Global Alternative Online Payment Methods 2020 and COVID-19’s Impact code:1481

Global Alternative Online Payment Methods 2020 and COVID-19’s Impact
OVERVIEW
TABLE OF CONTENTS
COMPANIES MENTIONED
Countries Covered: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Egypt, France, Germany, Hong Kong, India, Indonesia, Israel, Italy, Japan, Mexico, Nigeria, Poland, Portugal, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Turkey, UAE, UK, USA
Pages: 115
Publication Date: 27/05/2020
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Questions Covered in the report:
  • What are the top alternative payment methods used by online shoppers in various countries worldwide?
  • How do alternative payment methods rank vis-à-vis credit cards in global E-Commerce?
  • What is the impact of COVID-19 on global online payment methods?
  • Which criteria do digital buyers apply when choosing a payment method?
  • What are the key online and mobile payment trends worldwide?

Key Findings:

Digital wallet is the top alternative payment method in global B2C E-Commerce

Alternative payment methods outpace credit cards in selected markets

Although credit cards dominate in many of the top B2C E-Commerce markets worldwide, they face strong competition from alternative payment methods, led by digital wallets. Third-party payment services such as PayPal, AliPay, WeChat Pay, already outrank bank cards by online shoppers’ preference in countries including China, Indonesia, Germany, Italy, and others. Besides E-Wallets, other popular alternative payment means in global E-Commerce include cash on delivery, bank transfer, and payment by invoice, the yStats.com report reveals. Furthermore, an emerging payment method is Buy Now Pay Later, which already reached millions of users in Australia, the USA, and the UK.

New online payment methods are used during COVID-19

At the time of the Coronavirus outbreak, homebound consumers have turned to E-Commerce websites for buying groceries, daily necessities, and other items. According to a recent international survey cited in the yStats.com report, the overall ranking of the payment methods used by online shoppers during the COVID-19 pandemic remained largely unchanged compared to 2019. Nevertheless, as a double-digit share of consumers bought online for the first time amid the outbreak, and a proportion of experienced online buyers purchased from new E-Commerce websites, they also tried out new payment methods. Among alternative payment means, digital wallet was the leading new payment method used.

Global online shoppers prefer secure and convenient payment methods

Among the top criteria that guide online shoppers’ choice of a payment method during the coronavirus is security and fraud protection. Other important considerations include the cost of use and the ease of getting a refund. Offering the right payment methods mix is likewise important, as one in five global online shoppers would abandon their purchase upon not finding their preferred payment mean at the checkout, according to a survey referenced in the yStats.com report.

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1. Management Summary

2. Global Developments

  • COVID-19 Impact on Online & Mobile Payment, May 2020
  • Payment Methods Most Used When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2020
  • Payment Methods Used For the First Time When Shopping Online During The Pandemic, in % of Online Shoppers, by Selected Countries, April 2020
  • Criteria for Choosing a Payment Method in Online Shopping Which Became More Important Since The Pandemic Outbreak, in % of Online Shoppers, by Selected Countries, April 2020
  • The Impact of COVID-19 on Payments Revenues, incl. Payments Revenues in 2019, Pre-COVID-19 Forecast, and Payments Revenues Forecast Under The Impact of COVID-19, in USD billion, 2020
  • Online & Mobile Payment Platform Revenues, in USD billion, 2019e & 2024f
  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Selected Regions, January 2019
  • Share of Online Shoppers Who Had Abandoned a Shopping Cart Due to Their Preferred Payment Method Not Being Offered, in %, January 2019
  • Share of Mobile Shoppers Who Had Abandoned a Shopping Cart Due to Their Preferred Payment Method Not Being Offered, in %, August 2019
  • Number of Digital Wallet Users, in billions, 2019e & 2024f
  • Breakdown of Digital Wallets by Provider’s Main Industry, in %, 2019

3. Asia-Pacific

3.1. Regional

  • Digital Wallets’ Share of E-Commerce and In-Store Sales, in %, 2019

3.2. Advanced Markets

3.2.1. Japan

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, November 2019
  • Actions Taken When The Preferred Payment Method is Not Offered, in % of Online Shoppers, November 2019

3.2.2. South Korea

  • Breakdown of Payment Methods Used in E-Commerce, in % of Adults, 2019

3.2.3. Australia

  • Digital Payment User Penetration, by Type, in % of Individuals, December 2018 & December 2019
  • Usage of Selected Online Payment Services, in % of Individuals, December 2018 & December 2019
  • Usage of Selected Buy Now Pay Later Services, in % of Individuals, December 2018 & December 2019

3.2.4. Singapore

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2019

3.3. Emerging Markets

3.3.1. China

  • Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019e
  • Digital Wallets’ Share of E-Commerce and In-Store Sales, in %, 2019
  • Selected Leading Mobile Wallet Apps Used, in % of Internet Users, July 2019

3.3.2. Hong Kong

  • Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019

3.3.3. India

  • Breakdown of Payment Methods in E-Commerce by Payment Value, in %, 2019e
  • Mobile Wallet Apps Used, in % of Internet Users, July 2019
  • Key Reasons for Using Digital Payments, in % of Digital Payment Users, by Metro and Non-Metro, 2019e

3.3.4. Indonesia

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, H1 2019
  • Top Reasons to Shop Online, incl. Payment-Related, in % of Online Shoppers, H1 2019
  • Top 3 Digital Wallet Apps Used, in % of Digital Wallet App Users, by Age Group, April 2019

4. Europe

4.1. Regional

  • Breakdown of Preferred Payment Methods, by In-Store and Online, in % of Consumers, September 2019
  • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Selected Countries, Spring 2019

