1. Management Summary

2. Global Development

• COVID-19 Impact on POS Payment, August 2020
• Omnichannel Payment Trends, August 2020
• mPOS Payment Trends, August 2020
• Total Retail Sales Value Loss Worldwide, by Region incl. North America, in USD billion, 2020f Compared to 2019
• Total Retail Sales, in USD billion, and Breakdown by E-Commerce and Non-E-Commerce, in %, 2019 & 2020f
• Changes in Consumer Payment Behaviors Due to COVID-19, in % of Adults, June 2020
• Share of Consumers in Selected Countries Who Decreased Their Use of Cash for In-Person Payments During COVID-19, in %, by Selected Countries, June 2020
• Change in Usage of Selected Omnichannel and Contactless Shopping Methods Compared to Before COVID-19, in % of Consumers, July 2020
• Contactless Payment Limit Increase Due to COVID-19, by Selected Countries, May 2020
• Average Transaction Value of Contactless Payments at POS, in USD, 2019 & 2024f
• Changes in Use of Payment Methods by Consumers in Selected Countries During COVID-19, incl. Share of Consumers Who Increased and Who Decreased Their Use, in %, and Net Change, May 2020
• Proximity Mobile Payment User Penetration, in % of Smartphone Users, by Selected Countries, 2019e
• mPOS Transaction Value, in USD billion, 2019 & 2024f

3. Asia Pacific

3.1 China

• CAGR of Cash and Card Payment Transactions, by Pre-COVID-19 and Post-COVID-19 Forecasts, 2019-2023f
• Share of Consumers Who Plan to Increase Their Usage of Digital Payments In the Next 6-9 Months Due To COVID-19 Outbreak, in %, Compared to Global Average, April 2020
• Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, December 2018, June 2019 & March 2020
• Third-Party Mobile Payment Transactions, in CNY trillion, Year-on-Year Change, in %, Q4 2019 – Q2 2020e
• Third-Party Mobile Payment Transaction Value, in CNY trillion, and Year-on-Year Change, 2018-2022f
• Breakdown of Third-Party Mobile Payment GMV by Players, in %, Q2 2019

3.2 Japan

• Breakdown of Household Consumption by Payment Method, in %, 2019
• Breakdown of Frequency of Usage of Selected Non-Cash Payment Methods, Nov. 2019 & May 2020
• Mobile Payment User Penetration, by QR Code Payment and Contactless Payment, in % of Internet Users, January 2020
• QR Code Mobile Payment Services, by All Used and Most Used, in % of QR Code Mobile Payment Users, January 2020
• Number of PayPay Users, in millions, August 2019, October 2019, December 2019, February 2020 & April 2020

3.3 South Korea

• Breakdown of Payment Transactions by Payment Methods, in %, 2019
• Card Payment Transaction Value, in KRW trillion, 2019 & 2024f

3.4 Australia

• Breakdown of Consumer Payments by Payment Method, in % of The Number of Payments, 2016 & 2019
• Contactless Share of Card Payments at POS, by Contactless Card and Mobile Devices, in %, 2019
• Non-Bank Contactless Mobile Payment Methods Used, in % of Consumers, March 2019 & March 2020
• Change in Usage of Selected Omnichannel and Contactless Shopping Methods Compared to Before COVID-19, in % of Consumers, July 2020

3.5 India

• Change in Usage of Selected Payment Methods Amid the COVID-19 Outbreak, by Usage in the Past Month and in the Next 6 Months, in % of Consumers, April 2020

4.North America

4.1. USA

• Ownership of Payment Accounts and Instruments, in % of Adults, 2018 & 2019
• Number of Consumer Payments for Purchases and P2P Payments per Month, by Payment Method and Type, 2018 & 2019
• Breakdown of Payment Methods Used, by Retailer Type, in % of Consumers, August 2019
• Precautions Taken by Consumers Due To COVID-19 When Shopping In-Store, in % of Consumers, March 2020
• Share of Consumers Who Prefer To Shop for Groceries In Stores With Touchless Self-Checkout Or Robust Self-Checkout Options or Frictionless Micro-Markets, in %, April 2020
• Change in Usage of Selected Omnichannel and Contactless Shopping Methods Compared to Before COVID-19, in % of Consumers, July 2020
• Share of Consumers Feeling Unsafe Due to COVID-19 When Shopping In-Store, by Type of Store, in %, and Measures That Would Make Consumers Feel Safer In-Store, in %, July 2020
• Consumers Who Tried Contactless Payments for the First Time During The Pandemic, in % of All Consumers, and Consumers Who Would Keep Using Contactless Payments After The Pandemic, in % of First-Time Users, March 2020
• Perceived Importance of the Contactless Feature in Credit Cards, in % of Consumers, by Pre COVID-19 and on March 3, 2020
• Number of Proximity Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2018- 2023f
• Number of Proximity Mobile Payment Users of Apple Pay, Google Pay and Samsung Pay, in millions, 2019e
• Top 3 Digital Wallets, by Payment Channel, in % of Digital Wallet Users, August 2019
• Contactless Payment Method Acceptance by Small Businesses, in % of Small Businesses With A Physical Location, 2019 & 2020
• Top Priorities for Retail POS Technology at the Start of 2020, in % of Retailers, July 2020
• The Impact of COVID-19 on POS Technology Investment Plans, in % of Retailers, July 2020

