023e

•       NorthAmerica: B2B Marketplaces Used to Find And Purchase Supplies, in % ofCompanies, 2023e

•       NorthAmerica: Breakdown of Supplier Number Used by Companies, in %, 2023e

•       North America:Experienced B2B Marketplace Features, in % of Companies, 2023e

•       NorthAmerica: Top Pain Points Experienced on B2B Marketplaces, in % of Companies,2023e

•       NorthAmerica: Most Significant Benefits Realized From Purchasing Through B2BMarketplaces, in % of Companies, 2023e

•       NorthAmerica: Least Significant Benefits Realized From Purchasing Through B2BMarketplaces, in % of Companies, 2023e

4.6.2.2.    U.S.

•       U.S.: Shareof B2B Buyers Who Would Switch Suppliers If Another B2B Web Store Offered aBetter Experience, in %, 2023*

•       U.S.:Breakdown of B2B Product Sales, by Channel, in %, 2023e

•       U.S.: Shareof B2B E-Commerce Making Up Total B2B Sales, in %, 2021 & 2027f

•       U.S.: Shareof Companies That Sell Through Third-Party Marketplaces Like Amazon, in %,December 2022

•       U.S.: AmazonBusiness Product Sales Value, in USD billion, 2022 & 2023e 

•       U.S.:Electronic Purchasing Options In Which B2B Buyers Participate, in % of B2BBuyers, 2023e

•       U.S.:Breakdown of Total B2B Spending of Companies Done Via Amazon Business, in %,2023e

•       U.S.: Shareof B2B Buyers That Do More Than a Quarter of Their Purchasing On AmazonBusiness, in %, 2023e

•       U.S.: Shareof B2B Buyers That Do More Than Half of Their Purchasing On Amazon Business, in%, 2023e

•       U.S.: Shareof B2B Buyers That Do Not Buy Anything On Amazon Business, in %, 2023e

•       U.S.: Shareof B2B Buyers That Buy On Other B2B Marketplaces Than Amazon Business, in %,2023e

4.6.3.         B2B Marketplaces & PaymentsLandscape

•       U.S.:Overview of Selected B2B Marketplaces, April 2024 (1 of 3)

•       U.S.: Overviewof Selected B2B Marketplaces, April 2024 (2 of 3)

•       U.S.:Overview of Selected B2B Marketplaces, April 2024 (3 of 3)

•       U.S.:Critical Features of Selected B2B Marketplaces, April 2024 (1 of 2)

•       U.S.:Critical Features of Selected B2B Marketplaces, April 2024 (2 of 2)

•       U.S.:Breakdown of B2B Payment Transaction Value, by Payment Method, in USD trillion,2018-2022e

•       U.S.:Breakdown of B2B Payment Transaction Value, by Transaction Method, in % ofTotal B2B Transaction Value, 2019 & 2024f

•       U.S.: B2BCard Payment Transaction Value, in USD trillion, & in % of Y-o-Y Change, in%, 2019-2024f

•       U.S.: ACHB2B Payment Transaction Value, in USD trillion, & in % of Y-o-Y Change, in%, 2019-2024f

•       U.S.: CheckAnd Cash B2B Payment Transaction Value, in USD trillion, & in % of Y-o-YChange, in %, 2019-2024f

•       U.S.: Shareof Digital Making Up Total B2B Transactions, in %, 2025f

•       U.S.: Shareof B2B Payments That Experience Errors, in %, 2023e

•       U.S.: Shareof B2B Invoices That Are Paid Late, in %, 2023e

5.             Europe B2C & B2BE-Commerce, Payments, and AI Overview

5.1.           Europe Key Takeaways        

5.2.          Europe ManagementSummary                                                                                                                                                                              

5.3.           Europe B2C E-Commerce

5.3.1.       Western Europe - MarketOverview

•       WesternEurope: Retail E-Commerce Share, in % of Total Retail Sales, 2022–2028f

•       WesternEurope: Retail E-Commerce Sales, in USD billion, in % of Year-on-Year Change,2022-2028f

•       WesternEurope: Online Retail Sales, in USD billion, 2023 & 2028f

•       France:E-Commerce Market Value, in EUR billion, 2022 & 2023

•       Italy:E-Commerce Market Value, in USD billion, 2023 & 2027f

5.3.2.        Country-Level Online PurchasePenetration

•       Italy: Shareof Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Austria:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Switzerland:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Finland:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Poland:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       CzechRepublic: Share of Population Aged 16-74 Who Purchased Goods/Services Online,in %, 2019-2024e

•       Hungary:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Greece:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Slovenia:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Romania:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Slovakia:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Serbia:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

5.3.2.        Country-Level Online PurchasePenetration (Cont.)

•       Lithuania:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Bulgaria:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Croatia:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Estonia:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Latvia:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

5.4.           Europe Digital Payments

5.4.1.        Europe & EMEA - Payment MarketLandscape

•       Europe:Digital Payments Adoption by Category, in % of respondents, 2024

•       Europe:Total Non-cash Transactions Volume, in volume billions, 2018 & 2021-2024e& 2028f

•       Europe:Total B2B Non-cash Transactions Volume, in volume billions, 2018 &2021-2024e & 2028f

•       Europe,Middle East, and Africa: Payments Revenue Value, in USD trillion, 2013, 2018,2020- 2023

•       Europe,Middle East, and Africa: Payments Revenue by Type, Commercial & Consumer in%, 2018 & 2023

•       EMEA: Shareof Payment Revenue Value, in %, 2027f

•       Europe: PaymentMix: New Payments vs Traditional Payments, In % of Transaction Volume, 2023

•       Europe:Share of Respondents Using Digital Payments, by Category, in % of Respondents,2024

•       Europe:Digital Wallets Adoption by Category: In-Store, in % of Digital Payment Users,2024

•       Europe:Digital Wallets Adoption by Category: Online, in % of Digital Payment Users,2024

•       Europe:Digital Wallets Adoption by Category: In-App, in % of Digital Payment Users,2024

•       Europe,Middle East, and Africa: Payments Market Growth by Global Region, CAGR (%),2022 - 2027f

•       Europe,Middle East, and Africa: Payments Market Revenue Share by Global Region, in %,2027f

5.4.2.         Western Europe & Major Markets -Consumer Payment Behavior

•       WesternEurope: Payment Method Usage Frequency in Instant Economy, in % of Consumers,2024

•       WesternEurope: Willingness to Try Pay by Bank for Online Payments, in % ofRespondents, 2024

•       WesternEurope: Features That Make Pay by Bank Appealing to Consumers, in %Respondents, 2024

•       WesternEurope: Top Reasons for Using a Credit Card Online, in % of Credit Card Users,2024

•       WesternEurope: Factors Influencing Consumers' Pref. When Selecting an Online PaymentMethod, in %, 2024

•       UK: Overviewof Online Payment Methods and Consumer Preferences, March 2025

•       UK: PaymentMethod Usage Frequency in Instant Economy, in % of Consumers, 2024

•       UK: TopReasons for Using a Credit Card Online, in % of Credit Card Users, 2024

•       UK:Important Factors When Trying New Online Payment Methods, in %, 2024

•       UK: Share ofGeneration Z (Ages 18-29) Willing to Try New Online Payment Methods, in %, 2024

•       UK:Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024

•       UK: FeaturesThat Make Pay by Bank Appealing to Consumers, in % Respondents, 2024

•       UK: FactorsInfluencing Consumers' Preferences When Selecting an Online Payment Method, in%, 2024

•       UK: Share ofAdults Using Selected Payment Methods for Online Purchases, by Payment Method,in %, 2024

•       UK: Share ofBNPL Usage Among Adults in Comparison to Europe, in %, 2024

•       UK: Share ofAdults Using Buy Now Pay Later Services, in %, 2022 and 2023

•       UK: CardsTransaction Value, in USD trillion, 2023 & 2027f

•       UK: TotalPayments via Faster Payments and Remote Banking, in billions, 2023 & 2033f

•       UK: TotalDebit Card Payments, in billions, 2023 & 2033f

•       UK:Contactless Debit and Credit Card Payment Volume, in billions, 2023 & 2033f

•       UK: BacsDirect Credit Payment Volume, in billions, 2023 & 2033f

•       UK: DirectDebit Payment Volume, in billions, 2023 & 2033f

•       UK: Share ofCard Payments (Debit and Credit), in %, 2023 & 2033f

•       UK: Share ofPayments Made via Contactless Debit and Credit Cards, in %, 2033f

•       UK: Share ofAdults Using Online vs Mobile Banking, in %, 2023

5.4.2.         Western Europe & Major Markets -Consumer Payment Behavior (Cont.)

•       France: Overviewof Online Payment Methods and Consumer Preferences, March 2025

•       France:Share of Online Payment Methods Used by Online Shoppers, in %, 2024

•       France:Payment Method Usage Frequency in Instant Economy, in % of Consumers, 2024

•       France: TopReasons for Using a Credit Card Online, in % of Credit Card Users, 2024

•       France: TopReasons for Using a Credit Card Online Among Adults Aged 60+, in % ofRespondents, 2024

•       France:Factors Influencing Consumers' Pref. When Selecting an Online Payment Method,in %, 2024

•       France:Share of Generation Z (Ages 18-29) Willing to Try New Online Payment Methods,in %, 2024

•       France:Share of BNPL Usage Among Adults in Comparison to Europe, in %, 2024

•       France:Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024

•       France:Features That Make Pay by Bank Appealing to Consumers, in % Respondents, 2024

•       France:Share of Respondents Familiar With Pay by Bank, in % of Respondents, 2024

•       France:Share of Respondents Who Have Never Used Pay by Bank Online, in %, 2024

•       France:Share of Adults Somewhat Familiar with Pay by Bank, Aged 18-29 and 60+, in %,2024

•       France:Cards Transaction Value, in USD billion, 2024 & 2028f

•       France:Share of 18-24-Year-Olds Using Contactless Debit Cards, in %, 2023

•       France:Share of 18-24-Year-Olds Using Mobile Payment Services, in %, 2023

•       Germany:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Germany:E-Commerce Payment Methods by Revenue Share, in %, 2023

•       Germany:Payment Method Usage Frequency in Instant Economy, in % of Consumers, 2024

•       Germany:Share of Generation Z (ages 18-29) Willing to Try New Online Payment Methods,in %, 2024

•       Germany:Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024

•       Germany:Features That Make Pay by Bank Appealing to Consumers, in % Respondents, 2024

•       Germany:Share of BNPL Usage Among Adults in Comparison to Europe, in %, 2024

•       Germany: TopReasons for Using a Credit Card Online, in % of Credit Card Users, 2024

•       Germany:Factors Influencing Consumers' Pref. When Selecting an Online Payment Method,in %, 2024

•       Germany:E-Commerce Market Value, in USD billion, 2023 & 2027f

•       Germany:Breakdown of Payment Methods by Type, in %, 2023

•       Germany:Cards Transaction Value, in USD billion, 2023 & 2027f

•       Germany:Breakdown of Card Schemes by Market Share, in %, 2023

5.4.2.         Western Europe & Major Markets -Consumer Payment Behavior (Cont.)

•       Spain:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Spain:Payment Method Usage Frequency in Instant Economy, in % of Consumers, 2024

•       Spain: Shareof Generation Z (Ages 18-29) Willing to Try New Online Payment Methods, in %,2024

•       Spain:Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024

•       Spain: Shareof Young Adults Aged 18-29 Using Pay by Bank Daily or Weekly, in %, 2024

•       Spain:Features That Make Pay by Bank Appealing to Consumers, in % Respondents, 2024

•       Spain: TopReasons for Using a Credit Card Online, in % of Credit Card Users, 2024

•       Spain:Factors Influencing Consumers' Preferences When Selecting an Online PaymentMethod, in %, 2024

