Global Online Payment Methods: Second Half 2016 code:1298

Global Online Payment Methods: Second Half 2016
OVERVIEW
TABLE OF CONTENTS
COMPANIES MENTIONED
Countries Covered: Australia, Brazil, Canada, China, Colombia, France, Germany, India, Indonesia, Italy, Japan, Kenya, Mexico, Nigeria, Poland, Russia, Saudi Arabia, South Africa, South Korea, Spain, Sweden, Turkey, UAE, UK, USA
Pages: 140
Publication Date: 31/01/2017
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Questions Covered in the report:
  • What are the top payment methods used by online shoppers worldwide?
  • How do online shoppers’ preferences for payment options differ from country to country?
  • What are the most important alternative online payment methods?
  • What are the top online and mobile payment trends around the world?
  • How are mobile payments evolving?

Key findings:

Emerging markets leading the global online payment transformation

The preferences of online shoppers with regard to payment methods continue to differ worldwide. Having accepted this fact, two thirds of online retailers now offer at least 3 different payment options, according to an international survey from 2016 cited in the yStats.com report. Although credit and debit cards still account for the highest share of global E-Commerce sales compared to other individual payment methods, the combined share of alternative payment methods now outweighs bank card payments and accounts for more than 50% of global online retail payments.

The fast growing emerging markets stand behind this global trend. Lower bank card penetration in these countries compared to advanced markets encourages the search for new alternatives, thus facilitating payment innovation. This is best seen in proliferation of mobile payments: consumers in regions such as Latin America and Asia-Pacific rank above the global average for willingness to use mobile payments, according to recent research cited in the yStats.com publication. Another 2016 survey suggests that smartphone owners in India, South Korea, South Africa and the UAE are more likely to be using mobile wallets than those in the USA, the UK or Germany.

Whether in emerging or advanced markets, payment security is one of online shoppers’ top considerations when paying for purchases. While established online payment security measures like 3D Secure authentication remain valid, new authentication methods are being developed to answer the demand for increased payments safety. As the yStats.com report reveals, fingerprint ID is one of the top innovative measures that online shoppers are willing to use in the near future.

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1. Management Summary

2. Global Developments

  • Online and Mobile Payment Trends, H2 2016
  • Breakdown of E-Commerce Sales by Payment Methods, in %, 2015 & 2020f
  • Breakdown of the Number of Online Payment Options Offered, in % of Online Merchants, January 2016
  • Top 3 Payment Methods Preferred in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, August 2016
  • Top 3 Considerations When Choosing a Payment Method in Cross-Border Online Shopping,
  • in % of Cross-Border Online Shoppers, August 2016
  • Reasons To Choose the Preferred Payment Method in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, 2016
  • Security Authentication Features That Online Shoppers in the USA and the UK Would Consider Setting Up for Online Purchases in the Next 12 Months, in %, November 2016
  • Mobile Payments Share of Total Consumer Card Payments, in %, 2016e & 2021f
  • Mobile and Wearable Contactless Payments, in USD billion, 2015 & 2018f
  • Breakdown of Mobile Payments by Usage Case, by Europe and North America, 2016e
  • Share of Internet Users Who Look Forward to Being Able to Pay for More Transactions from Mobile Device, in %, by Asia-Pacific, Europe, Latin America, the USA, and Global Average, August 2016
  • Contactless Payment User Penetration, in % of Banked Population, July 2016
  • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, by Selected Regions, August 2016
  • Products and Services Paid for via Mobile Wallet, in % of Mobile Shoppers Who Paid with Mobile Wallet, August 2016
  • Share of Mobile Shoppers Paying with Mobile Wallets, by Selected Countries, in %, August 2016
  • Probability of Using Mobile Wallets, in % of Smartphone Owners, by Selected Countries, July 2016

3. Asia-Pacific

3.1.  Advanced Markets

3.1.1.  Japan

  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Top Places to Use Credit Card, incl. “Online Shopping/Mail Order”, in % of Internet Users Who Used Credit Card in the Previous 6 Months, November 2016
  • Breakdown of Attitude to Being Asked to Enter a Password or Other Identification in Addition to Credit Card Number and Expiration Date When Shopping Online, in % of Adults, July 2016
  • Mobile Payments Solutions Used for Payment In-Store, in % of Internet Users, August 2016

3.1.2.  South Korea

  • Daily Average Value of Mobile Card Payments, in KRW billion, 2014 & 2015
  • Reasons for Not Using Mobile Financial Services, by Score, in %, 2015

3.1.3.  Australia

  • Share of Credit Cards in Number of Domestic B2C E-Commerce Payments, in %, FY 2010/11 and FY 2015/16

