Global Mobile Payment Methods: Full Year 2016 code:1313

Global Mobile Payment Methods: Full Year 2016
OVERVIEW
TABLE OF CONTENTS
COMPANIES MENTIONED
Countries Covered: Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Italy, Japan, Kenya, Mexico, Netherlands, Nigeria, Poland, Russia, South Korea, Spain, Sweden, Taiwan, Thailand, UK, USA
Pages: 180
Publication Date: 29/03/2017
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Questions Covered in the report:
  • Which payment methods are used by global mobile shoppers the most?
  • What is the share of remote vs. in-store mobile payments in Europe and North America?
  • What are the top countries by mobile wallet usage?
  • Which factors drive the mobile payment adoption?
  • What are consumers’ perceptions regarding the security of mobile payments?

Key Findings:

Mobile payments used remotely more than in-store, reveals yStats.com report

Mobile payments remain on the growth path worldwide, according to this report from yStats.com. Their share of consumer card payments is projected to more than double between 2016 and 2021. Most of the mobile payment volume is still contributed by remote commerce transactions via E-Commerce websites and applications, with in-store purchases via mobile accounting for only a small one-digit percentage share of total in regions such as Europe and North America. A recent survey cited in yStats.com’s publication confirms that mobile payment usage is more common in E-Commerce than in physical stores.

Nevertheless, in-store global mobile payment transaction value is rising at double-digit rates on the global scale. Contactless payment user penetration has reached more than one-third of the banked population in selected countries across Asia-Pacific, North America and Western Europe. Furthermore, mobile wallets achieved double-digit usage rates among mobile shoppers in several countries, including China, the UK and Australia, and are on the rise in other markets as well, according to information cited in this report by yStats.com.

Multiple consumer surveys included in yStats.com’s report point to convenience as the main driver of mobile payment adoption. In South Korea, for instance, mobile payment users prefer this method above all for its convenience and fast processing speed. On the other hand, concern over security of payment information and personal data is the major deterrent preventing consumers from using mobile payments more. In Canada, for example, more than 50% of surveyed Internet users said they would be willing to use mobile wallets if they knew this payment method was secure.

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1. Management Summary

2. Global Developments

  • Online and Mobile Payment Trends, H2 2016
  • Mobile Payments Share of Total Consumer Card Payments, in %, 2016e & 2021f
  • Breakdown of Mobile Payments by Usage Case, by Europe and North America, 2016e
  • Mobile Proximity Payment Transaction Value, in USD billion, 2014 & 2019f
  • Number of Proximity Mobile Payment Users, in millions, 2014 – 2019f
  • Mobile P2P Money Transfer Transaction Value, in USD billion, 2014 & 2019f
  • Number of Mobile P2P Money Transfer Users, in millions, 2014 – 2019f
  • Mobile and Wearable Contactless Payments, in USD billion, 2015 & 2018f
  • Mobile Payment Usage In-Store and Online, in % of Respondents, by Generation, 2015
  • Perception of Security of Mobile Payments, in % of Respondents, by Generations, 2015
  • Share of Internet Users Who Look Forward to Being Able to Pay for More Transactions from Mobile Device, in %, by Asia-Pacific, Europe, Latin America, the USA, and Global Average, August 2016
  • Contactless Payment User Penetration, in % of Banked Population, July 2016
  • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, by Selected Regions, August 2016
  • Products and Services Paid for via Mobile Wallet, in % of Mobile Shoppers Who Paid with Mobile Wallet, August 2016
  • Share of Mobile Shoppers Paying with Mobile Wallets, by Selected Countries, in %, August 2016
  • Probability of Using Mobile Wallets, in % of Smartphone Owners, by Selected Countries, July 2016
  • Number of Mobile Money Accounts, by Registered and Active, by Selected Regions, in millions, December 2015
  • Breakdown of Types of Payments Made with Mobile Money, by Number of Transactions and Value of Transactions, in %, December 2015

3. Asia-Pacific

3.1. Advanced Markets

3.1.1. Japan

  • Online and Mobile Payment Trends and News about Players, H1 2016
  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Payment Methods Used in Online Shopping, incl. “Payment via Mobile Carrier”, in % of Online Shoppers, March 2016
  • Mobile Payments Solutions Used for Payment In-Store, in % of Internet Users, August 2016
  • Payment Methods Used in Physical Stores, incl. “E-Money”, in % of Internet Users, by Age Group, August 2016
  • Number and Value of Electronic Money Transactions, in millions and in JPY billions, and in % Year-on-Year Change, 2010-2015

