Latin America Online Payment Methods 2019 code:1415

Latin America Online Payment Methods 2019
OVERVIEW
TABLE OF CONTENTS
COMPANIES MENTIONED
Countries Covered: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Peru, Venezuela
Pages: 93
Publication Date: 15/02/2019
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Questions Covered in the report:
  • What are the key trends and developments in online payments worldwide and in Latin America?
  • How do online payment method preferences vary between Argentina, Brazil, Chile, Colombia, and Mexico?
  • How important is payment security to digital consumers across the region?
  • What is the current state and the prospects of mobile payments in Latin America?
  • How many consumers in Latin America use mobile wallets to pay in-store?

Key findings:

Plastic reigns in the Latin American E-Commerce payments market

Payment by card is the top choice of Latin America’s online shoppers

More than one-half of online shoppers in Latin America prefer to pay by credit, debit or a prepaid card, according to a recent survey cited in the yStats.com report. Cash on delivery (COD) is another popular payment method, especially among consumers who do not have a bank account. Furthermore, as an alternative to card and COD payments, a double-digit share of shoppers in Mexico, Argentina, and Colombia paid for their Internet purchases in brick-and-mortar locations, such as convenience stores, supermarkets or pharmacies, as of 2018.

Consumers’ interest in mobile payments is rising

An emerging payment trend in Latin America is the use of mobile payment methods to settle transactions online and in-store, yStats.com’s report shows. More than two-thirds of connected consumers surveyed in this region in 2018 said they would likely start to use mobile payments next year, one of the highest rates worldwide. One in ten smartphone users in this region is expected to make mobile payments in brick-and-mortar stores this year. The current leaders of the shift to proximity mobile payments in Latin America by sales volume are Argentina and Mexico, while the share of potential users was the highest in Dominican Republic and Peru. With consumers’ interest heating up, a growing number of mobile payment solutions become available on the market, including Apple Pay, Google Pay, Samsung Pay and BBVA Wallet, among others.

Brazilians favor E-Commerce payment in installments

In the region’s largest E-Commerce market, Brazil, a specific form of credit card payments dominates online payments, namely, payment in two or more credit card installments. A local bank payment method, Boleto Bancario, comes in close second, with a perspective of overtaking card payments in installments. According to a survey cited in the yStats.com study, a double-digit share of shoppers report having received a discount from an online merchant when they chose to pay with Boleto Bancario. E-Commerce card payment statistics also show that the share of installments declined between 2017 and 2018.

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1. Management Summary

2. Global Developments

  • Payment Methods Accepted in Online Stores, in % of Online Stores, February 2018
  • Reasons For Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, Q1 2017 & Q1 2018
  • Breakdown of Card Payments by E-Commerce and POS Payments, in %, 2016 & 2022f
  • Online Payment Fraud Losses, in USD billion, 2018e & 2023f
  • Share of Respondents Who Would be Willing to Use Fingerprint or Other Biometric to Secure Their Payment Details, in %, 2018
  • Mobile Payment User Penetration, by Region, in % of Internet Users, Q4 2017
  • Proximity Mobile Payment User Penetration, by Region, in % of Smartphone Users, 2017-2022f
  • Top 10 Countries by Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2019f
  • Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Region, Q1 2017 & Q1 2018
  • Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Selected Countries, Q1 2018
  • Mobile Wallet User Penetration, in % of Respondents, by China, Germany, India, Taiwan, the USA and the UK, 2018
  • Number of Contactless Payment Users of Apple Pay, Samsung Pay, Google Pay and Other OEM Pay, in millions, 2018e & 2020f
  • Retail Spending at Frictionless Payment Stores, in USD million, 2018e & 2023f
  • IoT Payments, in USD billion, 2018e & 2023f
  • IoT Payments, in USD billion, by Connected Car and Connected Home Device Payments, 2021f

3. Latin America

3.1. Regional

  • Online and Mobile Payment Trends and News about Players, February 2019
  • Breakdown of Online Purchases in the Past Month by Payment Method Used, in % of Online Shoppers with a Bank Account, by Selected Countries, 2018
  • Top 5 Payment Methods Used in Cross-Border E-Commerce, in % of Cross-Border Online Shoppers, by Argentina, Brazil, Chile, Mexico and Peru, May 2018
  • Share of Online Shoppers Who Believe That Secure Way to Pay is a Driver for Cross-Border Online Shopping, in %, by Brazil, Chile, Mexico and Peru, May 2018
  • Mobile Money Transaction Value, in USD billion, and Breakdown by Transaction Type, in %, Compared to Global, 2017
  • Penetration of In-Store Mobile Payment App Users, in % of Banked Internet Users, by Selected Countries, 2018
  • Share of Banked Internet Users Who Have Not Used Mobile Payment Apps/ Mobile Wallets In-Store But Intend to Use Them in the Next Year, in %, by Selected Countries, 2018
  • Top Motivations to Start Using Mobile Payments Apps/Wallets In-Store, in % of Banked Internet Users Who Have Not Used and Do Not Intend to Use Mobile Payment Apps In-Store Next Year, by Selected Countries, 2018
  • Perceived Barriers to Paying via a Mobile App In-Store, in % of Banked Internet Users Who Have Not Used Mobile Payment Apps to Pay In-Store, by Selected Countries, 2018
  • Penetration of P2P Mobile Payment Users, in % of Banked Internet Users, by Selected Countries, 2018
  • Awareness of FinTech, by Company Type, in % of Banked Internet Users, by Selected Countries, 2018
  • Proximity Mobile Payment User Penetration, by Brazil, Mexico, Argentina, Other and Latin America Total, in % of Smartphone Users, 2017-2022f
  • Number of FinTech Startups per Segment, by Brazil, Colombia and Mexico, May 2018