•       Spain: Shareof BNPL Usage Among Adults in Comparison to Europe, in %, 2024

•       Netherlands:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Netherlands:Share of Consumers Using Pay by Bank at Least Monthly, in %, 2024

•       Netherlands:Share of Adults Using Pay by Bank Daily or Weekly, Aged 18-29 and 30-39, in %,2024

•       Netherlands:Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024

•       Netherlands:Features That Make Pay by Bank Appealing to Consumers, in % Respondents, 2024

•       Netherlands:Top Reasons for Using a Credit Card Online, in % of Credit Card Users, 2024

•       Netherlands:Factors Influencing Consumers' Pref. When Selecting an Online Payment Method,in %, 2024

•       Netherlands:Share of Generation Z (ages 18-29) Willing to Try New Online Payment Methods,in %, 2024

•       Netherlands:Share of BNPL Usage Among Adults in Comparison to Europe, in %, 2024

•       Netherlands:Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %,2019-2024e

•       Italy:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Italy:Breakdown of Online Transactions by Payment Method, in %, 2023

•       Italy:Breakdown of Payment Methods by Type, in %, 2023

•       Italy: Shareof Consumers Increasing Card Use for Online vs. In-Store Purchases, in %, 2024

•       Italy:Breakdown of Gen Z Increasing Card Use for Online and In-Store Purchases, in %,2024

•       Italy: Shareof Consumers Preferring Credit or Debit Cards for Tracking Expenses & Convenience,in %, 2024

•       Italy: Shareof Consumers Preferences for Digital Payments in Italy and Abroad, in %, 2024

•       Italy: Shareof Millennials Prioritizing Discounts & Benefits Choosing Digital PaymentMethods, in %, 2024

•       Italy: Shareof Consumers Prioritizing Discounts & Benefits in Digital Payments, %, 2024

•       Italy: MainFactors for Choosing Digital Payments Over Cash, in %, 2024

5.4.2.         Western Europe & Major Markets -Consumer Payment Behavior (Cont.)

•       Italy:Breakdown of Card Schemes by Market Share, in %, 2023

•       Italy: CardsTransaction Value, in USD billion, 2023 & 2027f

•       Belgium:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Sweden:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Austria:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Austria:Share of Respondents Planning to Increase Mobile Payment Use in the Next TwoYears, in %, 2023

•       Austria:Breakdown of Digital Wallet Usage by Type, in %, 2024

•       Austria:Share of Respondents Using Contactless Debit Cards and Cash, in %, 2020-2023

•       Austria:Cards Transaction Value, in USD billion, 2024 & 2028f

•       Switzerland:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Switzerland:Share of Respondents Preferring Digital Payment Providers for Payments, in %,2023

•       Switzerland:Share of Mobile Payment Usage, by Payment Method, in %, 2021-2024 (Part 1 of 2)

•       Switzerland:Share of Mobile Payment Usage, by Payment Method, in %, 2021-2024 (Part 2 of 2)

•       Denmark:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Finland:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Finland:Payment Method Usage Frequency in Instant Economy, in % of Consumers, 2024

•       Finland:Share of Young Adults Aged 18-29 Using Pay by Bank Daily or Weekly, in %, 2024

•       Finland:Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024

•       Finland:Share of Generation Z (ages 18-29) Willing to Try New Online Payment Methods,in %, 2024

•       Finland: TopReasons for Using a Credit Card Online, in % of Credit Card Users, 2024

•       Finland:Factors Influencing Consumers' Preferences When Selecting an Online PaymentMethod, in %, 2024

•       Finland:Share of Respondents Using Contactless Debit Cards as the Most Frequent Paym.Meth., in %, 2023

•       Finland:Share of BNPL Usage Among Adults in Comparison to Europe, in %, 2024

•       Norway:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Portugal:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Ireland:Overview of Online Payment Methods and Consumer Preferences, March 2025

•       Ireland:Share of Respondents Preferring Digital Payment Providers for Payments, in %,2023

•       Ireland:Share of 18-24-Year-Olds Using Mobile Payment Services, in %, 2023

•       Ireland:Share of 18-24-Year-Olds Using Contactless Debit Cards, in %, 2023

5.4.3.         Eastern & Southern Europe -Payment Trends & Market Metrics

•       Turkey:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Turkey:Payment Methods and Consumer Trends in E-Commerce Overview, April 2025

•       Turkey:Breakdown of Card Schemes by Market Share, in %, 2023

•       Turkey:Breakdown of Payment Methods by Type, in %, 2023

•       Poland:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Poland:Cards Transaction Value, in USD billion, 2023 & 2027f

•       Poland:Share of Payment Methods Used for Online Purchases, by Age, in % OnlineShoppers, 2024

•       Poland:Share of Payment Methods Used for Online Purchases, by City Size, in % ofOnline Shoppers, 2024

•       Poland:Share of Payment Methods Used for Online Purchases, by Gender, in % of OnlineShoppers, 2024

•       Poland:Reasons for Choosing Payment Methods for Online Purchases, by Age, in % OnlineShoppers, 2024

•       Poland:Reasons for Choosing Pay. Methods for Online Purchases, by Gender, in % OnlineShoppers, 2024

•       Poland:Share of Online Payment Method Usage, in % of Internet Users, 2024

•       Poland:Share of BLIK Usage Among Young Adults, Aged 15-24 and 25-34, in %, 2024

•       CzechRepublic: Overview of Online Payment Methods and Consumer Preferences, April2025

•       CzechRepublic: Cards Transaction Value, in USD billion, 2023 & 2027f

•       CzechRepublic: Share of 18–24-Year-Olds Preferring Mobile Wallets (Apple Pay, GooglePay), in %, 2024

•       CzechRepublic: Preferred Payment Methods, in % of Respondents, 2024

•       Hungary:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Hungary:Cards Transaction Value, in USD billion, 2024 & 2028f

•       Hungary:Mobile Payment Adoption Rate, in %, 2022 & 2023

•       Greece:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Greece:Cards Transaction Value, in USD billion, 2023 & 2027f

•       Greece:Share of Card Transaction Value, by Payment Channel, in %, 2021-2023e

•       Slovenia:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Slovenia:Cards Transaction Value, in USD billion, 2023 & 2024 & 2028f

•       Slovenia:Number of Contactless Payment Cards, in millions, 2023 & 2028f

•       Romania:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Romania:Cards Transaction Value, in USD billion, 2023 & 2024 & 2028f

•       Slovakia:Overview of Online Payment Methods and Consumer Preferences, April 2025

5.4.3.         Eastern & Southern Europe -Payment Trends & Market Metrics (Cont.)

•       Slovakia:Cards Transaction Value, in USD billion, 2023 & 2024 & 2028f

•       Serbia:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Serbia:Cards Transaction Value, in USD billion, 2024 & 2028f

•       Lithuania:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Lithuania:Cards Transaction Value, in USD billion, 2024 & 2028f

•       Bulgaria:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Bulgaria:Cards Transaction Value, in USD billion, 2023 & 2024 & 2028f

•       Croatia:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Croatia:Cards Transaction Value, in USD billion, 2024 & 2028f

•       Estonia:Overview of Online Payment Methods and Consumer Preferences, April 2025

•       Latvia:Overview of Online Payment Methods and Consumer Preferences, April 2025

5.5.            Europe AI & Automation

5.5.1.         Europe-Wide & Regional AIAdoption, and Applications

•       North. &West. Europe: Adoption of AI by Country, in % of Res. Report. Regular Use, Nov2024 - Jan 2025

•       South. &East. Europe: Adoption of AI by Country, in % of Resp. Report. Regular Use, Nov2024 - Jan 2025

•       Europe: AITechnology Adoption by Country, in % of Enterprises with 10 or More Employees,2023 & 2024

•       Europe: AIApplication Types, in % of Enterprises with 10 or More Employees, 2023 &2024

•       Europe:Employee Usage of AI Tool by Country, in % of Resp. Using AI Several TimesWeekly, June 2025

•       Europe: Lagin Generative AI Adoption, IT Investment Deficit, and InfrastructureLimitations, July 2025

•       Europe: AI ReskillingTargets, Talent Retention Issues, and Compliance Barriers, July 2025

•       Europe:LVMH’s AI Integration Across Design, E-Commerce, Engagement, and Operations,July 2025

•       Europe: AIUse in LVMH’s E-Commerce Search, Loyalty Programs, and Sales Tools, July 2025

•       Europe:AI-Driven Payment Automation, Fraud Detection, and Core InfrastructureUpgrades, July 2025

•       Europe: AIin Open Banking for Risk Control, Value Services, and InfrastructureEfficiency, July 2025

•       Europe: AIWallet Mergers, P2P Expansion, and Digital Euro Integration, July 2025

•       Europe:AI-Driven MCA Growth, PSP Consolidation, and Regulatory Alignment via PSD3,July 2025

•       Europe:Digital Euro, MiCA Regulation, Innovation Framework, and AI-Driven Payments,July 2025

•       Europe: AIFraud Prevention, Biometric Authentication, and Tokenized Checkout Solutions,July 2025

•       Europe:Deepfakes, Synthetic Identities, and Onboarding Manipulation in AI-DrivenPayments, July 2025

•       Europe:Multi-Channel Deception, AI Disinformation, and Detection Strain in Fraud Landscape,July 2025

•       Europe:Fraud Prevention, Chatbot Automation, Personalization, and Process Efficiency,July 2025

5.5.2.         European AI Use Cases, Trust,Regulation & Governance

•       Europe: AIUse Cases in Risk and Compliance Functions, in % of Respondents, Aug - Sep 2024

•       Europe:Personal and Work Adoption of Top Generative AI Use Cases, in % of Respond.,June - Aug 2024

•       Europe:Employee Views on Generative AI’s Workplace Outcomes, in % of Respondents, June- Aug 2024

•       Europe: TopPublic Concerns About Generative AI Use, in % of Respondents, June - August2024

•       Europe: Useof Generative AI by Task Type, in % of Respondents, June - August 2024

5.5.2.         European AI Use Cases, Trust,Regulation & Governance (Cont.)

•       Europe:Employee Expectations of AI Job Displacement by Country, in % of Respondents,June 2025

•       Europe: AIAgent Integration into Operational Workflows by Country, in % of Companies,June 2025

•       Northern& Western Europe: Trust and Acceptance of AI by Country, in % of Resp., Nov2024 - Jan 2025

•       Southern& Eastern Europe: Trust and Acceptance of AI by Country, in % of Resp., Nov2024 - Jan 2025

•       Northern& Western Europe: Views of AI Benefits Over Risks, in % of Rsp. by Country,Nov 2024 - Jan 2025

•       Southern& Eastern Europe: Views of AI Benefits Over Risks, in % of Rsp. by Country,Nov 2024 - Jan 2025

•       Northern& Western Europe: Regular Use & Trust of AI at Work by Country, in % ofResp., Nov 2024 - Jan 2025

•       Southern& Eastern Europe: Regular Use & Trust of AI at Work by Country, in % ofResp., Nov 2024 - Jan 2025

•       Nordics:Regulatory Burdens, Leadership Gaps, and Limited AI Agent Adoption in GenAI,July 2025

•       UK &Nordics: Perception & Adoption of GenAI Among Business Leaders, in % ofRespondents, Sept. 2024

•       Germany& Nordics: Concerns and Experimentation Levels in GenAI Adoption, in % ofResp., Sept. 2024

•       Netherlands& Nordics: Perceived Barriers and Trust Levels in GenAI Adoption, in % ofResp., Sept. 2024

•       North. &West. Europe: Share Citing a Need for AI Regulation by Country, in % of Resp.Nov 2024 - Jan 2025

•       South &East. Europe: Share Citing a Need for AI Regulation by Country, in % of Resp.Nov 2024 - Jan 2025