3.1.2. South Korea

  • Payment Methods Used in Online Shopping, incl. “Mobile Payment”, in % of Online Shoppers, October 2015
  • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015
  • Purposes of Using Mobile Payments, in % of Mobile Payment Users, September 2015
  • Reasons for Using Mobile Payment Services, in % of Mobile Payment Users, May 2016
  • Daily Average Value of Mobile Card Payments, in KRW billion, 2014 & 2015
  • Breakdown of Payment Instruments Used, by Transactions Number and Value, in %, incl. “Mobile Cards”, 2015
  • Reasons for Not Using Mobile Financial Services, by Score, in %, 2015
  • Overview of Four Selected Mobile Payment Services, incl. Provider, Launch Date and Number of Users, June 2016

3.1.3. Australia

  • Share of Banked Population Who Used Contactless Payments, by Contactless Card and Mobile Wallet, in %, 2015/2016
  • Breakdown of Frequency of Using Contactless Payments In-Store, in % of Internet Users, 2015

3.2. Emerging Markets

3.2.1. China

  • Online and Mobile Payment Trends and News about Players, H1 2016
  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014, 2015 & June 2016
  • Proximity Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2014 – 2020f
  • Third-Party Mobile Payment GMV, in CNY trillion, and in % Year-on-Year Change, 2012 – 2019f
  • Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2015 – Q2 2016
  • Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q1 2016
  • Breakdown of Third-Party Mobile Payment, by Type, in %, Q2 2015 – Q2 2016
  • Breakdown of Payment Methods Used in Mobile Payment Accounts, in % Mobile Payment Users, 2015
  • Mobile Payment Scenarios, in % of Mobile Payment Users, 2015
  • Reasons for Using Mobile Payments, in % of Mobile Payment Users, July 2016
  • Number of Active Users of Selected Mobile Payment Services, in millions, Q4 2015

3.2.2. Taiwan

  • Share of Smartphone Users Who Use Mobile Payment Services, in %, 2014 & 2015
  • Top 5 Verification Methods Acceptable to Consumers in Mobile Payments, in % of Mobile Payment Users, 2015

3.2.3. India

  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Breakdown of E-Commerce Payment Volume by Payment Methods, in %, 2015 & 2020f
  • Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, Volume, in millions, and Change, in %, incl. Mobile Wallets, FY 2014-2015 & FY 2015-2016
  • Purposes of Using Mobile Wallets, in % of Mobile Wallet Users, April 2016
  • Top 3 Mobile Wallet Apps, by Penetration, in % of Mobile Payment App Users, and Average Time Spent Per User Per Month, in minutes, December 2015 & April 2016

3.2.4. Thailand

  • Value of Mobile Payment Transactions, in THB billion, and Volume, in millions, by Bank, Non-Bank and Total, 2010 – 2015

4. Europe

4.1. Regional

  • Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
  • Share of Internet Users Who Would Feel Confident that Their Money Is Secure If They Used Contactless Payments, April 2016
  • Top 10 Countries By Mobile Payment User Penetration, in % of Surveyed Internet Users, September 2016
  • Share of Online Shoppers Who Are More Inclined to Shop More Often from a Store Which Saves Their Payment Details for One-Click Ordering, by Mobile Shoppers and Non-Mobile Shoppers, by Selected European Countries, the USA and Australia, April 2016
  • Top Locations Where Consumers Would Want to Use Biometric Authentication for Payments, in % of Respondents, May 2016
  • Expectations Regarding the Provision of Technical Support for Mobile Payments, in % of Millennials, by Germany, Italy, the Netherlands, and the UK, July 2016
  • Share of Millennials Who Use Mobile Payments and Who Tried Mobile Payments and Then Stopped Using Them, in %, July 2016
  • Top 2 Providers Most Preferred by Millennials for Providing a Mobile Payment Service, in %, by Germany, Italy, the Netherlands, and the UK, July 2016
  • Mobile Payment Platforms Most Known to Millennials, in %, by Germany, Italy, the Netherlands, and the UK, July 2016
  • Share of Millennials Using Mobile Payment Service from PayPal and Apple Pay, in %, by Germany, Italy, the Netherlands, and the UK, July 2016

4.2. Advanced Markets

4.2.1. UK

  • Online and Mobile Payment Trends and News about Players, H1 2016
  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Share of Online Card Purchases Made on Smartphones and Tablets, in %, 2014 & 2015
  • Use of Mobile Payments, by Contactless, In-App and In-Store, in % of Smartphone Owners with a Credit/Debit Card, 2016
  • Share of Internet Users Using Contactless Payment Cards, in %, 2015 & 2016
  • Contactless Payment Statistics, incl. Number of Contactless Cards Issued, by Debit, Credit and Total, in millions, Monthly Spending on Contactless Cards, in GBP million, Number of Monthly Contactless Transactions, in millions, and Average Value of Contactless Transactions, in GBP, by Debit, Credit/Charge Cards and Total, Number of Accepting Terminals/Outlets, August 2015 & August 2016
  • Breakdown of Frequency of Using a Mobile Phone for Transactional Activities, incl. “Making Payments in a Shop”, in % of Mobile Users, 2015
  • Breakdown of Attitude Towards Security of Mobile Payments, in % of Mobile Users, by Age Group, Gender and Total, 2015
  • Brands Most Trusted by Consumers for Delivering a Smartphone Wallet App, in % of Smartphone Owners, September 2015, February 2016, June 2016
  • Brand Recognition and Usage Rate of Selected Mobile Wallet Services, in % of Millennials, May 2016

