Global Online Payment Methods: Second Half 2017 code:1358

Global Online Payment Methods: Second Half 2017
OVERVIEW
TABLE OF CONTENTS
COMPANIES MENTIONED
Countries Covered: Australia, Bahrain, Belgium, Brazil, Canada, China, Colombia, Czech Republic, Egypt, France, Germany, India, Indonesia, Iran, Israel, Italy, Japan, Kenya, Kuwait, Lebanon, Malaysia, Mexico, Netherlands, Nigeria, Poland, Qatar, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, UK, USA, Vietnam
Pages: 176
Publication Date: 21/02/2018
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Questions Covered in the report:
  • What are the key online and mobile payment trends worldwide?
  • Which payment methods are preferred by online shoppers in 30+ countries?
  • Which factors influence the choice of payment methods?
  • How is mobile payment evolving in various regions and countries?
  • What is consumers’ attitude to online and mobile payment security?

Key findings:

E-Wallets to overtake payment cards in global B2C E-Commerce

The rise of alternative payment methods represents one of the top payment trends in global B2C E-Commerce. According to one projection cited in the yStats.com’s report, the share of credit and debit card payments in worldwide online sales could decline to less than one-quarter in four years’ time. E-Wallets, such as PayPal and Alipay, are expected to dominate online payments with a sales share of close to one-half by 2021.

In China, the world’s largest E-Commerce market, online and mobile payments processed by third-party services count several trillions of U.S. dollars per year, and are still growing at double-digit rates for online and triple-digit rates for mobile payments. In Europe, digital wallet is the most preferred online payment method on a regional average, although in multiple countries such as France, Belgium and Sweden, payment cards remain in the lead. Also in the U.S. a higher share of online shoppers preferred to pay by filling out a standard credit card form than using a digital wallet such as PayPal, as of 2017.

Overall, the yStats.com report reveals that preferences of online shoppers with regard to payment methods vary by country. For example, many consumers in Brazil use local banking method Boleto, with this method ranking second only to credit cards. In Germany, more shoppers pay by PayPal or invoice than by credit card, while in Indonesia digital buyers would rather pay via ATM. In several countries of Eastern Europe and Middle East, cash on delivery remains the top payment choice of online shoppers, as consumers are wary of online payment security or lack means to pay over the Internet.

Another finding of the yStats.com report is the growth of mobile payments worldwide. Among the global regions, the highest mobile payment penetration rate among Internet users was in Asia-Pacific, followed by Latin America and the Middle East and Africa, as of mid-2017. Also in North America and Europe, mobile payment usage has grown, with competition among mobile wallet providers increasing.

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1. Management Summary

2. Global Developments

  • Breakdown of E-Commerce Sales by Payment Methods, in %, 2021f
  • Top Two Payment Methods Preferred in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, 2016 & 2017
  • Penetration of Bank Account Holders Willing to Share Personal Financial Data with Third-Party Providers to Use Their Services, in %, by Selected Countries, August 2017
  • Share of Internet Users Who Believe That Mobile Payment is Not Secure, in %, October 2016
  • Mobile Payment User Penetration, in % of Internet Users, by Regions, Q4 2015 & Q2 2017
  • Apple Pay User Penetration Compared to Overall Mobile Payment User Penetration, in % of Internet Users, by Penetrated Markets, Q2 2017
  • FinTech Adoption Rate, in % of Internet Users, by Selected Countries, 2017
  • Most Used FinTech Services According to Internet Users, in %, 2017
  • Most Relevant Emerging Technologies for Large FinTech and Financial Companies to Invest In, in % of Respondents in Each Group,  April 2017
  • Top 10 VC-Backed FinTech Unicorns by Valuation, in USD billion, Q3 2017

3. Asia-Pacific

3.1. Regional

  • Breakdown of E-Commerce Sales by Payment Methods, in %, 2017e
  • Breakdown of General Payment Methods Used Most Frequently, in % of Consumers, August 2017

3.2. Advanced Markets

3.2.1. Japan

  • Online and Mobile Payment Trends, January 2018
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016
  • Awareness and Usage of E-Money Services and Smartphone Payment Services, in % of Smartphone Users, November 2017
  • Most Used Smartphone Payment Services, in % of Smartphone Payment Users, November 2017

