North America Online Payment Methods 2019 code:1417

North America Online Payment Methods 2019
OVERVIEW
TABLE OF CONTENTS
COMPANIES MENTIONED
Countries Covered: Canada, USA
Pages: 69
Publication Date: 27/02/2019
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Questions Covered in the report:
  • What are the top payment methods used by online shoppers in Canada and the USA?
  • Who is winning the battle of mobile wallets in the USA?
  • What are the main drivers and barriers of mobile payment adoption for consumers in the region?
  • What are the attitudes towards security of online and mobile payments in Canada and the USA?
  • How does the usage of new payment technologies vary in the USA and Canada?

Key Findings

Plastic remains ahead in North American E-Commerce payments

North American Online Shoppers Choose to Pay by Card

Credit and debit cards were the leading payment methods in North American E-Commerce in 2018, according to surveys cited in the yStats.com report. In the U.S., more than one-half of all online purchases were paid using plastic, and in Canada, the majority of shoppers believed credit cards to be the safest payment means for E-Commerce. Furthermore, digital buyers in these countries value the comfort of making payments by card details saved with their favorite online merchants and prefer not to enter their payment details on unknown websites.

Mobile Payment Usage Rises, but Security Concerns Remain

The findings in the yStats.com report also point to growth expectation in mobile payments, both in-store and remotely. In the U.S., a double-digit share of consumers believed that mobile payments were faster and more efficient than other payment methods. On the other hand, the concern over the security of paying with a mobile device still prevails and is cited as the primary reason for not using mobile payment apps. Fear of fraud also hinders other innovative payment means from catching on. For example, in Canada, the share of respondents who would not use smart speakers for payment due to security concerns was nearly twice as high as those who find it easier to pay in another way.

Mobile Wallet Competition Intensifies

Nevertheless, the rates of mobile payment adoption are on the rise across North America and competition is heating up. PayPal and Apple Pay were the top providers used to make payments via mobile in a store, as of 2018. Starbucks made another strong case, leading among the payment apps used to pre-order coffee or food. According to one projection cited in the yStats.com report, Starbucks will have more users than Apple Pay by 2022.

 

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1. Management Summary

2. Global Developments

  • Payment Methods Accepted in Online Stores, in % of Online Stores, February 2018
  • Reasons For Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, Q1 2017 & Q1 2018
  • Breakdown of Card Payments by E-Commerce and POS Payments, in %, 2016 & 2022f
  • Online Payment Fraud Losses, in USD billion, 2018e & 2023f
  • Share of Respondents Who Would be Willing to Use Fingerprint or Other Biometric to Secure Their Payment Details, in %, 2018
  • Mobile Payment User Penetration, by Region, in % of Internet Users, Q4 2017
  • Proximity Mobile Payment User Penetration, by Region, in % of Smartphone Users, 2017-2022f
  • Top 10 Countries by Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2019f
  • Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Region, Q1 2017 & Q1 2018
  • Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Selected Countries, Q1 2018
  • Mobile Wallet User Penetration, in % of Respondents, by China, Germany, India, Taiwan, the USA and the UK, 2018
  • Number of Contactless Payment Users of Apple Pay, Samsung Pay, Google Pay and Other OEM Pay, in millions, 2018e & 2020f
  • Retail Spending at Frictionless Payment Stores, in USD million, 2018e & 2023f
  • IoT Payments, in USD billion, 2018e & 2023f
  • IoT Payments, in USD billion, by Connected Car and Connected Home Device Payments, 2021f

3. North America

3.1. Regional

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, by the USA and Canada, June 2018
  • Proximity Mobile Payment User Penetration, in % of Smartphone Users, in %, 2017 – 2022