•       Europe:GPAI-Driven Consumer Risks from Accountability Gaps, Data Bias, andManipulation, July 2025

•       Europe:Institutional, Regulatory, and Technical Obstacles to AI Integration, July 2025

•       Europe: GPAIExplainability Limits, ICT Risks, and Talent Shortages in Banking Sector, July2025

•       Europe: AITransparency, Third-Party Oversight, ICT Risk, and Ethical Use Requirements,July 2025

•       Europe: AI ActRisk Model, E-Commerce Adoption, and Early Implementation via AI Pact, July2025

•       Europe: GenAI Productivity Gains, Model Deficit, Infrastructure Gaps, and Energy Demand,July 2025

•       Europe: AISemiconductor Design, Cloud Infrastructure, Raw Material Supply, July 2025

•       Europe:Advancing AI Governance Through Funding, Regulation, and Innovation, July 2025

•       Europe:Cloud Dependency, Modular AI Architecture, and Strategic Investment Priorities,July 2025

•       Europe: AIAct, Regulatory Sandboxes, Testing Environments, and Data Space Strategy, July2025

5.5.3.         Country-Level AI Adoption, Barriers,and Strategies

•       UK: DeepfakeScams, Fintech Vulnerabilities, and Enforcement Gaps in AI-Driven Fraud, July2025

•       UK:Executive Impersonation and Cross-Border Risks in AI-Driven Corporate Fraud,July 2025

•       Germany:Top-Reported Benefits of GenAI Adoption, in % of Respondents, March 2025

•       Germany:Top-Reported Barriers of GenAI Adoption, in % of Respondents, March 2025

•       Germany:GenAI Strategy Implementation Status Among Enterprises, in % of Respondents,2024 & 2025

•       Germany: TopBarriers to Trusted AI Implementation Among Enterprises, in % of Respondents,March 2025

•       Germany:eCrime Threat Vectors in Digital Systems, in % of Respondents, May 2024

•       France:GenAI Confidence, Regulatory Clarity, Talent Gaps, and InfrastructureLimitations, July 2025

•       France: TopGenAI Adoption Inhibitors vs. Global Baseline, in % Point Difference, January2025

•       Spain:Structural Barriers to AI Adoption, SME Limitations, and Fragmented DigitalStrategy, July 2025

•       Spain:Company Focus on Tech Investment and Strategic Digital Transformation, in % ofRes., July 2025

•       Poland:Institutional Gaps, SME Resistance, and AI Barriers in Competitiveness Context,July 2025

•       Poland: AIInvestment Perception by Company Size, in % of Respondents, June 2025

5.6.            Europe B2B E-Commerce

5.6.1.         Europe-Wide B2B E-Commerce &Marketplaces Landscape

•       Europe: B2BE-Commerce Marketplace Trends, October 2024

•       Europe:Overview of B2B E-Commerce Marketplaces, October 2024

•       Europe:Number of Annually Founded B2B Marketplaces, in Whole Numbers, & in % ofYear-on-Year Change, 2013-2023

•       Europe:Number of B2B Marketplaces, by Funding Amount, in USD million, 2023e

•       Europe:Number of B2B Marketplaces, by Industry, in Whole Numbers, 2023e (1 of 2)

•       Europe:Number of B2B Marketplaces, by Industry, in Whole Numbers, 2023e (2 of 2)

•       Europe:Breakdown of Funded B2B Marketplaces, by Country of HQ Origin, 2023e

•       Europe:Share of “Freight And Logistics” Making Up the Total B2B Marketplaces, in %,2023e

•       Europe:Share of “Food And Beverages” Making Up the Total Goods B2B Marketplaces, in %,2023e

•       Europe:Share of B2B Buyers That Use B2B E-Commerce Marketplaces, in %, 2024e

•       Europe:Share of E-Commerce Websites That Provide B2B Services, incl. B2B Marketplaces,in %, 2024e

5.6.1.         Europe-Wide B2B E-Commerce &Marketplaces Landscape (Cont.)

•       Europe:Share of E-Commerce Websites That Provide B2B Services, incl. B2B Marketplaces,That Ship Internationally in %, 2024e

•       Europe:Share of B2B Companies That Are Actively Developing Their B2B MarketplaceStrategy*, in %, 2024e

•       Europe:Share of Existing Enterprise Marketplaces That Will Be Engaged in B2BTransactions By the End of 2024, in %, 2024e

•       Europe:Share of B2B Buyers That Conduct Over One Quarter of Their Purchases on OnlineMarketplaces, in %, 2023

•       Europe:Share of B2B Buyers That Prefer Marketplaces Over Traditional PurchasingArrangements, in %, 2023

•       Europe: B2BMarketplaces That Prioritize User Experience (UX) And User Interface (UI)Projects to Retain Sellers vs. Buyers, in % of B2B Marketplaces, 2024e

•       Europe:Share of B2B Marketplaces That Use Value Added Services to Keep Sellers on theMarketplace, in %, 2023

•       Europe:Share of B2B Marketplaces That Said That The Biggest Threat Faced By TheirPlatform Today Is Competition From Traditional Offline Suppliers, in %, 2023

•       Europe:Troubles Faced by B2B E-Commerce Buyers on B2B Marketplaces, in % of B2BBuyers, 2024e

•       Europe:Overview of Selected Top B2B Marketplaces, 2023e (1 of 2)

•       Europe:Overview of Selected Top B2B Marketplaces, 2023e (2 of 2)

5.6.2.         B2B E-Commerce Performance, BuyerBehavior & Challenges

•       Europe: B2BE-Commerce GMV Compound Annual Growth Rate, in % of CAGR, 2018-2022 &2022-2026f

•       Europe: B2BE-Commerce Sales Value, in USD trillion, 2022e & 2026f
Europe: Share of B2B Companies That Are Now Active in B2B E-Commerce AndConsider Their Entry Into This Area of Business to Be a Success, in %, 2022e

•       Europe:Share of B2B Companies That Obtain More Than 80% of Their Revenue FromE-Commerce, in %, 2022e

•       Europe:Share of B2B Companies That Believe That E-Commerce Is An Opportunity For MoreExports, in %, 2022e

•       Europe:Share of B2B Companies That See Positive Effects of Launching Online Sales, in%, 2022e

•       Europe:Breakdown of B2B Purchases Made Online, by Share, in % of Business Buyers,2024e

•       Europe:Share of Business Buyers Who Face Challenges With Online, in %, 2024e

•       Europe:Share of Business Buyers Who Prefer E-Commerce For Fulfilment, in %, 2024e

•       Europe:Share of Business Buyers Who Will Abandon a Cart Without Payment Terms, in %,2024e

•       Europe:Share of Business Buyers Who Say That Payment Terms Are Crucial For Success, in%, 2024e

5.6.2.         B2B E-Commerce Performance, BuyerBehavior & Challenges (Cont.)

•       Europe:Share of Business Buyers Who Say That Payment Challenges at Checkout AreCausing Issues, in %, 2024e

•       Europe:Share of Business Buyers Who Say Having Access to Payment Terms Is EitherImportant Or Very Important When Choosing a New B2B Supplier, in %, 2024e

•       Europe:Areas of Improvement in B2B E-Commerce, in % of Business Buyers, 2024e

5.6.3.         Regional & Country-Level B2B Marketplacesand Payment Practices

•       WesternEurope: Breakdown of the Total Value of B2B Invoices Paid On Time, Overdue AndBad Debt, in %, Q2 2023 & Q2 2024

•       WesternEurope: Breakdown of Changes in B2B Customers’ Payment Duration Over the Past12 Months Noted By Companies, in %, Q2 2024

•       WesternEurope: Consequences of Late Payments From B2B Customers, in % of Companies, Q22024

•       WesternEurope: Main Sources of Financing Used During the Past 12 Months, in % ofCompanies, Q2 2024

•       WesternEurope: Breakdown of Companies That See an Increased Insolvency Risk For TheirCustomers in the Next 12 Months, in %, Q2 2024

•       WesternEurope: Breakdown of Companies’ Expectations Towards the Change in PaymentPractices of Their B2B Customers, in %, Q2 2024

•       WesternEurope: Breakdown of Companies’ Expectations Towards the Change in TheirAverage DSO in the Next 12 Months, in %, Q2 2024

•       Central& Eastern Europe: Breakdown of the Total Value of B2B Invoices Paid OnTime, Overdue And Bad Debt, in %, Q2 2024

•       Central& Eastern Europe: Breakdown of Changes in B2B Cust.’ Payment Duration Overthe Past 12 Months Noted By Comp., in %, Q2 2024

•       Central& Eastern Europe: Consequences of Late Payments From B2B Customers, in % ofCompanies, Q2 2024

•       Central& Eastern Europe: Main Sources of Financing Used During the Past 12 Months,in % of Companies, Q2 2024

•       Central& Eastern Europe: Breakdown of Comp. That See an Inc. Insolvency Risk ForTheir Customers in the Next 12 Months, in %, Q2 2024

•       Central& Eastern Europe: Breakdown of Comp.’ Expec. Towards the Change in PaymentPractices of Their B2B Customers, in %, Q2 2024

•       Central& Eastern Europe: Breakdown of Comp.’ Expec. Towards the Change in TheirAverage DSO in the Next 12 Months, in %, Q2 2024

•       Scandinavia:Share of B2B Companies That Expect Sales to Happen Online, in %, 2024e
Scandinavia: Share of B2B Companies That Generate Sales Through E-CommercePlatforms, in %, 2024e

•       UK: Overviewof Selected Top B2B Marketplaces, 2023e (1 of 2)

•       UK: Overviewof Selected Top B2B Marketplaces, 2023e (2 of 2)

•       Germany:Overview of Selected Top B2B Marketplaces, 2023e

•       France:Overview of Selected Top B2B Marketplaces, 2024e (1 of 2)

•       France:Overview of Selected Top B2B Marketplaces, 2024e (2 of 2)

•       Netherlands:Overview of Selected Top B2B Marketplaces, 2024e (1 of 2)

•       Netherlands:Overview of Selected Top B2B Marketplaces, 2024e (2 of 2)

6.              Latin America B2C E-Commerce,Payments, and AI Overview

6.1.           Latin America Key Takeaways

6.2.           Latin America Management Summary

6.3.           Latin America B2C E-Commerce

6.3.1.        Latin America Market Size, Growth & Regional Expansion

•       LatinAmerica: Digital Commerce Market Size, in USD billion, 2020-2026f

•       LatinAmerica: Retail E-Commerce Share, in % of Total Retail Sales, 2022-2028f

•       LatinAmerica: Retail E-Commerce Sales, in USD billion, in % of Year-on-Year Change,2022-2028f

•       LatinAmerica: Online Retail Sales and E-Commerce Share, in USD billion and %, 2023& 2028f

•       LatinAmerica: Total E-Commerce Transaction Volume, in USD bn, and Y-o-Y Growth in %of Transaction Volume, 2021–2027f

6.3.2.        Latin America Market Structure, Concentration & Connectivity

•       LatinAmerica: Retail E‑Commerce Sales Share of Argentina, Brazil, and Mexico vs.Rest of Region, in %, 2025

•       LatinAmerica: Internet Users, by Selected Countries, in % of Total Population, 2024& 2026f

•       Mexico:E-Commerce Share of Total Retail Sales Compared to the U.S., in % of TotalRetail Sales, 2026f

•       Mexico: B2CE-Commerce GMV Forecast, in USD billion, 2025 & 2030f, CAGR 2025 - 2030

6.3.3.        Latin America Cross-Border Dynamics & Global Competitive Pressure

•       LatinAmerica: Cross-Border Payments and E-Commerce, December 2025

•       LatinAmerica: Consumer Favorability Toward Chinese E-Commerce Brands, in % ofConsumers Surveyed, 2025