3.2.2. South Korea

  • Daily Average Personal Credit Card Payment Value by Major Consumption Types, incl. Online and Home Shopping, in KRW billion, H1 2016 – H1 2017
  • Daily Average Value of Mobile Card Payments, in KRW billion, H1 2015 – H1 2017
  • Top 5 Mobile Payment Services by Payment Volume, in KRW billion, January-August 2017

3.2.3. Australia

  • Breakdown of Online Payments by Payment Method, in %, 2013 & 2016
  • Breakdown of Online Payments by PC/Tablet and Mobile, in %, 2013 & 2016

3.3. Emerging Markets

3.3.1. China

  • Online and Mobile Payment Trends, January 2018
  • Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, 2012 – 2016 & June 2017
  • Third-Party Online Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 – Q2 2017
  • Breakdown of Third-Party Online Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017
  • Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014 – 2016 & June 2017
  • Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 – Q2 2017
  • Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017
  • Payment Methods Used for In-Store Purchases, in % of Internet Users, June 2017
  • Selected Mobile Payment Services Used Regularly to Make Payments, in % of Urban Consumers, 2017

3.3.2. India

  • Share of Urban Online Shoppers Who Switched from Cash on Delivery to Online Payment Methods Following Demonetization, in % of Online Shoppers, 2017
  • Breakdown Payment Methods Preferred in E-Commerce, in % of Urban Online Shoppers, 2017
  • Share of Digital and Mobile Wallets in E-Commerce Sales, in %, 2013 & 2017e
  • Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, and Volume, in millions, incl. Mobile Wallets, FY 2014-2015 – FY 2016-2017

3.3.3. Indonesia

  • Top 3 Payment Methods Used in E-Commerce, in % of Internet Users, 2016

3.3.4. Singapore

  • Share of Cards and Digital Wallets in E-Commerce Sales, in %, 2013 & 2017e
  • Share of Credit Card Holders Who Used Mobile Wallets to Make Payments from Credit Card, 2016 & 2017

3.3.5. Thailand

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2017

3.3.6. Malaysia

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, February 2017

3.3.7. Vietnam

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2015 & 2016

4. Europe

4.1. Regional

  • Top 10 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016 & 2017
  • Concerns That Internet Users in the EU Have About Using The Internet for Online Banking or Buying Things Online, in % of Internet Users, June 2013 & June 2017
  • Overview of PSD2 Implementation Timeline, January 2018

4.2. Advanced Markets

4.2.1. UK

  • Online and Mobile Payment Trends, January 2018
  • Top 3 Payment Methods Used in E-Commerce, in % of Internet Users, 2017
  • Top 3 Reasons for Checkout Abandonment, in % of Internet Users, 2017
  • Share of Consumers Willing to Give Online Retailers Permission to Initiate Payments Directly From Their Bank Account Using Apps or Websites, in %, by Total Consumers, Millennials and Generation Z, August 2017
  • Reasons for Not Shopping Online, incl. Payment-Related, in % of Adults Who Have Not Purchased Online, by Age Group, Q1 2017
  • Card-Not-Present Purchase Fraud Loss on UK-Issued Cards, by E-Commerce, Mail Order and Telephone Order and Total Remote, in GBP million, and Share of Total Card Purchase Fraud Loss, in %, 2011 – 2016 & H1 2017
  • Proximity Mobile Payment Users Number, in millions, and Penetration, in % of Smartphone Users, 2016 -2021f

4.2.2. Germany

  • Online and Mobile Payment Trends, January 2018
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, May 2017
  • Payment Methods Offered, in % of Top 1,000 Online Shops, 2015 & 2016
  • Most Important Payment Trends for the Next 3 Years According to Online Merchants, in % of Online Merchants, 2017
  • Breakdown of Implementation of Express Checkout Solutions, in % of Online Merchants, 2017
  • Breakdown of Optimization of Payment Process for Mobile, in % of Online Merchants, 2017
  • Share of Consumers Who Have Used Payment via Smartphone, in %, and Share of Non-Users Who Could Imagine Paying With a Smartphone in the Future, in %, April 2017

4.2.3. France

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
  • Breakdown of Main Barriers That Make Consumers Hesitant to Purchase Online, in %, by Total Population and Online Shoppers, June 2017
  • Mobile Payment User Penetration, in % of Smartphone Users, March 2017

4.2.4. Spain

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016 & 2017
  • Breakdown of Factors Most Important in Online Payment Methods, in % of Online Shoppers, October 2017