3.2.  Emerging Markets

3.2.1.  China

  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2016
  • Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, 2012 – 2015 & June 2016
  • Third-Party Online Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016
  • Breakdown of Third-Party Online Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016
  • Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014, 2015 & June 2016
  • Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016
  • Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016

3.2.2.  India

  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Breakdown of E-Commerce Payment Volume by Payment Methods, in %, 2015 & 2020f
  • Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, Volume, in millions, and Change, in %, incl. Mobile Wallets, FY 2014-2015 & FY 2015-2016

3.2.3.  Indonesia

  • Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, December 2016

4. Europe

4.1. Regional

  • Payment Methods Preferred in Online Shopping, in % of Online Shoppers, by Belgium, Germany, France, Italy, the Netherlands, the Nordics, Poland, Spain and the UK, May 2016
  • Share of Online Shoppers Who Abandoned Shopping Cart Due to Lack of Favorite Payment Method, in %, by Benelux, Germany, Nordics and the UK, June 2016
  • Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
  • Top 10 Countries By Mobile Payment User Penetration, in % of Surveyed Internet Users, September 2016
  • Expectations Regarding the Provision of Technical Support for Mobile Payments, in % of Millennials, by Germany, Italy, the Netherlands, and the UK, July 2016

4.2. Western Europe

4.2.1. UK

  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Payment Methods Most Trusted in Online Shopping, in % of Online Shoppers, November 2016
  • Value of E-Commerce Payments with Credit and Debit Cards, in GBP million, and Volume, in millions, by Retail and Services Sector, 12 Months to November 2016
  • Use of Mobile Payments, by Contactless, In-App and In-Store, in % of Smartphone Owners with a Credit/Debit Card, 2016

4.2.2. Germany

  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Breakdown of B2C E-Commerce Sales by Payment Methods, by incl. Amazon and excl. Amazon, in %, 2015
  • Payment Methods Used in Online Shopping, in % of Online Shoppers, July 2016
  • Breakdown of the Use of 3D Secure Authentication, in % of Online Retailers, 2015
  • Awareness of Mobile Payment Providers, incl. Mobile Wallets, in % of Adults, January 2016

4.2.3. France

  • Share of Respondents Who Used 3D Secure, in %, 2015 & 2016
  • Breakdown of Readiness to Pay via Mobile Phone, in % of Internet Users, June 2016

4.2.4. Spain

  • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015 & 2016

4.2.5. Italy

  • Breakdown of Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2016

4.2.6. Sweden

  • Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016

4.3. Eastern Europe

4.3.1. Russia

  • Share of Online Shoppers Paying by Bank Card and by Cash on Delivery, in %, October 2016
  • Payment Methods Used in Online Shopping, in % of Online Shoppers, October 2016
  • Online Payment Value, in RUB billion, and in % Year-on-Year Change, 2014 – 2017f
  • Breakdown of Awareness and Usage of Contactless Payments, by Contactless Bank Cards and Contactless Payment with Mobile Phone, in % of Adult Population, by Total, With and Without Higher Education, October 2016

4.3.2. Poland

  • Payment Methods Used in Online Shopping, in % of Online Shoppers, 6 Months to December 2016
  • Types of Mobile Payment Used, in % of Mobile Payment Users, 6 Months to December 2016

4.3.3. Turkey

  • Number of Domestic E-Commerce Transactions with Bank Cards, in millions, and Value, in TRY million, Q1 2014 – Q3 2016
  • Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2014 – Q3 2016

5. North America

5.1. Regional

  • Digital Payment Methods Used at Least Weekly, by Current Use and Future Use, in % of Consumers, July 2016

5.2. USA

  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Top 3 Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2015 & 2016
  • Payment Methods Perceived as Safest for In-Store and Online Purchases, in % of Consumers, 2016
  • Payment Methods Most Trusted in Online Shopping, in % of Online Shoppers, November 2016
  • Mobile Payments, by Mobile App/Browser and Mobile Proximity Payments, in USD billion, 2013 – 2020f
  • Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
  • Proximity Mobile Payment Transaction Value, in USD billion, and Breakdown by Transaction Value, in %, 2015 – 2020f
  • Breakdown of Proximity Mobile Payment Users by Age Group, in %, 2016
  • Breakdown of Attitude to Using Mobile Device to Pay for Transactions at a Store Checkout Counter, in % of Consumers, October 2016
  • Factors that Make Consumers Hesitant to Use Mobile Payment Services, in % of Internet Users, February 2016
  • Digital Wallets Used, in % of Internet Users, August 2016
  • Volume of In-Store Payments with Android Pay, Apple Pay and Samsung Pay in the USA, in USD billion, 2016e
  • Number of In-Store Monthly Users of Android Pay, Apple Pay and Samsung Pay in the USA, in millions, 2016e
  • Selected Data Related to Usage of Android Pay, Apple Pay and Samsung Pay in the USA, incl. Awareness, Usage for Purchase, Frequency of Usage, Average Number of Cards Loaded, and Satisfaction Rating, June 2016

