North America Online Payment Methods: Full Year 2016 code:1310

OVERVIEW
TABLE OF CONTENTS
COMPANIES MENTIONED
Countries Covered: Canada, USA
Pages: 77
Publication Date: 16/03/2017
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Questions Covered in the report:
  • What are the top payment methods used by online shoppers in Canada and the USA?
  • Which credit card brands are most preferred by digital buyers in North America?
  • How does North America rank among other regions in mobile wallet usage?
  • What are the main drivers of mobile payment adoption for consumers in Canada?
  • Who is winning the battle of the mobile “Pays” in the USA?

Key Findings:

Card networks are the preferred providers of mobile payment solutions in the USA and Canada

According to this report from yStats.com, credit card networks, such as Visa, MasterCard and American Express dominate E-Commerce payments in the USA and Canada. Surveys cited in the report reveal that credit card is not only the most used, but also the most trusted method for making online payments. In Canada, credit cards contribute a major double-digit share to E-Commerce transaction value, by far outpacing online debits and E-Wallets. On the regional level, over two-thirds of online consumers prefer credit cards to other payment methods when buying digitally.

Another major finding of yStats.com’s publication concerns the growth of mobile payments across the North America region. Although only a small one-digit share of retail payments in the USA and Canada is done via mobile devices, consumers have indicated that they expect to pay for a larger portion of their purchases through mobile in the near future. Mobile wallets by major card networks are projected to gain the most and nearly equal PayPal in frequency of making mobile payments in 2020. Nevertheless, for mobile payment to live up to its potential, retailers and payment providers need to convince consumers of the safety of this payment method. yStats.com cites reports showing that around a quarter of U.S. consumers are comfortable with paying via mobile in-store and more than 50% of Internet users in Canada would be more likely to pay via mobile if they knew it was secure.

Payment security is a major consideration not only for mobile, but also for other digital payment channels. According to a recent U.S. household survey cited by yStats.com, nearly one-half of respondents were wary of credit card or banking fraud when transacting online. With online payment fraud on the rise worldwide, merchants and payment companies are creating innovative payer authentication solutions, of which fingerprint ID has found the widest acceptance among U.S. online shoppers.

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1. Management Summary

2. Global Developments

  • Online and Mobile Payment Trends, H2 2016
  • Breakdown of E-Commerce Sales by Payment Methods, in %, 2015 & 2020f
  • Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2015Payment Methods Used in Online Shopping, by Regions, in % of Online Shoppers, October 2015
  • Top 3 Payment Methods Preferred in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, August 2016
  • Top 3 Considerations When Choosing a Payment Method in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, August 2016
  • Reasons To Choose the Preferred Payment Method in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, 2016
  • Value of Online Payment Fraud, in USD billion, 2015 & 2020f
  • Breakdown of Online Payment Fraud by Segments, in % and in USD billion, 2020f
  • Security Authentication Features That Online Shoppers in the USA and the UK Would Consider Setting Up for Online Purchases in the Next 12 Months, in %, November 2016
  • Breakdown of the Number of Online Payment Options Offered, in % of Online Merchants, January 2016
  • Top 10 Merchant Acquirers, by Volume, in USD billion, 2015
  • Mobile Payments Share of Total Consumer Card Payments, in %, 2016e & 2021f
  • Breakdown of Mobile Payments by Usage Case, by Europe and North America, 2016e
  • Mobile Proximity Payment Transaction Value, in USD billion, 2014 & 2019f
  • Number of Proximity Mobile Payment Users, in millions, 2014 – 2019f
  • Mobile P2P Money Transfer Transaction Value, in USD billion, 2014 & 2019f
  • Number of Mobile P2P Money Transfer Users, in millions, 2014 – 2019f
  • Mobile and Wearable Contactless Payments, in USD billion, 2015 & 2018f
  • Mobile Payment Usage In-Store and Online, in % of Respondents, by Generation, 2015
  • Perception of Security of Mobile Payments, in % of Respondents, by Generations, 2015
  • Share of Internet Users Who Look Forward to Being Able to Pay for More Transactions from Mobile Device, in %, by Asia-Pacific, Europe, Latin America, the USA, and Global Average, August 2016
  • Contactless Payment User Penetration, in % of Banked Population, July 2016
  • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, by Selected Regions, August 2016
  • Products and Services Paid for via Mobile Wallet, in % of Mobile Shoppers Who Paid with Mobile Wallet, August 2016
  • Share of Mobile Shoppers Paying with Mobile Wallets, by Selected Countries, in %, August 2016
  • Probability of Using Mobile Wallets, in % of Smartphone Owners, by Selected Countries, July 2016