•       LatinAmerica: Likelihood of Buying from an E-Commerce Website Without Local Currencyor Alternative Payment Methods, in % of Consumers Surveyed, 2025

•       LatinAmerica: Perceived Benefits of Global Retail Expansion, in % of ConsumersSurveyed, 2025

•       LatinAmerica: Most Important Factors in Online Product Comparisons, in % ofConsumers Surveyed, 2025

6.3.4.        Latin America Platforms, Business Models & Market Leadership

•       LatinAmerica: B2C E-Commerce Player Overview, December 2025

•       Brazil:Share of E-Commerce Transactions by Business Model, in %, 2024

•       Brazil:Market Share of Leading E-Commerce Platforms, in % of total E-Commerce Sales,2025

•       Brazil: GenZ Consumers’ Reported Purchases by Product Category, in %, 2025

6.3.5.         Latin America Country SpotlightsConsumer Behavior, Devices & Product Demand Structure

•       Brazil:E-Commerce Transaction Volume by Device, in % of Total E-Commerce Volume, 2024

•       Mexico:E-Commerce Transaction Volume by Device, in % of Total E-Commerce Volume, 2024

•       Colombia:E-Commerce Transaction Volume by Device, in % of Total E-Commerce Volume, 2024

•       Argentina:E-Commerce Transaction Volume by Device, in % of Total E-Commerce Volume, 2024

•       Chile:E-Commerce Transaction Volume by Device, in % of Total E-Commerce Volume, 2024

•       Peru:E-Commerce Transaction Volume by Device, in % of Total E-Commerce Volume, 2024

•       Guatemala:E-Commerce Transaction Volume by Device, in % of Total E-Commerce Volume, 2024\

•       Mexico:E-Commerce Product Categories, in % of Sales Year-on-Year Growth, Q3 2024

•       Peru:E-Commerce Product Categories, in % of Sales Year-on-Year Growth, 2023

6.4.          Latin America Digital Payments

6.4.1.      Latin America Payments Market Size &Infrastructure

•       LatinAmerica: Payments Revenue, in USD trillion, 2017 & 2020-2022 & 2027f

•       LatinAmerica: Share of Payment Revenue Value, in %, 2027f

•       LatinAmerica: Payments Revenue Value, in USD trillion, 2013, 2018, 2020- 2023

•       Latin America:Payments Market Growth by Global Region, CAGR (%), 2022 - 2027f

•       LatinAmerica: Payments Market Revenue Share by Global Region, in %, 2027f

•       LatinAmerica: Payment Mix by New Payments and Traditional Payments, in % ofTransaction Volume, 2023

•       Latin America:Share of Merchants Accepting Selected Payment Methods, in %, 2025

•       LatinAmerica: Total Non-Cash Transactions, in billions of Transactions, 2018 &2021-2024e & 2028f

•       LatinAmerica: Total B2B Non-Cash Transactions, in billions of Transactions, 2018& 2021-2024e & 2028f

6.4.1.      Latin America Payments Market Size &Infrastructure (Cont.)

•       LatinAmerica: Payments Revenue by Type, Commercial & Consumer in %, 2018 &2023

•       LatinAmerica: Breakdown of Total Payments Revenue, Commercial & Consumer in %,2023

6.4.2.      Latin America Consumer Payment Behaviour& Adoption

•       LatinAmerica: Preferred Payment Methods for In-Person Purchases, by Country, in % ofRespondents, 2023

•       LatinAmerica: Breakdown of Preferred Payment Method for In-Person Purchases, in % ofRespondents, 2021 & 2023

•       LatinAmerica: Reasons for Using Debit and Credit Cards in Latin America, % ofRespondents, 2023

•       LatinAmerica: Top Reasons for Digital Payment Adoption, in % of Respondents fromHigh Mobile-Payment Penetration Countries, 2023

•       LatinAmerica: Key Factors Driving Digital Payment Adoption in Low Mobile-PaymentAdoption Countries, % of Respondents, 2023

•       LatinAmerica: Share of Consumers that Use Smartphone Payments for In-PersonTransactions at least once a month, in %, 2024

•       LatinAmerica: Main Barriers to Online Payments, in % of Consumers Surveyed, 2025

•       LatinAmerica: Importance of Accessible Payment Options for Online Purchases, in % ofConsumers Surveyed, 2025

•       LatinAmerica: E-Commerce Payment Method Market Share, in %, 2023

•       LatinAmerica: Share of E-Commerce Payment Methods, in %, 2024

•       LatinAmerica: Number of Cryptocurrency Owners, in millions, 2023 & 2024e

•       LatinAmerica: Share of Population That Owns Cryptocurrency by Country, in %, 2024e(1 of 3)

•       LatinAmerica: Share of Population That Owns Cryptocurrency by Country, in %, 2024e(2 of 3)

•       LatinAmerica: Share of Population That Owns Cryptocurrency by Country, in %, 2024e(3 of 3)

6.4.3.      Latin America Country Spotlights Payment Methods Insights

•       Brazil: PixPayment Volume, in USD trillion, 2021-2024 (Through June)

•       Brazil:Number of Pix Transactions, in billions, 2021-2024 (Through June)

•       Brazil:E-Commerce Payment Methods by Market Share, in %, 2023

•       Brazil:E-Commerce Payment Methods Market Share by Vertical, in %, 2023

•       Brazil:Share of Consumers Using Payment Methods Daily, in %, 2023

•       Brazil:E-Commerce Payment Methods by Market Share, in %, 2024

•       Brazil:Projected Online Payment Market Share by Method, in %, 2025f

•       Brazil:E-Commerce Market Share by Payment Method, in %, 2024

•       Brazil: A2APayments Share, in % of E-Commerce Spend, 2020, 2023 & 2027f

6.4.3.        Latin America Country SpotlightsPayment Methods Insights (Cont.)

•       Mexico:E-Commerce Payment Methods by Market Share, in %, 2023

•       Mexico: E-CommercePayment Methods by Market Share, in %, 2024

•       Mexico: A2APayments Share, in % of E-Commerce Spend, 2020, 2023 & 2027f

•       Colombia:E-Commerce Payment Methods by Market Share, in %, 2023

•       Colombia:E-Commerce Payment Methods by Market Share, in %, 2024

•       Chile:E-Commerce Payment Methods by Market Share, in %, 2023

•       Chile:E-Commerce Payment Methods by Market Share, in %, 2024

•       Chile: A2APayments Share, in % of E-Commerce Spend, 2020, 2023 & 2027f

•       Argentina:E-Commerce Payment Methods by Market Share, in %, 2023

•       Argentina:E-Commerce Payment Methods by Market Share, in %, 2024

•       Argentina:A2A Payments Share, in % of E-Commerce Spend, 2020, 2023 & 2027f

•       Peru:E-Commerce Payment Methods by Market Share, in %, 2023

•       Peru:E-Commerce Payment Methods by Market Share, in %, 2024

6.5.          Latin America AI & Automation

6.5.1.      AI Adoption & Seller Readiness in Latin America

6.5.1.1.   Regional

•        Latin America & Global: AI Adoption byEnterprise Use Cases, in % of Respondents, 2024

•        Latin America & Global: Perceived BusinessImpact of Generative AI, in % of Companies, 2023 & 2024

•        Latin America & Global: AI Delivery TeamImplementation, in % of Companies, 2023 & 2024

•        Latin America & The Caribbean: JobCategories by Exposure to GenAI, in % of Respondents, April 2025

•        Latin America & The Caribbean: JobCategories by Productivity Potential from GenAI, in % of Resp., Apr 2025

•        Latin America & The Caribbean: JobCategories by Automation Risk from GenAI, in % of Resp., April 2025

•        Latin America & The Caribbean: WorkforceDistribution by GenAI Exposure, in % of Resp., April 2025

•        Latin America & The Caribbean:Infrastructure, Computing, Server, and Data Ecosystem Gaps for AI Adoption, Aug2025

•        Latin America & The Caribbean: AI TalentShortages, Education Pipeline Weaknesses, and Firm-Level Adoption Gaps, Aug2025

6.5.1.1.    Regional (Cont.)

•        Latin America: Share of Organizations Using AITools Across Business Functions, in % of Resp., 2024

•        Latin America: Perceived Impact of AI ToolsAcross Business Functions, in % of Respondents, 2024

•        Latin America: Adoption of AI-Based BusinessSolutions, in % of Companies, Jan 2025

•        Latin America: Stage of AI Adoption inOrganizations, in % of Respondents, 2025

•        Latin America: Approaches to AI CapabilityDevelopment, in % of Respondents, 2025

•        Latin America: Share of Latitud FellowshipCompanies Identifying as AI-centric or AI-enabled, in % of Resp., 2022-2023& H1 2024

•        Latin America: Founders’ Views on AITransformative Force for Business and Society, in % of Resp., 2024

•        Latin America: Founders’ Expectations of AIImpact on Cost Reduction and Revenue Growth, in % of Resp., 2024

•        Latin America: Founders’ Perceptions of AIMarket Expectations, in % of Respondents, 2024

•        Latin America: Founders’ Views on AI Hype andInvestor Overexpectations, in % of Respondents, 2024

•        Latin America: Generative AI Adoption in TechCompanies, in % of Respondents, 2024

•        Latin America: Adoption of AI Frameworks byProvider, in % of Respondents, Mar-Apr 2025

•        Latin America: Number of AI FrameworksAdopted, in % of Respondents, Mar-Apr 2025

•        Latin America: Expected Impact of AI onWorkforce, in % of Respondents, Mar-Apr 2025

•        Latin America: Main Drivers of AI Adoption, in% of Respondents, Jan 2025

•        Latin America: Main Drivers of ExcitementAbout AI Adoption, in % of Respondents, 2025

•        Latin America: Good Understanding of AI byCountry, in % of Respondents, Aug-Sep 2024

•        Latin America: Use of AI Tools in Daily Lifeby Country, in % of Respondents, Aug-Sep 2024

•        Latin America: AI Opportunity in ServiceExports, Investment Gap, Export Lag, and Skills Gap, Aug 2025

•        Latin America: Main Challenges to AIImplementation, in % of Respondents, 2024

•        Latin America: Main Obstacles to AI Adoption,in % of Respondents, Jan 2025

•        Latin America: Leading Barriers to AIAdoption, in % of Respondents, Mar-Apr 2025

•        Latin America: Barriers to AI Exploration, in% of Respondents, 2025

•        Latin America: Key Areas of Support Needed forAI Adoption, in % of Respondents, Mar-Apr 2025

6.5.1.2.    Country Spotlights

•        Brazil: Population Familiarity with AI, in %of Respondents, 2024

•        Brazil: Corporate Perceptions of AI forAutomation and Efficiency, in % of Respondents, Jan 2025

6.5.1.2.    Country Spotlights (Cont.)

•        Mexico: Corporate Perceptions of AI forAutomation and Efficiency, in % of Respondents, Jan 2025

•        Colombia: Corporate Perceptions of AI forAutomation and Efficiency, in % of Respondents, Jan 2025

•        Chile: Corporate Perceptions of AI forAutomation and Efficiency, in % of Respondents, Jan 2025

•        Argentina: Corporate Perceptions of AI forAutomation and Efficiency, in % of Respondents, Jan 2025

•        Brazil: Corporate Expectations of AI’s Impacton Industry, in % of Respondents, Jan 2025

•        Mexico: Corporate Expectations of AI’s Impacton Industry, in % of Respondents, Jan 2025

•        Colombia: Corporate Expectations of AI’sImpact on Industry, in % of Respondents, Jan 2025

•        Chile: Corporate Expectations of AI’s Impacton Industry, in % of Respondents, Jan 2025

•        Argentina: Corporate Expectations of AI’sImpact on Industry, in % of Respondents, Jan 2025