3.2. Brazil

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, May 2018
  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Age Group and Gender, May 2018
  • Share of Online Shoppers Who Received a Discount When Paying with a Specific Payment Method, in %, May 2018
  • Breakdown of the Number of Payment Installments Used, in % of Online Shoppers, H1 2017 & H1 2018
  • Share of Top 10 Payment Methods of E-Commerce Orders Placed and Approved, in %, and Approval Rate by Payment Method, in %, H1 2018
  • Breakdown of Payment Methods Used in the Last Online Purchase from an International Site, in % of Cross-Border Online Shoppers, 2013 – 2017
  • Top 10 Factors Considered When Making an Online Purchase Decision, incl. Payment-Related, in % of Online Shoppers, May 2018
  • Breakdown of Payment Methods Used in M-Commerce, in % of Mobile Shoppers, August 2018
  • Most Important Features in a M-Commerce App, incl. Payment-Related, in % of Mobile Shoppers, September 2018
  • Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, Q1 2018
  • Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f

3.3. Argentina

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2017 & 2018
  • Breakdown of E-Commerce Sales by Payment Method, in %, 2016 & 2017
  • Perceived Disadvantages of Online Shopping, in % of Online Shoppers, 2016 & 2017
  • Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f

3.4. Mexico

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, November 2018
  • Payment Methods Offered in E-Commerce, in % of Online Merchants, November 2018
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, by Online Shoppers With and Without a Bank Account, May 2018
  • Breakdown of the Level of Satisfaction With Online Shopping, in % of Online Shoppers, and Problems Encountered Among Those Who Are Insufficiently Satisfied, in %, May 2018
  • Top 3 Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, 2016 & 2018
  • FinTech Payment Methods Used to Make Purchases or Payments Online, in % of Online Shoppers Who Used FinTech Payments, July 2018
  • Number of Authorized Payment Transactions on E-Commerce Websites, in millions, Value, in MXN billion, and Authorization Rate, in % of Transactions and in % of Transaction Value, by Credit Cards and Debit Cards, Q1 2016 – Q3 2018
  • Chargeback Rate, in % of Number of Authorized Payment Transactions on E-Commerce Websites and in % of Their Value, by Credit Cards and Debit Cards, Q1 2016 – Q3 2018
  • Share of Online Shoppers Who Stored Information With an Online Merchant and Type of Information Stored with an Online Merchant, in % of Online Shoppers, 2018
  • Reasons for Not Storing Personal Information With Online Merchants, in % of Online Shoppers Who Do Not Store Personal Information With Online Merchants, 2018
  • Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, Q1 2018
  • Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f

3.5. Colombia

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, by Shoppers With and Without a Bank Account, in % of Online Shoppers, May 2018
  • Payment-Related Aspects Considered When Shopping Online, in % of Online Shoppers, May 2018
  • Breakdown of Card Payment Transactions in E-Commerce, by Credit Card and Debit Card, in %, 2016 & 2017
  • Top Reasons for Not Shopping Online, incl. Delivery-Related, in % of Internet Users Who Do Not Shop Online, 2017

3.6. Chile

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2017 & 2018

3.7. Dominican Republic

  • Breakdown of Online Purchases in the Past Month by Payment Method Used, in % of Online Shoppers with a Bank Account, 2018
  • Domestic E-Commerce Transactions with Payment Cards, incl. Number, in thousands, and Value, in DOP million, by Card Type, 2014 – 2018
  • International E-Commerce Transactions with Payment Cards, incl. Number, in thousands, and Value, in DOP million, by Card Type, 2014 – 2018

3.8. Peru

  • Breakdown of Online Purchases in the Past Month by Payment Method Used, in % of Online Shoppers with a Bank Account, 2018
  • Important Aspects in E-Commerce, in % of Online Shoppers, July 2018

3.9. Venezuela

  • Share of Online Shoppers Paying Online Compared to Cash on Delivery, in %, 2017

3.10. Costa Rica

  • Share of Online Shoppers Paying Online Compared to Cash on Delivery, in %, 2017
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  • Alphabet Inc.
  • Apple Inc
  • MasterCard Inc.
  • Mercadolibre Inc.
  • Oxxo S.A.
  • PagSeguro Digital Ltd.
  • Paypal Inc
  • Samsung Co. Ltd.
  • Visa Inc.
Read More

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