4.2.2 Germany

  • Online and Mobile Payment Trends and News about Players, H1 2016
  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, May 2015
  • Most Important Criteria When Choosing a Payment Method to Purchase Online, incl. “Simple and Comfortable Usage on Mobile”, in % of Online Shoppers, 2015
  • Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
  • Usage of and Interest in Mobile Payments In-Store and Payments Based on Biometric Identification In-Store, in % of Consumers, and in % of Retailers, May 2016
  • Share of Smartphone Users Who Used NFC Payment or Could Imagine Using It in the Future, in %, April 2016
  • Reasons for Not Using NFC Payments, in % of Smartphone Users Who Have Not Used NFC Payments, April 2016
  • Awareness of Mobile Payment Providers, in % of Adults, January 2016

4.2.3. France

  • Breakdown of Readiness to Pay via Mobile Phone, in % of Internet Users, June 2016
  • Share of Respondents Who Used or Would Like to Use Contactless Payment, by Total Respondents and 18-34 Year-Olds, in %, June 2016
  • Satisfaction with Various Aspects of Contactless Payment, in % of Contactless Payment Users, 2015 & 2016
  • Awareness of Contactless Payments, and Usage of Contactless Mobile Payments, by Monthly Payment with NFC Card and with NFC-Enabled Smartphone, in % of Internet Users, 2014 & 2015
  • Number of Cards with Contactless Payment Functionality, in millions, May 2015 & May 2016
  • Number of Retail Stores with Contactless Payment Terminals, in thousands, May 2015 & May 2016
  • Number of Payment Transactions with Contactless Payment Cards, in millions, May 2015 & May 2016

4.2.4. Spain

  • Payment Methods Used in Mobile Shopping, in % of Mobile Shoppers, 2014 & 2015
  • Mobile Payment Apps Installed, in % of Mobile Payment App Users, July 2016
  • In-Store Mobile Payments Used, by Type, in % of Digital Shoppers, February 2016

4.2.5. Italy

  • Breakdown of Electronic Retail Payments, by Card Payments In-Store and Digital Payments, incl. “M-Commerce Payment” and “Mobile POS Contactless Payment”, 2013 – 2015

4.2.6. Netherlands

  • Share of “iDEAL” and “Credit Card” in Mobile Purchases, in %, H1 2015 & H1 2016

4.2.7. Sweden

  • Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016
  • Awareness and Usage of Mobile Wallet Solutions, in % of Internet Users, Q2 2016

4.2.8. Denmark

  • Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2016
  • Awareness and Usage of Mobile Wallet Solutions, in % of Internet Users, Q2 2016

4.2.9. Belgium

  • Share of Online Shop Projects Where Mobile Payments Are Possible, in %, and Share of Online Shop Projects With Mobile Payments Where In-App Payments Are Possible, in %, October 2016
  • Breakdown of Barriers to Mobile Purchases, incl. Payment-Related, in % of Online Shoppers, June 2016

4.3. Emerging Markets

4.3.1 Russia

  • Payment Methods Used in Online Shopping, incl. “SMS”, in % of Online Shoppers, 2013 – 2015
  • Payment Methods Used in Online Shopping, incl. “SMS”, in % of Online Shoppers, by Gender and Location Type, 2015
  • Online Payment Methods Used When Paying Online via Smartphone, in % of Users, March 2016
  • Breakdown of Awareness and Usage of Contactless Payments, by Contactless Bank Cards and Contactless Payment with Mobile Phone, in % of Adult Population, by Total, With and Without Higher Education, October 2016

4.3.2. Poland

  • Payment Methods Preferred in Online Shopping, incl. “Mobile Payments”, in % of Online Shoppers, April 2016
  • Types of Mobile Payment Used, in % of Mobile Payment Users, 6 Months to December 2016
  • Breakdown of Awareness of Apple Pay/Samsung Pay/Android Pay and Intention to Use These Services, in % of Internet Users, December 2016

5. North America

5.1. Regional

  • Mobile Payment Platforms Used, in % of Respondents, by Country, 2015
  • Digital Payment Methods Used at Least Weekly, by Current Use and Future Use, in % of Consumers, July 2016