•        Brazil: Expected Timeline of Results from AIStrategies, in % of Respondents, Jan 2025

•        Mexico: Expected Timeline of Results from AIStrategies, in % of Respondents, Jan 2025

•        Colombia: Expected Timeline of Results from AIStrategies, in % of Respondents, Jan 2025

•        Chile: Expected Timeline of Results from AIStrategies, in % of Respondents, Jan 2025

•        Argentina: Expected Timeline of Results fromAI Strategies, in % of Respondents, Jan 2025

•        Brazil: AI Investment Plans, in % ofRespondents, Jan 2025

•        Mexico: AI Investment Plans, in % ofRespondents, Jan 2025

•        Colombia: AI Investment Plans, in % ofRespondents, Jan 2025

•        Chile: AI Investment Plans, in % ofRespondents, Jan 2025

•        Argentina: AI Investment Plans, in % ofRespondents, Jan 2025  

6.5.2.        Operational Applications and EconomicImpact of AI in Latin America

•        Latin America: Productivity Gains from AIAdoption, in % of Respondents, 2025

•        Latin America: Benefits of AI Adoption, in %of Respondents, Jan 2025

•        Latin America: Business Functions of AIImplementation, in % of Respondents, Jan 2025

•        Latin America: Use of AI Technologies in DailyOperations, in % of Respondents, 2025

•        Latin America: FinTech Sector Growth as aFoundation for AI-Enabled Payments, in Number of Comp., 2017 & 2023

•        Latin America: FinTech Concentration and AIReadiness Potential by Country, in % of Total Fintech Comp., 2024

•        Latin America: Count. with the Highest Growthin Fintech Startups and AI Innovation Potential, in % of Comp., 2022-2024

•        Latin America: Blockchain Tokenization, AIMonitoring, and Customer-Centric Banking Innovations, Sep 2025

6.5.3.        AI Risk, Trust, Security and Governancein Latin America

6.5.3.1.    Regional

•        Latin America & The Caribbean: AbsorptiveCapacity, Readiness Gaps, and Global Positioning in AI Adoption, Aug 2025

•        Latin America & The Caribbean:Opportunities and Risks of AI Adoption for Economic, Social, and TechnologicalDevelopment, Aug 2025

•        Latin America & The Caribbean: ResponsibleAI Initiatives, Policy Challenges, Regulatory Needs, and Data Governance Gaps,Aug 2025

•        Latin America & Mexico: CybercrimeAttempts and AI Professional Shortages in Millions, Oct 2024

•        Latin America: Fraud Challenges, Costs, AIDetection Tools, and Partnerships in Digital Payments, Sep 2025

•        Latin America: Biggest Risks to AI Deploymentin Startups, in % of Respondents, 2025

•        Latin America: AI and Intensified Inequalityby Country, in % of Respondents, Aug–Sep 2024

•        Latin America: Support for GovernmentRegulation of AI by Country, in % of Respondents, Aug–Sep 2024

•        Latin America: AI Bills with Principle-BasedRights, Risk Classification, and Compliance Obligations, Sep 2025

•        Latin America: AI Proposals with Governance Councils,Regulatory Sandboxes, and SME Support, Sep 2025

•        Latin America: Regulatory Gaps, LocalFrameworks, Regional Coordination, and AI Governance, Sep 2025

•        Latin America: Regulatory Progress,Governance, Institutional Gaps, and Regional Cooperation in AI, Sep 2025

•        Latin America: Perceived Country Preparednessto Face AI Challenges, in % of Respondents, Aug-Sep 2024

•        South America: Average Government AI Readinessin Data and Infrastructure, in Index Value, 2023 & 2024

6.5.3.2.   Country Spotlights

•        Brazil: Comfort Levels in Sharing PersonalData with AI Tools, in % of Respondents, 2024

•        Brazil: Public Readiness for Data Sharing withAI and Traditional Inst., in % of Resp. Comfortable Sharing Data, 2024

•        Brazil: Planned AI Training Investments forTeams, in % of Respondents, Jan 2025

•        Mexico: Planned AI Training Investments forTeams, in % of Respondents, Jan 2025

•        Colombia: Planned AI Training Investments forTeams, in % of Respondents, Jan 2025

•        Chile: Planned AI Training Investments forTeams, in % of Respondents, Jan 2025

•        Argentina: Planned AI Training Investments forTeams, in % of Respondents, Jan 2025

•        Brazil: Workforce with AI Hiring Focus, in %of Respondents, Jan 2025

•        Mexico: Workforce with AI Hiring Focus, in %of Respondents, Jan 2025

•        Colombia: Workforce with AI Hiring Focus, in %of Respondents, Jan 2025

•        Chile: Workforce with AI Hiring Focus, in % ofRespondents, Jan 2025

•        Argentina: Workforce with AI Hiring Focus, in% of Respondents, Jan 2025

6.5.3.2.    Country Spotlights (Cont.)

•        Brazil: Importance of Sustainability inImplementing AI Solutions, in % of Respondents, Jan 2025

•        Mexico: Importance of Sustainability in ImplementingAI Solutions, in % of Respondents, Jan 2025

•        Colombia: Importance of Sustainability inImplementing AI Solutions, in % of Respondents, Jan 2025

•        Chile: Importance of Sustainability inImplementing AI Solutions, in % of Respondents, Jan 2025

•        Argentina: Importance of Sustainability inImplementing AI Solutions, in % of Respondents, Jan 2025

•        Brazil: Government AI Readiness in Data andInfrastructure, in Index Value, 2023 & 2024

6.5.4.        AI Competitive Landscape, InvestmentDynamics, and Scaling Patterns in Latin America

•        Latin America: AI Adoption by Approach inStartups, in % of Respondents, Mar-Apr 2025

•        Latin America: AI Adoption Levels and RevenueContribution from AI-Powered Products, in % of Resp., Mar-Apr 2025

•        Latin America: Share of AI Leaders’ RevenuesAttributable to AI-Powered Products, in % of Resp., Mar-Apr 2025

•        Latin America: Median Revenue Growth of AI andNon-AI Companies Across Income Bands, in % of Resp., Mar-Apr 2025

•        Latin America: Top-Quartile Revenue Growth ofAI and Non-AI Companies Across Income Bands, in % of Resp., Mar-Apr 2025

•        Latin America: Funding Status of Startups andAI Share of Funded Firms, in % of Resp., Mar-Apr 2025

•        Latin America: AI Adoption Across ApplicationAreas Among Startups, in % of Respondents, Mar-Apr 2025

•        Latin America: Number of AI Use CasesImplemented Per Startup, in % of Respondents, Mar-Apr 2025

•        Latin America: Areas of AI Use in StartupOperations, in % of Respondents, 2025

•        Latin America: Use of AI Models in Startups,in % of Respondents, 2025

•        Latin America: Share of Startups Measuring ROIon AI Investments, in % of Resp., Mar-Apr 2025

•        Latin America: Metrics of ROI on AIInvestments Among Startups, in % of Respondents, Mar-Apr 2025

•        Latin America: AI ROI Measurement Metrics, in% of Respondents, 2025

•        Latin America: Ownership of AI LeadershipRoles in Startups, in % of Respondents, Mar-Apr 2025

•        Latin America: AI/ML Cloud WorkloadDistribution by Provider, in % of Respondents, Mar-Apr 2025

•        Latin America: Number of Cloud Providers Usedfor AI/ML Workloads, in % of Respondents, Mar-Apr 2025

•        Latin America: LLM Adoption by Provider andNumber of Models Deployed, in % of Resp., Mar-Apr 2025

•        Latin America: VC Investment Likelihood forAI-Core Startups, in % of Respondents, 2024 & 2025

•        Latin America: Barriers to VC Support forPortfolio AI Deployment, in % of Respondents, 2025

•        Latin America: Internal AI Use Cases Among VCFirms, in % of Respondents, 2023 & 2025

•        Latin America: Internal AI Application Usageby VC Firms, in % of Respondents, 2025

7.              Middle East B2C E-Commerce,Payments, and AI Overview      

7.1.           Middle East Key Takeaways                                                                                                                                                        

7.2.           Middle East Management Summary

7.3.           Middle East B2C E-Commerce

7.3.1.        Middle East Market Size and RegionalGrowth Trends

•       MENA: B2CE-Commerce Market Overview and Trends, March 2024

•       MENA: B2CE-Commerce Market Size, in USD billion, 2021, 2022 & 2026f

•       MENA:Increase in Order Value During Ramadan, by Country, in USD, April 2024

•       MENA:Increase in Online Purchases During Ramadan, by Product Category, in %, Q1 2024

•       KSA &UAE: Share of Respondents Who Shop Online During Ramadan, in %, 2023e

•       KSA &UAE: Share of Respondents Who Shop Online Weekly or Daily During Ramadan, in %,2023e

•       KSA &UAE: Share of Respondents Who Plan to Shop Online More Frequently DuringRamadan, in %, 2023e

•       KSA &UAE: Share of Respondents Who Plan to Shop Less Frequently in Person DuringRamadan, in %, 2023e

7.3.2.        Middle East Leading E-Commerce Markets

7.3.2.1.    Saudi Arabia

•       Saudi Arabia: B2C E-Commerce Market Overview and Trends, March 2024

•       Saudi Arabia: B2C E-Commerce Share of Total Retail Sales, in %, 2023 & 2035f

•       Saudi  Arabia: B2C E-Commerce Share of Total Commerce, in %, 2022

•       Saudi Arabia: Millennials’ Spending Share of Total B2C E-Commerce Sales, in %, 2023& 2035f

•       SaudiArabia: Share of Adults Who Made a Purchase Using a Mobile Phone or the Internet,in %, 2022

•       SaudiArabia: Weekly B2C E-Commerce Activities, in % of Internet Users, Q3 2023

•       SaudiArabia: Top 5 Online Shopping Drivers, in % of Internet Users, Q3 2023

•       SaudiArabia: Top B2C E-Commerce Websites, by Visits in Millions, Bounce Rate in %,and Pages Per Visit, February 2024 (1 of 2)

•       SaudiArabia: Top B2C E-Commerce Websites, by Visits in Millions, Bounce Rate in %,and Pages Per Visit, February 2024 (2 of 2)

•       SaudiArabia: Top 10 Free Mobile Shopping Apps in the Apple App Store and Google PlayStore, by Rank, March 2024

7.3.2.2.    United Arab Emirates

•       UAE: B2CE-Commerce Revenue, in USD billion, 2024e & 2028f

•       UAE: B2CE-Commerce Market Size, in USD billion, 2019-2026f

•       UAE: MobileCommerce Market Size, in USD billion, 2019-2026f

•       UAE: B2CE-Commerce Share of Total Retail Sales, in %, 2026f

•       UAE: Shareof Adults Who Made a Purchase Using a Mobile Phone or the Internet, in %, 2022

•       UAE: WeeklyB2C E-Commerce Activities, in % of Internet Users, Q3 2023

•       UAE: Top 5Online Shopping Drivers, in % of Internet Users, Q3 2023

•       UAE: Top B2CE-Commerce Websites, by Visits in Millions, Bounce Rate in %, and Pages PerVisit, February 2024 (1 of 2)

•       UAE: Top B2CE-Commerce Websites, by Visits in Millions, Bounce Rate in %, and Pages PerVisit, February 2024 (2 of 2)

•       UAE: Top 10Free Mobile Shopping Apps in the Apple App Store and Google Play Store, byRank, March 2024

7.3.2.3.    Israel

•       Israel: B2CE-Commerce Revenue, in USD billion, 2023e & 2027f

•       Israel:Fashion B2C E-Commerce Revenue, in USD billion, 2023e & 2027f

•       Israel:Share of Adults Who Made a Purchase Using a Mobile Phone or the Internet, in %,2022