4.2.5. Italy

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
  • Breakdown of Awareness and Usage of New FinTech Services, in % of Internet Users, 2017

4.2.6. Netherlands

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017

4.2.7. Sweden

  • Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2017
  • Awareness and Usage of Mobile Payment Solutions, in % of Internet Users, Q2 2017

4.2.8. Switzerland

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
  • Mobile Payment User Penetration, by Current User and Potential Use, in % of Consumers, August 2017

4.2.9. Belgium

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017

4.3. Emerging Markets

4.3.1. Russia

  • Payment Methods Used in E-Commerce, in % of Active Internet Users, H1 2017
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016 & 2017
  • Breakdown of Last Online Purchase by Payment Method, in %, 2016 & 2017
  • Breakdown of Awareness of Cryptocurrencies, in % of Adults, July 2017
  • Breakdown of Perception of Cryptocurrencies, in % of Adults Who Heard About Cryptocurrencies, in %, July 2017

4.3.2. Poland

  • Payment Methods That Encourage Online Shoppers to Purchase Online, in % of Online Shoppers, April 2017

4.3.3. Turkey

  • Number of Domestic E-Commerce Transactions with Bank Cards, in millions, and Value, in TRY million, Q1 2015 – Q3 2017
  • Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2015 – Q1 2017

4.3.4. Czech Republic

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017

5. North America

5.1. Regional

  • Share of Consumers Using Mobile Payment Apps at Least Weekly, by Apps from Retailers and Other Apps, 2016 & 2017
  • Breakdown of Current and Planned Mobile Payment Solutions Acceptance, in % of Retailers, February 2017

5.2. USA

  • Online and Mobile Payment Trends, February 2018
  • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, February 2017
  • Ways in Which Fear of Hacking Has Influenced Online Shopping Behavior, in % of Online Shoppers, January 2017
  • E-Commerce Website Types Most Trusted with Financial Information When Shopping Online, in % of Online Shoppers, January 2017
  • Share of Consumers Who Are Worried About Their Personal Information When Using a Mobile Payment App, in %, 2015 – 2017
  • Awareness and Usage of Emerging Technologies in Shopping, incl. Mobile Payment, in % of Consumers, July 2017
  • Mobile Payment Transactions, in USD billion, 2011, 2016 & 2021f
  • Mobile Wallets Used, in % of Internet Users, July 2017
  • Mobile Payment Apps Used for Making Payments In Store, in % of In-Store Mobile Payment Users, February 2017
  • Mobile Payment Apps Used for Preordering Food or Coffee, in % of Users, February 2017
  • P2P Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2016 -2021f
  • P2P Payment Services Used, in % of Users, 2017
  • Voice Payment Users, in millions, and Penetration, in % of Adults, 2017 – 2022f
  • Breakdown of Voice Assistants Trusted to Securely Make a Payment, in % of Adults, April 2017

5.3. Canada

  • Top 3 Payment Methods Preferred in E-Commerce, in % of Respondents, March 2017
  • Breakdown of E-Commerce Sales by Payment Systems, in %, 2015 & 2016
  • Breakdown of Total Payment Volume, in millions, and Value, in CAD million, by Payment Methods, incl. Online Transfers, 2015 & 2016
  • Share of Online Shoppers Who Have Used Mobile Payment or Digital Wallet Service to Make a Purchase, in %, 2016 & 2017
  • Share of Cardholders Who Loaded Credit/Debit Card Information on Their Mobile Phone/Wallet, in %, 2017
  • Awareness of Contactless Payment Methods, in % of Credit/Debit Cardholders, H1 2017
  • Breakdown of Contactless Card Payment Users and Apple Pay Users by Age Group, in %, Q2 2017
  • Share of Smartphone Users Indicating Security Concerns as a Hindrance to Making Mobile Payments, in %, by Age Group, May 2017

6. Latin America

6.1. Regional

  • Use of Second Factor Authentication Systems in E-Commerce, incl. Methods Used and Attitude, in % of Banked Online Shoppers, by Selected Countries, 2017