3.2. USA

  • Online and Mobile Payment Trends, February 2019
  • Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
  • Average E-Commerce Order Value, by Payment Methods, in USD, November 2017
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2018
  • Attitudes to Security of Online Shopping, incl. Payment-Related, in % of Online Shoppers, April 2018
  • Payment Methods Used to Check Out Online, in % of Online Shoppers, 2017
  • Share of Online Shoppers Who Saved Their Card Information Online, by Credit Card, Debit Card and Both, in %, September 2018
  • Breakdown of Primary Factors That Would Prevent Internet Users From Using a Mobile Payment App, in %, March 2018
  • Share of Consumers Who Are Worried About Their Personal Information When Using a Mobile Payment App, in %, 2015 – 2018
  • Attitudes to Mobile Payments, in % of Consumers, by Generation, 2018
  • The Perception of Mobile Device as One’s Most Important Shopping Tool and Expectation to Pay for Transactions from Mobile Device, in % of Consumers, 2017 & 2018
  • Breakdown of Frequency of Making Payments via Mobile Device, in % of Mobile Payment Users, 2017 & 2018
  • Number of Proximity Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2018- 2022f
  • Mobile Payment Apps Used for Making Payments In-Store, in % of In-Store Mobile Payment Users, February 2018
  • Mobile Payment Apps Used for Preordering Food or Coffee, in % of Users, February 2018
  • Number of Proximity Mobile Payment Users, by Selected Platforms, in millions, 2017 – 2022f
  • Mobile Payment User Penetration, by Selected Platforms, in % of Proximity Payment Users,
  • 2017 – 2022f
  • Extend to Which Smartphone Users Eligible to Use Apple Pay, Android Pay and Samsung Pay Users Agree that Mobile Wallets Could Replace Physical Wallets, in %, February 2018
  • P2P Mobile Payment Transaction Value, in USD billion, and Year-on-Year Change, in %, 2017 – 2022f
  • Mobile Payment Apps Used P2P Transactions, in % of Mobile Payment Users for P2P Transactions, February 2018
  • Mobile P2P Payment Users, by Selected Platforms, in millions, 2017 – 2022f
  • Share of Credit/Debit Card Owners Who Are Interested in Using Biometrics to Verify Identity or to Make Payments, in %, September 2017
  • Share of Adults Who Have Made a Biometric Payment, in %, by Gender and Total, March 2018
  • Share of Adults Who Believe that Biometric Payment Will Become More Commonplace in the Next 2-5 Years, in %, March 2018
  • Share of Consumers Who Would Sign Up to Try a Free Online Bank Account from Amazon that Offered a 2% Cash Bank on all Amazon.com Purchases, in %, by Amazon Prime, Amazon Customers Without Prime, and Not Amazon Customers, 2018

3.3. Canada

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2018
  • Breakdown of Payment Methods Perceived as the Safest for Online Purchases, in % of Consumers, 2016-2018
  • Actions Related to General, Online and Mobile Payments Taken in The Last Year, in % of Respondents, 2018
  • Attitudes to Security of Online Shopping, incl. Payment-Related, in % of Online Shoppers, April 2018
  • Likelihood of Loading a Credit Card and Debit Card Into a Mobile Phone or Wallet, in % of Consumers, 2018
  • Share of Consumers Who Are Familiar With Using Merchant Apps to Pay for Goods and Services, in %, 2017-2018
  • New Forms of Payment Used Regularly, in % of Credit/Debit Card Owners, February 2018
  • Share of Internet Users Who Are Somewhat / Very Comfortable Using and Who Made a Purchase Using a Mobile Payment / Digital Wallet Service, in %, 2016-2018
  • Breakdown of The Likelihood of Using a Connected Payment Device, in % of Consumers, 2018
  • Reasons for Not Using a Smart Speaker to Make Purchases or Payments, in % of Consumers, 2018

 

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  • Alipay.com Co. Ltd.
  • Amazon Payments Inc
  • American Express International Inc
  • Apple Inc
  • Google LLC
  • MasterCard Inc.
  • Paypal Inc
  • Paysafe Group Ltd
  • Samsung Co. Ltd.
  • Square Inc
  • Starbucks Corporation
  • Tencent Holdings Ltd
  • Venmo LLC
  • Visa Inc.
  • Zelle LLP
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