•       Israel:Weekly B2C E-Commerce Activities, in % of Internet Users, Q3 2023

•       Israel: Top5 Online Shopping Drivers, in % of Internet Users, Q3 2023

•       Israel: TopB2C E-Commerce Websites, by Visits in Millions, Bounce Rate in %, and Pages PerVisit, February 2024 (1 of 2)

•       Israel: TopB2C E-Commerce Websites, by Visits in Millions, Bounce Rate in %, and Pages PerVisit, February 2024 (2 of 2)

•       Israel: Top10 Free Mobile Shopping Apps in the Apple App Store and Google Play Store, byRank, March 2024

7.3.3.        Emerging Markets Across the Middle East

7.3.3.1.    Iran

•       Iran: B2CE-Commerce Value, in USD billion, March 2023 & September 2023, and MarketMetrics, November 2023

•       Iran: Shareof Adults Who Made a Purchase Using a Mobile Phone or the Internet, in %, 2022

•       Iran: Shareof Social Media Apps Making Up Total B2C E-Commerce Deals, in %, 2023*

7.3.3.2.    Qatar

•       Qatar: B2CE-Commerce Market Size, in USD billion, 2023e & 2027f

•       Qatar: Shareof Adults That Shop Online, in %, 2023e & 2027f

•       Qatar: Top10 Free Mobile Shopping Apps in the Apple App Store and Google Play Store, byRank, March 2024

7.3.3.3.    Kuwait

•       Kuwait: B2CE-Commerce Market Size, in USD billion, 2023e & 2027f, And Market Metrics,April 2023

•       Kuwait:Share of Adults Who Made a Purchase Using a Mobile Phone or the Internet, in %,2022

•       Kuwait:Share of Internet Users Who Are Aware of B2C E-Commerce Platforms, in %, 2023e

•       Kuwait: Top10 Free Mobile Shopping Apps in the Google Play Store, by Rank, March 2024

7.3.3.4.    Jordan

•       Jordan:Share of Adults Who Made a Purchase Using a Mobile Phone or the Internet, in %,2022

•       Jordan: Top10 Free Mobile Shopping Apps in the Apple App Store and Google Play Store, byRank, March 2024

7.3.3.5.    Bahrain

•       Bahrain:Share of Adults Who Made a Purchase Using a Mobile Phone or the Internet, in %,2022

•       Bahrain: Top10 Free Mobile Shopping Apps in the Apple App Store and Google Play Store, byRank, March 2024

7.3.3.6.    Oman

•       Oman: B2CE-Commerce Market Size, in USD billion, June 2023e & 2028f

•       Oman: Top 10Free Mobile Shopping Apps in the Apple App Store and Google Play Store, byRank, March 2024

7.4.           Middle East Digital Payments

•       MEA: TotalNon-cash Transactions Volume, in volume billions, 2018 & 2021-2024e &2028f

•       MEA: TotalB2B Non-cash Transactions Volume, in volume billions, 2018 & 2021-2024e& 2028f

•       MEA: PaymentMix: New Payments vs Traditional Payments, In % of transaction volume, 2023

•       Middle East:Digital Payment Market Overview, April 2024

•       MENA:Digital Economy Value, in USD billion, 2022 & 2030f

•       MENA: Shareof Mobile Commerce Making Up Total Online Transaction Value, in %, 2025f

•       MENA: Shareof Digital Wallets Making Up Total Online Spending, in %, 2023e

•       SaudiArabia: Share of Adults That Made a Digital Payment, in %, 2022

•       SaudiArabia: Breakdown of B2C E-Commerce Payment Methods, in %, 2022

•       UAE: Shareof Adults That Made a Digital Payment, in %, 2022

•       UAE: AnnualVolume Increase of Digital Payments During Ramadan, by Product Category, in %of Year-On-Year Change, April 2023

•       Israel:Share of Adults That Made a Digital Payment, in %, 2022

•       Iran: Shareof Adults That Made a Digital Payment, in %, 2022

•       Kuwait:Share of Adults That Made a Digital Payment, in %, 2022

•       Jordan:Share of Adults That Made a Digital Payment, in %, 2022

•       Bahrain:Share of Adults That Made a Digital Payment, in %, 2022

7.5.            Middle East AI & Automation

7.5.1.         AI Adoption & Seller Readiness inthe Middle East

•       Middle East:Organizational AI Adoption Speeds, in % of Respondents, Oct–Dec 2024

•       Middle East:AI Implementation Levels by Business Function, in % of Respondents, Oct–Dec2024

•       GCC &Middle East: Companies’ GenAI Adoption, in % of Respondents, October-November2024

•       GCC: GenAIAdoption by Business Function, in % of Respondents, May 2024

•       GCC: AIStrategies, Infrastructure Development, and Capability Gaps by MaturitySegment, July 2025

•       GCC:Country-Level AI Progress in Investment, Infrastructure, and CapabilityBuilding, July 2025

•       SaudiArabia: GenAI Readiness, Infrastructure Scale-Up, and Sector-SpecificApplication Rollout, July 2025

•       UAE: AIIntegration Across Aviation, Retail, Financial Services, Logistics, andTelecommunications, July 2025

•       UAE: AI-DrivenOperational Scaling, Analytics Deployment, and Capability Development, July2025

•       UAE: AITalent Development via Youth Initiatives, Workforce Reskilling, andInstitutional Support, July 2025

•       UAE:Strategic Partnerships, Scalable Infrastructure, and Innovation in National AILandscape, July 2025

•       UAE:Centennial 2071 Vision, Interagency AI Execution, and Adaptive DigitalRegulation, July 2025

•       Qatar: AIMarket Value, in QAR billions, 2024e & 2030f

•       Qatar: AIInvestments, Localized Language Tools, Urban Tech Initiatives, and SME Support,July 2025

7.5.2.        Impact, Investment, And Business Valuein the Middle East

•       GCC &Mid. East: Expectations for Profit Impact of GenAI, in % of Resp. AnticipatingNet Increase, Oct-Nov 2024

•       GCC &Mid. East: Net Increase from GenAI Adop. Across Five Business Metrics, in % ofResp., Oct-Dec 2024

•       MENA:AI-Driven IT Spending Growth, in USD billions, 2024 & 2025f

•       META: AISpending and Growth Outlook, in USD Billions, 2024 & 2028f

•       MENA: ProjectedGDP Share from AI vs. Other Sources, in % of Total GDP, 2030e

•       Middle East:AI Value Measurement Practices by Country, in % of Respondents, Oct–Dec 2024

•       Middle East:Data Capability Enhancements for AI, in % of Respondents, Oct–Dec 2024

•       GCC: GenAIEconomic Impact, Top Use Cases, Strategic Enablers, and Deployment Barriers,July 2025

7.5.2.        Impact, Investment, And Business Valuein the Middle East (Cont.)

•       Saudi Arabia& UAE: AI Investment Priorities by Value Chain Segment, in % ofRespondents, Aug 2024

•       Saudi Arabia& UAE: Current & Future Gen AI Investment Plans by Business Function,in % of Org., Aug. 2024

•       Saudi Arabia& UAE: Gen AI Investment Allocation, in % of Organizations, August 2024

•       Saudi Arabia& UAE: Most Strategic GenAI Technology Partners by Type, in % ofRespondents, Aug 2024

7.5.3.        Use Cases and Operational Applicationsin the Middle East

•       Middle East:Top AI Applications in Daily Operational Use, in % of Respondents, Oct–Dec 2024

•       MENA:AI-Driven Personalization, Risk Management, and National Investment inFinancial Services, July 2025

•       MENA:AI-Driven Personalization, Risk, Fraud Detection, and Compliance in FinancialServices, July 2025

•       Middle East:GenAI in Fraud Detection, Risk, Customer Engagement, and Financial Automation,July 2025

•       Middle East:GenAI Automation, Service Gains, and Talent Gaps in Financial Sector Strategy,July 2025

•       SaudiArabia: Leading GenAI Use Cases by Application Type, in % of Respondents,Oct-Dec 2024

•       UAE: LeadingGenAI Use Cases by Application Type, in % of Respondents, Oct-Dec 2024

•       Qatar:Leading GenAI Use Cases by Application Type, in % of Respondents, Oct-Dec 2024

7.5.4.        Barriers, Risks, and Governance in theMiddle East

•       Middle East:Barriers to AI Development and Deployment, in % of Respondents, Oct-Dec 2024

•       Middle East:Challenges in Attracting AI Talent by Country, in % of Respondents, Oct-Dec2024

•       Middle East:Linguistic Barriers, Cloud Gaps, Talent Cost Pressures, and RegulatoryChallenges, July 2025

•       Middle East:Budget Overruns, Financial Planning Deficits, and AI Project Termination Risks,July 2025

•       GCC: TopRisks of Generative AI Adoption, in % of Respondents, Aug–Sep 2024

•       Middle East:AI-Related Operational Threat Levels by Country, in % of Respondents, Oct–Dec2024

•       Middle East:AI-Powered Financial Threat Detection, TPRM Pilots, and InfrastructureSecurity, July 2025

•       Middle East:AI Risk Management Measures, in % of Respondents, Oct–Dec 2024

•       Middle East:AI Preparedness Levels by Organizational Areas, in % of Respondents, Oct–Dec2024

•       MENA: AIRegulation in Finance via Ethics Principles, Data Laws, and InnovationSandboxes, July 2025

7.5.4.        Barriers, Risks, and Governance (Cont.)

•       Saudi Arabia& UAE: Data-Related Barriers Slowing AI Adoption in Finance, in % of Org.,August 2024

•       Saudi Arabia& UAE: Data-Related Barriers Slowing AI Adoption in Retail & Wholesale,in % of Org., Aug. 2024

•       Saudi Arabia& UAE: Data-Related Barriers Slowing AI Adoption in Hospitality &Accommodation, in % of Org., August 2024

•       Saudi Arabia& UAE: Data-Related Barriers Slowing AI Adoption in Media, Entertainment& Gaming, in % of Org., August 2024

•       Saudi Arabia& UAE: Data-Related Barriers Slowing AI Adoption in Government, in % ofOrg., August 2024

•       Saudi Arabia& UAE: Barriers to Accelerating GenAI Adoption, in % of Organizations,August 2024

•       Saudi Arabia& UAE: Availability Status of Responsible AI Policies, in % of Respondents,August 2024

•       Saudi Arabia& UAE: Awareness of Key Government-Led AI Initiatives, in % of Respondents,Aug 2024 

•       SaudiArabia: GenAI Risks in Data, Labor, Society, Sovereignty, and AI Integrity,July 2025

8.             Africa B2C E-Commerce, Payments,and AI Overview      

8.1.          Africa Key Takeaways                                                                                                                                                        

8.2.          Africa Management Summary

8.3.          Africa B2C E-Commerce

8.3.1.      Structural Foundations of Digital Commerce

•       Africa: B2CE-Commerce Penetration, Growth Dynamics vs. Physical Retail, and StructuralEnablers, January 2026

•       Africa:Demographic Momentum, Mobile-First Adoption, and Market Scale as Core OpportunityDrivers, January 2026

•       Africa:Shifts in Industry Structure Driven by Cost Advantage, Agility, andCustomer-Centric Design, January 2026

•       Africa: Roleof Platforms, Ecosystems, and Governance in Scaling Digital Commerce andPayments, January 2026

8.3.2.      Digital & Mobile Infrastructure Readiness

•       Africa:Increase in Mobile Internet Subscribers by Country, in Million Users, 2025 -2030f

•       Sub-SaharanAfrica: Mobile Internet Connectivity Structure by Region, in % of Population,2024

•       Sub-SaharanAfrica: Smartphone Adoption, in % of Total Mobile Connections, 2024 & 2030f

•       Sub-SaharanAfrica: Mobile Adoption by Technology, in % of Total Mobile Connections, 2030f