6.2. Brazil

  • Share of Top 10 B2C E-Commerce Payment Methods of Orders Placed and Approved Orders, in %, and Approval Rate by Payment Method, in %, Q1 2017
  • Breakdown of the Number of Payment Installments Used, in % of Online Shoppers, 2016 & 2017e
  • Factors Important for the Decision to Purchase in E-Commerce, incl. Payment-Related, in % of Online Shoppers, April 2017
  • Payment Methods Used in M-Commerce, in % of Mobile Shoppers, September 2017

6.3. Mexico

  • Online Payment Methods Used in E-Commerce, by Device Used, in % of Online Shoppers, August 2017
  • Offline Payment Methods Used in E-Commerce, by Device Used, in % of Online Shoppers, August 2017
  • Share of Online Shoppers Who Stored Information With an Online Merchant and Type of Information Stored with an Online Merchant, in % of Online Shoppers, 2016 & 2017
  • Reasons for Not Storing Credit/Debit Card Information With Online Shops, in % of Online Shoppers, 2016 & 2017
  • Top 5 Most Important Aspects in E-Commerce Payments, in % of Online Shoppers, February 2017
  • Number of Authorized Payment Transactions on E-Commerce Websites, in millions, Value, in MXN billion, and Authorization Rate, in % of Transactions and in % of Transaction Value, by Credit Cards and Debit Cards, Q1 2016 – Q3 2017
  • Chargeback Rate, in % of Number of Authorized Payment Transactions on E-Commerce Websites and in % of Their Value, by Credit Cards and Debit Cards, Q1 2016 – Q3 2017

6.4. Columbia

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, August 2016
  • Top 5 Motivations for Online Shopping, in % of Online Shoppers, August 2016

7. Middle East

7.1. Regional

  • Top 3 Barriers to Online Shopping, in % of Local Millennials in the GCC Who Did Not Shop Online, July 2017

7.2. UAE

  • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016

7.3. Saudi Arabia

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, May 2017
  • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
  • Breakdown of Payment Methods Most Used in Online Shops According to E-Commerce Merchants, in % of Surveyed E-Commerce Merchants, June 2017
  • Perception of Increase in Credit Card Payments in Online Shops Over the Previous Year According to E-Commerce Merchants, in % of Surveyed E-Commerce Merchants, June 2017
  • Reasons for Not Offering Credit Card Payments in Online Shops, in % of Surveyed E-Commerce Merchants Who Do Not Accept Credit Card Payments in Their Shops, June 2017

7.4. Israel

  • Perceived Disadvantages of Online Shopping, incl. Payment-Related, in % of Internet Users, September 2016
  • Share of Adult Internet Users in Israel Who Use Mobile Wallet Apps to Purchase Goods or Services At Least Once a Month, in %, May 2017

7.5. Iran

  • Market Shares of the Top 3 Online Payment Gateway Operators, in %, December 2016

7.6. Qatar

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016

7.7. Kuwait

  • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016

7.8. Lebanon

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
  • List of Selected Payment Providers, by Category, 2016

7.9. Bahrain

  • Barriers to Shopping Online, incl. Payment-Related, in % of Non-Online Shoppers, 2016

8. Africa

8.1. South Africa

  • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, August 2017
  • Breakdown of Factors that Would Encourage to Shop Online More, incl. Payment-Related, in % of Online Shoppers, August 2017
  • Breakdown of Barriers to E-Commerce, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, August 2017
  • Breakdown of Types of Purchases for Which Non-Online Shoppers Would be Most Comfortable to Make Their First Online Payment, in % of Internet Users Who Do Not Shop Online, August 2017

8.2. Nigeria

  • Number and Value of Internet (Web) and Mobile Payment Transactions, in millions and in NGN billion, 2011- 2016 & H1 2017
  • Breakdown of Experience with Mobile Money, in % Adults, 2016
  • Main Purposes of Using Mobile Money Services, in % Mobile Money Users, 2016

8.3. Egypt

  • Top 3 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016

8.4. Kenya

  • Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Accounts, in millions, and Number of Agents, in thousands, 2008 – 2017
Read More
  • Adyen
  • Ant financial services
  • Apple
  • China UnionPay
  • Google
  • Japan Post Bank
  • Kakao
  • Klarna
  • Line
  • MasterCard
  • Mizuho Financial Group
  • Mobikwik
  • Naver
  • Osaifu Keitai
  • Oxxo
  • PayPal
  • Paytm
  • Rakuten
  • Samsung
  • Swish
  • Tencent
  • Visa
  • Wal-Mart
  • iDeal
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