4.2. Advanced Markets

4.2.1. UK

  • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Spring 2019
  • Breakdown of Usage Rates of “Buy Now, Pay Later Options” at Checkout During The Previous Five Years, in % of Consumers, October 2019

4.2.2. Germany

  • Payment Methods Known and Used in E-Commerce, in % of Online Shoppers, October 2019
  • Top 10 Factors Considered When Choosing a Payment Method in E-Commerce, in % of Online Shoppers, October 2019
  • Potential Shopping Cart Abandonment Rates, by Payment Methods Offered, in %, October 2019

4.2.3. France

  • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Spring 2019
  • Innovative Payment Methods Used by Internet Users, in % of Internet Users, January 2020
  • Breakdown of Expected Usage of Innovative Payment Methods If They Were Accepted Everywhere, in % of Internet Users, January 2020

4.2.4. Spain

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2018 & 2019
  • Breakdown of Factors Most Important in Online Payment Methods, in % of Online Shoppers, October 2019

4.2.5. Italy

  • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Spring 2019

4.2.6. Sweden

  • Payment Methods in E-Commerce, by Used and Preferred, in % of Online Shoppers, Q2 2019
  • Reasons for E-Commerce Shopping Cart Abandonment, in % of Online Shoppers Who Have Abandoned Their Online Shopping Cart, H1 2019

4.2.7. Belgium

  • Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2019, and Change Compared to 2018 and 2011

4.3. Emerging Markets

4.3.1. Russia

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016 & 2019
  • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016 & 2019
  • Online Payment Methods Used to Pay for Products and Services Online, by Desktop and Smartphone, in % of Internet Users, July 2019
  • Non-Bank Digital Wallet Services Used, by Age Group and Total, in % of Internet Users, July 2019

4.3.2. Poland

  • Payment Methods Encouraging Online Shopping, in % of Online Shoppers, April 2019
  • Breakdown of Fast Transfer Services Used in E-Commerce, in % of Online Shoppers Paying by Fast Transfer Services, April 2019
  • Problems Encountered by Online Shoppers When Making Purchases Via Mobile, incl. Payment-Related, in % of Mobile Shoppers, April 2019

4.3.3. Turkey

  • Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, May 2019

4.3.4. Czech Republic

  • Payment Methods Used in E-Commerce, in % of Internet Users, August 2019

4.3.5. Portugal

  • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2019

5. North America

5.1. USA

  • Top 3 Payment Methods Used Online, by Average Purchase Value, in USD, and Frequency of Purchase, by Times Purchased in The Previous 30 Days, 2019
  • Payment Methods That Small Businesses Plan to Start Accepting In The Next 12 Months, in % of Small Businesses That Not Do Not Currently Accept That Payment Method, 2019
  • Awareness, Usage and Usage Intent of Interest-Free Online Payment Programs, in % of Adults, Q1 2019 – Q4 2019
  • Top Reasons for Shopping Cart Abandonment During Checkout, in % of Adults, September 2019
  • Top 3 Digital Wallets, by Payment Channel, in % of Digital Wallet Users, August 2019
  • Breakdown of Payment Methods Used With Digital Wallets, by Credit Card, Debit Card and Bank Account, in % of Users, August 2019

5.2. Canada

  • Breakdown of E-Commerce Sales by Payment Method, in %, 2018
  • Most Trusted Payment Methods, in % of Internet Users, April 2019
  • Selected Reasons for Shopping Cart Abandonment, in % of Online Shoppers, January 2019

6. Latin America

6.1. Regional

  • Payment Methods Used in E-Commerce, By Selected Countries, in % of Online Shoppers, July 2019
  • Factors Affecting Security Perception During E-Commerce Purchase On A New Website, By Selected Countries, in % of Online Shoppers, July 2019
  • Selected Mobile Payment Apps Used, incl. Penetration, in % of Devices, and Active Users, in % of All Users, by Argentina, Brazil and Mexico, July 2019

6.2. Brazil

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019
  • Breakdown of E-Commerce Orders by Payment Methods, in %, H1 2019

6.3. Mexico

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019

6.4. Argentina

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019

6.5. Colombia

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019

6.6. Chile

  • Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2019

7. Middle East & Africa

7.1. Regional

  • COVID-19 Impact on Online & Mobile Payment, May 2020
  • Overview of Mobile Money Statistics in Africa, incl. Number of Live Services, Registered Accounts, in millions, Active Accounts, in millions, Transaction Volume in millions, and Transaction Value, in USD billion, and Year-on-Year Growth, in %, by Sub-Region, 2019

7.2. UAE

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Digital Wallet Awareness, Ownership & Usage, in % of Online Payment Users, February 2019

7.3. Saudi Arabia

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
  • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2019

7.4. Israel

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019

7.5. South Africa

  • Payment Methods Preferred in E-Commerce, in % of Internet Users, July 2019

7.6. Egypt

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019

7.7. Nigeria

  • Breakdown of E-Commerce Transactions by Payment Methods, in %, August 2019
Read More
  • Afterpay Ltd
  • Alphabet Inc.
  • Amazon Payments Inc
  • Ant Financial Services Group
  • Apple Inc
  • China UnionPay Co Ltd
  • Jumia Technologies AG
  • MasterCard Inc.
  • Mercadolibre Inc.
  • Noon AD Holdings
  • PS Yandex Money LLC
  • PayPal Holdings Inc
  • PayU S.A.
  • Paypal Inc
  • Paytm Mobile Solutions Pvt. Ltd.
  • Tencent Holdings Ltd
  • Visa Inc.
Read More

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