8.3.3.      Market Size, Structure & Categories

•       Africa:E-Commerce Market Size Growth, in USD billions, and Compound Annual GrowthRate, 2024 & 2033f

•       Africa:E-Commerce Business Model Structure, B2C Dominance, and Supporting Roles of B2Band C2C, January 2026

•       Africa:E-Commerce Service Type Distribution, Financial Services and E-TailingDominance, January 2026

•       Africa:E-Commerce Product Category Distribution, Apparel and Electronics LeadingOnline Sales, January 2026

8.3.4.      Market Concentration & Payment Mix

•       Africa:Country-Level E-Commerce Market Share Concentration and Regional Fragmentation,January 2026

•       Africa: KeyDrivers and Constraints of the E-Commerce Market, January 2026

•       Africa:E-Commerce Payment Method Mix, Digital Adoption Drivers, and ContinuedRelevance of Cash-On-Delivery Use, January 2026

8.3.5.        South Africa Market & Operations

•       SouthAfrica: B2C E-Commerce Revenue Growth, in ZAR millions, and Compound AnnualGrowth Rate,  2020 - 2025  

•       SouthAfrica: B2C E-Commerce Year-on-Year Revenue Growth Rates, in %, 2020 -2025  

•       SouthAfrica: Shift in Online Retail, Growth Divergence From Physical Retail, andUnderlying Market Drivers, January 2026  

•       SouthAfrica: Online Grocery Expansion, Transaction Frequency Effects, andImplications for E-Commerce Scale, January 2026

•       SouthAfrica: Logistics Capability, Consumer Convenience, and Checkout Enablement asDrivers of Scalable E-Commerce, January 2026

•       SouthAfrica: Impact of International Marketplaces, Import-Led Competition, and LocalRetail Resilience, January 2026  

•       SouthAfrica: Transition From Pandemic-Driven Acceleration to Sustained B2CE-Commerce Growth and Behavioral Normalization, January 2026  

8.3.6.      South Africa Retailer Capabilities

•       SouthAfrica: Factors Important to Success of B2C E-Commerce Activities, in % ofRetailers, 2025  

•       SouthAfrica: E-Commerce Capabilities Compared to International Platforms, in % ofRetailers, 2025  

•       SouthAfrica: E-Commerce Site Profitability, in % of Retailers, 2025  

•       SouthAfrica: B2C E-Commerce Industry Growth Prospects Over the Next Five Years, % ofRetailers, 2025  

8.4.           Africa Digital Payments

8.4.1.        Mobile Payments & FrictionlessModels

•       Africa:Structural Transition From Cash-Based Payments to Mobile Transaction Systemsand Adoption Drivers, January 2026

•       Africa:Functional Expansion of Mobile Payments Across Commerce, Business, andGovernment Use Cases, January 2026

•       Africa: Roleof Payment System Architecture, Interoperability Models, and IntegrationPathways in Shaping Mobile Payment Expansion, January 2026

•       Africa:Demographic And Digital Shifts, Fintech-Led Value Chain Change, And PolicyCatalysts Shaping Frictionless Payments, January 2026

•       Africa:Expansion of Real-Time Payment Rails and Embedded Payment Models AcrossCommerce and Platforms, January 2026

•       Africa:Impact of E-Commerce Growth on Payment Integration, Platform Enablement, andConsumer Payment Expectations, January 2026

•       Africa:Execution-Layer Enablers and Constraints Shaping the Practical Scalability ofFrictionless Payments, January 2026

8.4.2.      Regulation & Risk Environment

•       Africa:Policy Frameworks, Regulatory Instruments, and Compliance Requirements ShapingPayments Innovation and Scale, January 2026

•       Africa:Cyber, Operational, Liquidity, and Execution Risks Shaping the Sustainabilityof Payments Growth, January 2026

8.4.3.        Instant Payment Systems Landscape

•       Africa: Roleof Instant Payment Systems in Interoperability and Digital Commerce Enablement,January 2026

•       Africa:Expansion of Domestic and Regional Instant Payment Systems and OngoingInteroperability Gaps, January 2026

•       Africa:Impact of Interoperability Models and Governance Structures on Instant PaymentSystem Inclusivity, January 2026

8.4.4.      Volumes, Values & Adoption

•       Africa:Growth in Instant Payment Volumes and Values Across System Types, January 2026

•       Africa:Instant Payment Transaction Volumes by System Type, in Billions of Transactions,and Average Annual Growth Rate, 2020 – 2024

•       Africa:Instant Payment Transaction Values by System Type, in USD billions, and AverageAnnual Growth Rate, 2020 – 2024

•       Africa:Enabled Payment Use Cases Across Instant Payment System Types, Number ofSystems Supporting Each Use Case, Jan - June 2025

•       Africa:Consumer and Merchant Adoption Patterns and Key Barriers to Instant PaymentUsage, January 2026

8.4.5.         Liquidity & SettlementInfrastructure

•       Africa:Structural Liquidity Constraints, Settlement Risk, and Implications forCross-Border and Digital Payments, January 2026

•       Africa:Impact of Real-Time and Faster Payments on Settlement Speed, LiquidityEfficiency, and Cross-Border Payment Scalability, January 2026

•       Africa: Roleof Treasury Centralisation, Cash Visibility, and Liquidity Optimisation inCorporate Payments Strategies, January 2026

8.4.6.      Cross-Border Integration

•       Sub-SaharanAfrica: Role of Regional Payment Corridors in Facilitating Trade, Remittances,and Cross-Border Financial Flows, January 2026

•       Sub-SaharanAfrica: Key Constraints Affecting Cross-Border Payments and Intra-AfricanFinancial Flows, January 2026

•       Sub-SaharanAfrica: Role of Regional and Pan-African Payment Systems in ImprovingSettlement Efficiency and Financial Integration, January 2026

8.4.7.        South Africa Merchant Payments

•       SouthAfrica: Availability of Selected Payment Methods Among Online Retailers, in %of Respondents, 2025  

•       SouthAfrica: Satisfaction Levels With Payment Gateways Among Online Retailers, in %of Respondents, 2025  

•       SouthAfrica: Payment Gateway Selection Criteria Rated “Very Important”, in % ofRespondents, 2025  

•       SouthAfrica: Leading Cart Abandonment Drivers Reported by Online Retailers, in % ofRespondents, 2025  

8.4.8.        South Africa Consumer Payments &Innovation

•       SouthAfrica: Likelihood of Trying a New Payment Method in the Next 12 Months, % ofOnline Shoppers, 2025  

•       SouthAfrica: Top Payment Methods Desired in the Next 12 Months, in % of Respondents,2025  

•       SouthAfrica: Use of Payment Passkeys and Biometric Authentication Methods, in % ofRespondents, 2025  

•       SouthAfrica: Key Challenges Anticipated in Implementing Payment Passkeys, in % ofRespondents, 2025  

8.4.9.        South Africa Local Shopping Incentives

•       SouthAfrica: Top Incentives to Shop Locally, % of Consumers Aged 18-24, 2025

•       SouthAfrica: Top Incentives to Shop Locally, % of Consumers Aged 25-34, 2025

•       SouthAfrica: Top Incentives to Shop Locally, % of Consumers Aged 35-44, 2025

•       SouthAfrica: Top Incentives to Shop Locally, % of Consumers Aged 45-54, 2025

•       SouthAfrica: Top Incentives to Shop Locally, % of Consumers Aged 55+, 2025

•       SouthAfrica: Incentives Encouraging Local Online Shopping, in % of Respondents, byLower-Income Consumers, 2025

•       SouthAfrica: Incentives Encouraging Local Online Shopping, in % of Respondents, byLower-Middle-Income Consumers, 2025

•       SouthAfrica: Incentives Encouraging Local Online Shopping, in % of Respondents, byMiddle-Income Consumers, 2025

•       SouthAfrica: Incentives Encouraging Local Online Shopping, in % of Respondents, byUpper-Middle-Income Consumers, 2025

•       SouthAfrica: Incentives Encouraging Local Online Shopping, in % of Respondents, byUpper income Consumers, 2025

•       SouthAfrica: Incentives Encouraging Local Online Shopping, in % of Respondents, byHigh income Consumers, 2025

8.5.            Africa AI & Automation

8.5.1.         AI Adoption Landscape & RegionalPatterns

8.5.1.1.      Regional

•        Africa: AI Readiness Rankings AcrossCountries, by Oxford Insights & IMF Indices, 2023 & 2024 (1/2)

•        Africa: AI Readiness Rankings AcrossCountries, by Oxford Insights & IMF Indices, 2023 & 2024 (2/2)

•        Africa: Weekly Use of AI Tools Among YoungPopulation, in % of Respondents, August 2025

•        Africa: Allocation of AI Use Cases by Sector,in % of Respondents, 2024

•        Africa: Allocation of AI Use Cases by Type ofAI, in % of Respondents, 2024

•        Africa: Allocation of AI Use Cases by Type ofSolution, in % of Respondents, 2024

•        Africa: Allocation of AI Use Cases byOrganizations, in % of Respondents, 2024

•        Africa: Allocation of AI Use Cases byOwnership, in % of Respondents, 2024

•        West Africa: Generative AI’s Impact onCompanies, in % of CEOs, Oct - Nov 2023

•        West Africa: Generative AI’s Impact onWorkforce Productivity, in % of CEOs, September 2024

•        Southern Africa: Generative AI’s Impact onWorkforce Productivity, in % of CEOs, September 2024

•        East Africa: Generative AI’s Impact onWorkforce Productivity, in % of CEOs, September 2024

8.5.1.2.    Country Spotlights

•        Egypt: AI Awareness Among the General Public,in % of Respondents, April 2024

•        Egypt: AI Awareness Among Genders and AgeGroups, in % of Respondents, April 2024

•        Egypt: AI Awareness Among Income Categories,in % of Respondents, April 2024

•        Egypt: AI Understanding Among the GeneralPublic, in % of Respondents, April 2024

•        Egypt: AI Understanding Among Genders and AgeGroups, in % of Respondents, April 2024

•        Egypt: AI Understanding Among IncomeCategories, in % of Respondents, April 2024

•        Egypt: Awareness of AI-Powered Products &Services Among the General Public, in % of Resp., April 2024

•        Egypt: Awareness of AI-Powered Products &Services Among Genders and Age Groups, in % of Resp., April 2024

•        Egypt: Awareness of AI-Powered Products &Services Among Income Categories, in % of Resp., April 2024

•        Nigeria: Usage of Generative AI, in % ofRespondents, August 2025

•        Nigeria: Adoption of AI, in % of Respondents,Nov 2024 - Jan 2025

•        South Africa: Adoption of AI, in % ofRespondents, Nov 2024 - Jan 2025

•        Kenya: AI Familiarity Among the GeneralPublic, in % of Respondents, September 2024

•        Kenya: AI Usage Among the General Public, in %of Respondents, September 2024

•        Kenya: Views on AI Among the General Public,in % of Respondents, September 2024

•        Kenya: Perceived Importance of AI Among theGeneral Public, in % of Respondents, September 2024

•        Kenya: Support for AI Development Among theGeneral Public, in % of Respondents, September 2024

•        Kenya: Confidence in Attitudes Toward AI, in %of Respondents, September 2024

8.5.2.        Seller Segmentation & Barriers

8.5.2.1.    Regional

•        Africa: Data Fragmentation, InfrastructureGaps, and Talent Shortages in AI Adoption, Sep 2025

•        Africa: Barriers to AI Ecosystem Growth,Skills Gaps, and Digital Literacy Deficits, Sep 2025

•        SSA: Barriers to AI Deployment Across DataQuality, Infrastructure, and Technology Affordability, Sep 2025

•        SSA: Human Capital Gaps, Policy Deficits, andCultural Barriers to AI Adoption, Sep 2025