5.3. Canada

  • Breakdown of E-Commerce Transaction Value by Payment Method, in %, 2015
  • Breakdown of Frequency of Using Mobile Phone as a Payment Device, in % of Consumers, 2014 – 2016
  • Companies Most Trusted with Providing a Mobile Payment Service, in % of Consumers, July 2016
  • Circumstances That Would Make Internet Users in Canada More Likely to Use a Mobile Wallet, in % of Internet Users, April 2016

6. Latin America

6.1. Regional

  • Payment Methods Used in Online Shopping, in % of Online Shoppers With Bank Account, July 2016
  • Penetration and Usage of Contactless Cards and Mobile Payment, in % of Consumers With Bank Account, July 2016

6.2. Brazil

  • Online and Mobile Payment Trends and News About Players, H2 2016
  • Breakdown of B2C E-Commerce Sales by Payment Methods, in %, 2015
  • Breakdown of Online Shoppers’ Preference for Payment in Installments, in %, H1 2016

6.3. Mexico

  • Top 10 Payment Methods Used in Online Shopping, in % of Online Shoppers, 2015 & 2016
  • Online Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016
  • Offline Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016
  • Reasons for Not Storing Credit/Debit Card Information With Online Shops, in % of Online Shoppers, 2015 & 2016
  • Number of Authorized Payment Transactions on E-Commerce Websites, in millions, Value, in MXN billion, and Authorization Rate, in % of Transactions and in % of Transaction Value, by Credit Cards and Debit Cards, Q1 2015 – Q3 2016
  • Chargeback Rate, in % of Number of Authorized Payment Transactions on E-Commerce Websites and in % of Their Value, by Credit Cards and Debit Cards, Q1 2015 – Q3 2016

6.4. Colombia

  • Share of Online Shoppers Preferring to Pay by Credit Card, in %, June 2016
  • Breakdown of Online Payment Made Through Payment Gateways by Credit Cards, Debit to Bank Account and Others, 2014 & 2015

7. Middle East

7.1. Regional

  • Share of Online Shoppers in MENA Who Prefer to Pay with Cash on Delivery, in %, March 2016
  • Breakdown of Share of Cash On Delivery, in % of E-Commerce Companies in MENA, October 2016
  • Share of Cash On Delivery in Total Online Shopping in the Middle East, in %, 2015
  • Devices Preferred for Mobile Payment in the Middle East and Africa, in % of Internet Users with Bank Accounts, Summer 2016
  • Breakdown of Attitude to Mobile Payment and Shopping-Related Activities, in % of Online Shoppers in MENA, March 2016

7.2. UAE

  • Breakdown of Online Shoppers by Shoppers Who Prefer to Pay Online and Who Prefer to Pay On Delivery, in %, November 2016
  • Share of Millennial Online Shoppers Preferring to Pay by Credit Card, in %, by Selected Product Categories, 2015

7.3. Saudi Arabia

  • Top Payment Method Preferred in Online Shopping, by Selected Product Categories, in % of Millennial Online Shoppers, 2015

8. Africa

8.1. Regional

  • Payment Methods Most Used in Online Shopping, in % of Online Shoppers, by Ghana, Kenya, South Africa, Uganda, December 2016

8.2. South Africa

  • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, March 2016
  • Share of Online Shoppers Who Would be Motivated to Shop Online More by Availability of the “On Delivery” Payment Method, in % of Online Shoppers, March 2016
  • Top Improvements That Would Make Online Shoppers Buy Online More, in % of Online Shoppers, March 2016

8.3. Nigeria

  • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers

8.4. Kenya

  • Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 – 2015 & First Nine Months of 2016
  • Purposes of Using Mobile Money Services, in % of Mobile Money Users, October 2016
Read More
  • Alipay.com corp.
  • Amazon.inc
  • Android Inc.
  • Apple Inc
  • Axis Bank Ltd
  • BillSAFE GmbH
  • Deutsche Telekom
  • Google Inc
  • HDFC Bank Ltd
  • ICICI Bank Ltd
  • Klarna AB
  • MasterCard Inc.
  • Mercedes Corp.
  • Mi-Pay Inc.
  • Paydirekt GmbH
  • Paypal Inc
  • Rakuten Edy
  • SBI Inc.
  • Samsung Inc.
  • Visa Inc.
Read More

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