4.2. Canada

• Most Trusted Payment Methods, in % of Internet Users, 2019
• Share of Consumers Using Cash Less Due To COVID-19, in %, April 2020
• Attitudes to Contactless Payments During COVID-19, in % of Consumers, April 2020
• Mobile Payment Apps Used, in % of Smartphone Users, 2019
• 5. Europe

5.1 Europe

• Breakdown of Preferred Payment Methods, by In-Store and Online, in % of Consumers, September 2019
• Share of Consumers in Selected Countries Who Decreased Their Use of Cash for In-Person Payments During COVID-19, in %, by Selected Countries, June 2020
• POS Card Transaction Value, in EUR billion, 2018, 2019 & 2020f
• Payment Revenues Breakdown, by Segment, in %, 2019e, and Expected Impact of COVID-19, 2020f

5.2 Germany

• Breakdown of Retail Payment Transaction Value at POS by Payment Method, in %, 2019
• Breakdown of Retail Payment Transaction Number at POS by Payment Method, in %, 2019
• Average Transaction Value at POS, by Payment Method, 2019
• Share of Consumers Who Changed Their Payment Behavior at POS During COVID-19, in %, April 2020
• Year-on-Year Change in Number and Value of Cashless Transactions, in %, May 2020
• Card Payments Share of POS Payment Value, in %, 2022f
• Contactless Card Payment Share of Giro Card Payments at POS, in %, Full Year 2019, End of 2019, and During COVID-19 Outbreak/March 2020
• Consumer Attitudes to Using Cash and Contactless Payments During COVID-19 Outbreak, in %, April 2020

5.3 France

• Payment Methods Used to Pay for Purchases, in % of Adults, November 2019
• Innovative Payment Methods Used by Internet Users, in % of Internet Users, January 2020
• Perception of Innovative Payment Methods, in % of Internet Users, January 2020
• Change in Usage of Selected Omnichannel and Contactless Shopping Methods Compared to Before COVID-19, in % of Consumers, July 2020

5.4 UK

• Breakdown of Total Number of Payment Transactions by Payment Method, in %, 2019
• Contactless Payment User Penetration for Payments Under GBP 30, in % of Consumers, by Contactless Cards and Mobile Payment, in %, 2017 & 2019
• Contactless Payment Share of Payment Transactions, by Total Transactions, Debit Card Transactions and Debit Card Transactions, in %, 2019
• Change in Usage of Selected Omnichannel and Contactless Shopping Methods Compared to Before COVID-19, in % of Consumers, July 2020

5.5 Russia

• Changes in Payment Behavior Due to COVID-19, By Consumers Who Used Cash and Cashless Payments Before COVID-19 and Who Used Cash Payments Only, in %, April 2020
• Contactless Mobile Payment User Penetration, in % of Digital Payment Users, July 2019 & June 2020
• Selected Contactless Mobile Payment Apps Used, in % of Digital Payment Users, July 2019 & June 2020

6. Latin America

6.1 Brazil

• Change in Usage of Selected Omnichannel and Contactless Shopping Methods Compared to Before COVID-19, in % of Consumers, July 2020
• Value of Contactless Payments, in BRL million, March 2019 & March 2020
• Proximity Mobile Payment User Penetration, in % of Smartphone Owners, August 2019

6.2 Chile

• Share of Consumers in Selected Countries Who Decreased Their Use of Cash for In-Person Payments During COVID-19, in %, June 2020
• Year-on-Year Change in Card Payment Transactions, by Online and in-Store, in %, Week 1 – Week 4 of March 2020

7. Middle East & Africa

7.1 Middle East & Africa

• Attitudes to Contactless Payments During COVID-19 Outbreak, in % of Consumers, April 2020

7.2 UAE

• Share of Consumers Using Digital Payment Methods When Shopping In-Store During The COVID-19 Outbreak, in %, June 2020
• Share of Consumers Who Made Purchases In-Store Using Mobile Payment, in %, September 2019
• Attitudes to Contactless Payments During COVID-19 Outbreak, in %, April 2020