5.2. USA

  • Online Payment Trends and News about Players, H1 2016
  • Online and Mobile Payment Trends and News about Players, H2 2016
  • Mobile Payments, by Mobile App/Browser and Mobile Proximity Payments, in USD billion, 2013 – 2020f
  • Breakdown of Retail Payment Transactions by Methods, incl. Mobile, in %, 2016
  • Proximity Mobile Payment Transaction Value, in USD billion, and Breakdown by Transaction Value, in %, 2015 – 2020f
  • Breakdown of Proximity Mobile Payment Users by Age Group, in %, 2016
  • Breakdown of Attitude to Using Mobile Device to Pay for Transactions at a Store Checkout Counter, in % of Consumers, October 2016
  • Factors that Make Consumers Hesitant to Use Mobile Payment Services, in % of Internet Users, February 2016
  • Mobile Payment User Penetration, in % of Mobile Phone Users and Smartphone Users, 2011 – 2015
  • Mobile Payment User Penetration, in % of Mobile Phone Users, by Age Group, 2015
  • Mobile Payment Uses, in % of Mobile Payment Users, 2015
  • Reasons for Not Using Mobile Payments, in % of Mobile Phone Users Who Did Not Use Mobile Payments, 2015
  • Perception of Security of Mobile Payments, in % of Mobile Phone Users, 2013 – 2015
  • Attitudes Toward Mobile Payments, in % of Consumers, by Generation, 2015
  • General Payment Methods Used, incl. “Mobile Wallet”, in % of Internet Users, March 2016
  • Digital Wallets Used, in % of Internet Users, August 2016
  • Volume of In-Store Payments with Android Pay, Apple Pay and Samsung Pay in the USA, in USD billion, 2016e
  • Number of In-Store Monthly Users of Android Pay, Apple Pay and Samsung Pay in the USA, in millions, 2016e
  • Selected Data Related to Usage of Android Pay, Apple Pay and Samsung Pay in the USA, incl. Awareness, Usage for Purchase, Frequency of Usage, Average Number of Cards Loaded, and Satisfaction Rating, June 2016

5.3. Canada

  • Breakdown of Frequency of Using Mobile Phone as a Payment Device, in % of Consumers, 2014 – 2016
  • Companies Most Trusted with Providing a Mobile Payment Service, in % of Consumers, July 2016
  • Circumstances That Would Make Internet Users in Canada More Likely to Use a Mobile Wallet, in % of Internet Users, April 2016
  • Share of Smartphone Users Who Expect to Make More Mobile Payments in the Next Year, by Gender, Generation and Total, in %, 2015 & 2016
  • Mobile Payment Apps Used, in % of Mobile Payments Users, by Gender, Generation and Total, April 2016

6. Latin America

6.1. Regional

  • Top 5 Mobile Services That Have Never Been Used by Mobile Internet Users, incl. Payment-Related, in % of Mobile Internet Users, 2015
  • Penetration and Usage of Contactless Cards and Mobile Payment, in % of Consumers  With Bank Account, July 2016
  • Share of Consumers Interested in In-Store Mobile Payments, in % of Surveyed Consumers, by Brazil and Mexico, June 2016

6.2. Brazil

  • Online Payment Trends and News about Players, H1 2016
  • Online and Mobile Payment Trends and News About Players, H2 2016

6.3. Mexico

  • Online Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016
  • Offline Payment Methods Used in Online Shopping, by Device Used, in % of Online Shoppers, August 2016
  • Share of Banked Internet Users Who Conduct Banking Transactions on Smartphones, in %, 2015

7. Middle East

7.1. Regional

  • Devices Preferred for Mobile Payment in the Middle East and Africa, in % of Internet Users with Bank Accounts, Summer 2016
  • Breakdown of Attitude to Mobile Payment and Shopping-Related Activities, in % of Online Shoppers in MENA, March 2016
  • Share of Consumers in the Middle East Who Would Opt for Alternative Payment Methods, in %, and Selected Alternative Payment Methods They Would Opt for, incl. “Mobile Wallet”, in %, May 2016
  • Payment Methods Most Used in Online Shopping, in % of Online Shoppers, incl. Mobile Money, by Ghana, Kenya, South Africa, Uganda, December 2016

7.2. Nigeria

  • Number and Value of Internet and Mobile Payment Transactions, in millions and in NGN billion, 2011- 2015

7.3. Kenya

  • Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Customers, in millions, and Number of Agents, in thousands, 2008 – 2015 & First Nine Months of 2016
  • Purposes of Using Mobile Money Services, in % of Mobile Money Users, October 2016
Read More
  • Alipay.com Co. Ltd.
  • Apple Inc
  • Google Inc
  • MasterCard Inc.
  • Mobile Pay Inc.
  • PagBrasil Ltda.
  • Paypal Inc
  • Rakuten Edy Inc.
  • Samsung Pay Inc
  • Starbucks Corp
  • Swish Inc.
  • Tencent Holdings Ltd
  • Visa Inc.
  • Wal-Mart Stores Inc.
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