8.5.2.2.    Country Spotlights

•        Nigeria: AI Adoption Barriers andInfrastructure Challenges, Sep 2025

8.5.3.        E-Commerce Seller Operations

8.5.3.1.    Regional

•        Africa: GenAI Applications in Retail ValueChain, E-Commerce Integration, and Market Barriers, Sep 2025

•        Africa: GenAI Potential in Procurement,Production, and Supply Chains of the CPG Sector, Sep 2025

•        Africa: AI-Driven Roles in Agriculture,Cybersecurity, Healthcare, Finance, and Informal Economy, Sep 2025

•        SSA: AI-Driven Efficiency Gains in RevenueGrowth, Supply Chain, and Logistics Operations, Sep 2025

•        West Africa: Expected Impact of Gen AI onBusiness Performance Metrics in Companies, in % of CEOs, Oct - Nov 2023

8.5.3.2.    Country Spotlights

•        Ghana: Generative AI’s Impact on Companies, in% of CEOs, Oct - Nov 2024

8.5.4.     Payments & FinTech Use Cases

8.5.4.1.  Regional

•        Africa: Sectoral Distribution, BankingApplications, and Economic Value Potential of GenAI, Sep 2025

•        Africa: Rising Remittances, PaymentInefficiencies, Stablecoins, and AI-Driven Financial Inclusion, Sep 2025

•        Africa: AI Sectoral Expansion, InvestmentTrends, Infrastructure Gaps, and National Strategies, Sep 2025

•        Africa: AI Applications in Agriculture,Education, Finance, Healthcare, Energy, and Smart Cities, Sep 2025

•        SSA: Fintech Innovation, National AIStrategies, and Global Partnerships in AI Adoption, Sep 2025

8.5.4.2.   Country Spotlights

•        Nigeria: Accelerating AI Adoption inAgriculture, Finance, and Emerging Innovation Ecosystem, Sep 2025

•        Ghana: AI’s Impact on Business Functions, in %of CEOs, Oct - Nov 2024

8.5.5.     Risk Management, Trust & Security

8.5.5.1.  Fraud & Threat Trends

•        Africa: AI-Driven Job Risks, GenderDisparities, and Workforce Inclusion in Outsourcing, Sep 2025

•        West Africa: Gen AI’s Expected Impact onOrganizational Risk Factors, in % of CEOs, Oct - Nov 2023

8.5.5.2.    Detection Tools & Risk Models

•        South Africa: Executive Expectations onGenAI’s Impact on Productivity Growth, in % of Resp., Mar - May 2024

•        South Africa: Enterprise AI-Driven StrategyAdoption for Organizational Reinvention, in % of Resp., Mar - May 2024

8.5.5.3.  Trust & Readiness

•        Africa: Inclusive AI Deployment and WorkforceReadiness, Sep 2025

•        Sub-Saharan Africa: CEOs’ Trust in AIIntegration, in % of Respondents, October - November 2024

•        Egypt: Trust in AI’s Fairness Among theGeneral Public, in % of Respondents, April 2024

•        Egypt: Trust in AI’s Fairness Among Gendersand Age Groups, in % of Respondents, April 2024

•        Egypt: Trust in AI’s Fairness Among IncomeCategories, in % of Respondents, April 2024

•        Egypt: Distrust in Companies Utilizing AISystems Among the General Public, in % of Resp., April 2024

•        Egypt: Distrust in Companies Utilizing AISystems Among Genders and Age Groups, in % of Respondents, April 2024

•        Egypt: Distrust in Companies Utilizing AISystems Among Income Categories, in % of Resp., April 2024

•        Egypt: Trust in AI for Data Protection Amongthe General Public, in % of Respondents, April 2024

•        Egypt: Trust in AI for Data Protection AmongGenders and Age Groups, in % of Respondents, April 2024

•        Egypt: Trust in AI for Data Protection AmongIncome Categories, in % of Respondents, April 2024

•        Egypt: AI-Driven Changes in Daily Life in thePast 3-5 Years on the General Public, in % of Resp., April 2024

•        Egypt: AI-Driven Changes in Daily Life in thePast 3-5 Years on Genders and Age Groups, in % of Resp., April 2024

•        Egypt: AI-Driven Changes in Daily Life in thePast 3-5 Years on Income Categories, in % of Resp., April 2024

•        Egypt: Expected AI-Driven Changes in DailyLife in the Next 3-5 Years on the General Public, in % of Resp., April 2024

•        Egypt: Expected AI-Driven Changes in DailyLife in the Next 3-5 Years on Genders and Age Groups, in % of Resp., April 2024

•        Egypt: Expected AI-Driven Changes in DailyLife in the Next 3-5 Years on Income Categories, in % of Resp., April 2024

8.5.5.3.  Trust & Readiness (Cont.)

•        Egypt: AI’s Perceived Potential in ReshapingJobs, in % of Respondents, April 2024

•        Egypt: AI’s Perceived Potential in ReplacingJobs, in % of Respondents, April 2024

•        Nigeria: Trust and Acceptance of AI Systems,in % of Respondents, Nov 2024 - Jan 2025

•        Nigeria: Regular Use and Trust of AI at Work,in % of Respondents, Nov 2024 - Jan 2025

•        Nigeria: Views of AI Benefits Over Risks, in %of Respondents, Nov 2024 - Jan 2025

•        South Africa: Trust and Acceptance of AISystems, in % of Respondents, Nov 2024 - Jan 2025

•        South Africa: Regular Use and Trust of AI atWork, in % of Respondents, Nov 2024 - Jan 2025

•        South Africa: Views of AI Benefits Over Risks,in % of Respondents, Nov 2024 - Jan 2025

8.5.5.4.    Regulation & Compliance

•        Africa: Ethical AI, Governance Frameworks,Regional Disparities, and Community Involvement, Sep 2025

•        Africa: Regulatory, Ethical, and GovernanceChallenges for Inclusive AI Adoption, Sep 2025

•        Nigeria: Ethical, Linguistic, Regulatory, andData Readiness Challenges in AI Adoption, Sep 2025

•        Nigeria: Fragmented AI Regulations and DraftStrategy Status, Sep 2025

•        Nigeria: Views on the Need for AI Regulation,in % of Respondents, Nov 2024 - Jan 2025

•        Nigeria: Adequacy of AI Regulation and Lawsfor Safe Use, in % of Respondents, Nov 2024 - Jan 2025

•        South Africa: Views on the Need for AIRegulation, in % of Respondents, Nov 2024 - Jan 2025

•        South Africa: Adequacy of AI Regulation andLaws for Safe Use, in % of Respondents, Nov 2024 - Jan 2025

8.5.6.      Competitive Landscape & Strategic AI Movement

8.5.6.1.   Market Scale & Activity

•        Africa: Market Value of AI, in USD billions,2025e & 2030f

•        Africa: Growth of AI Use Cases, Data ScarcityChallenges, and Unequal Infrastructure Investments, Sep 2025

•        Africa: AI Market Growth, InvestmentCommitments, Readiness Gaps, and National Strategies, Sep 2025

•        Africa: Demographics, Governance Progress, andSectoral AI Applications in Key Industries, Sep 2025

8.5.6.2.   Strategic Moves by Key Players

•        Africa: GenAI Deployment in Insurance UseCases and Regional Expansion Trends, Sep 2025

•        Africa: GenAI Applications inTelecommunications, Economic Potential, and Strategic Use Cases, Sep 2025

•        Africa: GenAI Applications in Public Services,Healthcare, and Governance, Sep 2025

•        Africa: MCP Hackathon 2025, Regional Scope,Sectoral Focus, and Stakeholder Engagement, Sep 2025

•        South Africa: Role of Gen AI in DrivingBusiness Transformation by Strategic Levers, in % of Executives, Mar-May 2024

•        South Africa: Executive Views on TrainingNeeds for Generative AI, in % of Respondents, 2025

8.5.7.      AI Governance, Regulation & Innovation Enablers

8.5.7.1.    Public & Private Sector AI Initiatives

•        Africa: Policy Commitments, TalentDevelopment, and Infrastructure Investments in AI, Sep 2025

•        Africa: Digital Infrastructure, Data CenterExpansion, and Governance Models for AI Deployment, Sep 2025

•        Africa: Public-Private AI Initiatives,Governance Frameworks, and Coordination Challenges, Sep 2025

•        Africa: Youth Demographics, Entrepreneurship,and National AI Readiness Initiatives, Sep 2025

•        Africa: AI Talent Growth, Skills Gaps, andWorkforce Literacy Needs, Sep 2025

•        Africa: National AI Literacy Commitments,Curriculum Reforms, and STEM Workforce Challenges, Sep 2025

•        Africa: AI Accelerators, Research Capacity,Infrastructure Priorities, and Localized Data Needs, Sep 2025

•        Africa: AI Infrastructure Investment Trendsand Strategic Leverage, Sep 2025

•       South Africa: AI Ethics Blueprint, Data Privacy, Structural Barriers, and TransparencyMandates, Sep 2025

8.5.7.2.   Regional AI Innovation Frameworks

•        Africa: National AI Strategies, GovernanceGaps, and Regional Planning, Sep 2025

•        Africa: Status of National AI StrategyDevelopment & Governance Progress Across Key Economies, Sep 2025

•        Africa: AI Summit Commitments, Talent Gaps,Governance Needs, and Infrastructure Investments, Sep 2025

•        SSA: Country-Specific Progress in National AIStrategies and Ecosystem Development, Sep 2025 (1/2)

•        SSA: Country-Specific Progress in National AIStrategies and Ecosystem Development, Sep 2025 (2/2)

•        SSA: Embedding Ethical and CulturalFoundations in AI Development, Sep 2025

•        SSA: AI Ethics on Cultural Preservation, DataSovereignty, Gender Balance, and Rural Inclusion, Sep 2025

Companies Mentioned: Alibaba, AliExpress, 1688, Tmall,Taobao, JD.com, Joybuy, Global Sources, Made-in-China.com,DHGate, China.cn, HKTDC, IndiaMART, TradeIndia, Udaan,Alibaba India, MontaRO, ASKUL, CADDi, Alipay /Alipay+, WeChat Pay, Tencent, Visa, Mastercard, FedEx,eBay, Tradewheel, Amazon, Alibaba, AliExpress, AmazonBusiness, eWorldTrade, Global Sources, EC21, ECVV,ManoMano, OTTO Group, eBay, Zalando, Bol.com,Vinted, Visa, Mastercard, American Express, PayPal,Klarna, Adyen, Stripe, Worldline, Revolut, Wise,PayU, Checkout.com, SumUp, BLIK, iDEAL, Satispay,Swish, Vipps, LVMH, Google, Apple, Microsoft,OpenAI, SAP, IBM, Amazon, Nice One, Noon,Temu, AliExpress, Lulu Shopping, Flipkart, SplashFashions, Rami-Levy, Emirates NBD, Careem Pay, Aramex,Etisalat, IBM, Microsoft, Google, NVIDIA, Pix,MercadoLibre, Amazon, Shopee, SHEIN, Temu, TikTokShop, Rappi, Magazine Luiza, Americanas, WesternUnion, MoneyGram, Ria, EBANX, dLocal, Spotify,Uber, Notion, Citizens Bank, Mastercard, Stripe,Perplexity, Meta, Microsoft, Amazon, Google,OpenAI, Walmart, Shein, PayPal, Apple Pay, Venmo,Cash App, Amazon Business, Alibaba, Global Sources,Thomasnet, eWorldTrade, Full Leaf Tea Company, Clearco,Cavela, Tala, Jumo, Kudi.ai, Absa Group, Flutterwave,EcoCash, M-Pesa, TradeDepot, Zendawa, FarmAdvice,Crop2Cash, Logidoo, Kitovu, Viamo, DigitalGreen

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