3. North America

3.1. Regional

  • Payment Methods Preferred in Online Shopping, in % of Online Shoppers, October 2015
  • Breakdown of All Payment Transactions by Payment Methods, incl. “Mobile Devices”, in %, by Country, 2015
  • Digital Payment Methods Used at Least Weekly, by Current Use and Future Use, in % of Consumers, July 2016
  • Mobile Payment Platforms Used, in % of Respondents, by Country, 2015

3.2 USA

  • Online Payment Trends and News about Players, H1 2016
  • Online and Mobile Payment Trends and News about Players, H2 2016
  • General Payment Methods Used, incl. Online and Mobile Methods, in % of Internet Users, March 2016
  • Online Retail Payment Value, in USD billion, 2014 & 2015
  • Top 3 Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2015 & 2016
  • Payment Methods Perceived as Safest for In-Store and Online Purchases, in % of Consumers, 2016
  • Payment Methods Most Trusted in Online Shopping, in % of Online Shoppers, November 2016
  • Major Concerns Related to Online Privacy and Security Risks, incl. Payment-Related, in % of Households with Internet Users, July 2015
  • Mobile Payments, by Mobile App/Browser and Mobile Proximity Payments, in USD billion, 2013 – 2020f
  • Proximity Mobile Payment Transaction Value, in USD billion, and Breakdown by Transaction Value, in %, 2015 – 2020f
  • Breakdown of Proximity Mobile Payment Users by Age Group, in %, 2016
  • Mobile Payment User Penetration, in % of Mobile Phone Users and Smartphone Users, 2011 – 2015
  • Mobile Payment User Penetration, in % of Mobile Phone Users, by Age Group, 2015
  • Mobile Payment Uses, in % of Mobile Payment Users, 2015
  • Reasons for Not Using Mobile Payments, in % of Mobile Phone Users Who Did Not Use Mobile Payments, 2015
  • Perception of Security of Mobile Payments, in % of Mobile Phone Users, 2013 – 2015
  • Attitudes Toward Mobile Payments, in % of Consumers, by Generation, 2015
  • Factors that Make Consumers Hesitant to Use Mobile Payment Services, in % of Internet Users, February 2016
  • Breakdown of Attitude to Using Mobile Device to Pay for Transactions at a Store Checkout Counter, in % of Consumers, October 2016
  • Digital Wallets Used, in % of Internet Users, August 2016
  • Volume of In-Store Payments with Android Pay, Apple Pay and Samsung Pay in the USA, in USD billion, 2016e
  • Number of In-Store Monthly Users of Android Pay, Apple Pay and Samsung Pay in the USA, in millions, 2016e
  • Selected Data Related to Usage of Android Pay, Apple Pay and Samsung Pay in the USA, incl. Awareness, Usage for Purchase, Frequency of Usage, Average Number of Cards Loaded, and Satisfaction Rating, June 2016

3.3. Canada

  • Breakdown of E-Commerce Transaction Value by Payment Method, in %, 2015
  • Breakdown of Frequency of Using Mobile Phone as a Payment Device, in % of Consumers, 2014 – 2016
  • Companies Most Trusted with Providing a Mobile Payment Service, in % of Consumers, July 2016
  • Circumstances That Would Make Internet Users in Canada More Likely to Use a Mobile Wallet, in % of Internet Users, April 2016
  • Share of Smartphone Users Who Expect to Make More Mobile Payments in the Next Year, by Gender, Generation and Total, in %, 2015 & 2016
  • Mobile Payment Apps Used, in % of Mobile Payments Users, by Gender, Generation and Total, April 2016
Read More
  • Apple Inc
  • Google Inc
  • MasterCard Inc.
  • Paypal Inc
  • Samsung Pay Inc
  • Visa Inc.
  • Wal-Mart Stores Inc.
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