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Table of contents:
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UK B2C E- COMMERCE REPORT 2010
1. TRENDS
Top 2010 Online Marketing Trends for UK & Europe
Internet Usage by Individuals and Households in the UK
Internet Connectivity in the UK
Internet Access in the UK by Age Groups, in %, Q1 2009
Usage of Fixed and Mobile Phone, PC, Internet and Broadband in the UK, 2002-2009
Comparison Sites in the UK
Top 10 Gaining Site Categories by Number of UK Unique Visitors, December 2008 vs. November 2008
Online Shopping Market Development Overview in the UK
Online Shopping Behavior of Consumers in the UK
Online Travel Sector in the UK
Broadband Regional Penetration and Speed in the UK
UK vs. EU Broadband & Internet usage Indicators, in %, 2004-2008
M-Commerce Trends in the UK: Use of Services
M-Commerce Trends in the UK: Mobile Ticketing
2. SALES
Total Retail Sales and Mail-Order Sales in the UK, in GBP billion, 2006-2008
B2C E-Commerce Sales in the UK, in GBP billion, 2002-2008
B2C E-Commerce Sales Forecast, UK vs. EU Countries, in EUR billion, 2014f
B2C E-Commerce Sales by Country in Europe, incl. UK, in GBP billion, 2009 & 2010f
B2C E-Commerce Sales Volume and Growth in the UK, conservative and optimistic Forecasts, 2008-2011f
3. SHARES
B2C E-Commerce Share of total Retail Sales, in %, 2006-2008
4. PRODUCTS
Online Retail Index Growth in the UK, by Sector, first Half and June 2009
Products purchased over the Internet in the UK by Gender, in %, January-March 2009
Products purchased over the Internet in the UK by Age, in %, January-March 2009
Products and Services purchased online by Internet Users in the UK, % of Respondents, 2008
Types of Goods and Services bought online in the UK, compared to the EU27 Average, in %, Q2 2008
5. USERS / SHOPPERS
Individuals in Europe using the Internet on average daily or almost every Day, incl. the UK, in %, Q1 2009
Percentage of Households in the EU with Internet Access / Broadband Connections incl. the UK, in %, Q1 2007-Q1 2009
Development of Internet Users (million) and its Percentage of Country Population in the UK, 2008-2013f
Internet Users in the UK by Age Groups and Gender, in %, 2009
Development of Internet Shoppers and their Percentage of Internet Users in the UK, 2008-2013f
Internet Shoppers in the UK, by Gender and Age, in %, 2007-2009
Internet Shoppers in the UK by Age Groups, compared to the EU27 Average, in %, 2008
Internet Shoppers in Europe by Gender, incl. the UK, ranked by total, in %, Q1 2009
Development of Internet Shoppers in the UK, compared to the EU27 Average, in %, 2004, 2006, 2008 & 2009
Total Value of Goods and Services purchased online according to UK adult online buyers, in %, 2007-2009
Reasons for Purchasing over the Internet, Reasons for not Purchasing over the Internet in the UK, in %, 2009
Broadband Subscribers in the UK, compared to Germany, USA and the OECD, 2003-June 2008
Broadband Subscribers per 100 Inhabitants in the UK, compared to Germany, USA and the OECD Average, 2003-June 2008
Broadband Subscribers in the UK, by Access Technology, compared to the OECD Average in %, June 2008
Broadband Penetration and daily Internet Access in EU Comparison, 2008
6. PLAYERS
Leading B2C E-Commerce Players in the UK; by Assortments
Leading B2C E-Commerce Players in the UK; by Unique Visitors and Audience Reach, February 2010
Leading B2C E-Commerce Players in the UK; by total UK Visits (000), May 2009
Facts about Tesco.com
Facts about Amazon.co.uk
Facts about Argos.co.uk
Facts about Sainsbury.co.uk
Facts about Asda.com
News about Woolworths.co.uk
FRANCE B2C E-COMMERCE REPORT 2010
1. TRENDS
France vs. EU Broadband & Internet Usage Indicators, 2004-2008
B2C E-Commerce Usage Trends in France, Q3 2009
B2C E-Commerce Value and Growth Trends in France, Q2 2009
Basket Size in the French E-Commerce Market, in EUR per Order, Q2/2006-Q2/2009
M-Commerce in France, most popular M-Commerce Applications, in %, 2009
2. SALES
Retail and Home-Shopping Sales in France, in EUR billion, 2004-2008
B2C E-Commerce Sales in France, in EUR billion, 2003-2010f
B2C E-Commerce Sales Forecast, France vs. selected EU Countries, in EUR billion, 2014f
B2C E-Commerce Sales by Country in Europe, incl. France, in GBP billion, 2009 & 2010f
3. SHARES
Share of B2C E-Commerce on total Retail and Home-Shopping Sales in France, in %, 2004-2008
4. PRODUCTS
Types of Goods and Services bought Online in France, in % of Internet Users, May 2009
Types of Goods and Services bought Online in France compared to the EU27 Average, in %, Q2 2008
5. USERS / SHOPPERS
Individuals in EU Countries using the Internet on Average Daily or almost every Day, including France, in %, Q1 2009
Percentage of Households in EU Countries with Internet / Broadband Access, including France, in %, Q1 2007-Q1 2009
Development of Internet Users in France, in million and Penetration in %, 2008-2013f
Internet Shoppers in EU Countries by Gender, including France, ranked by Total, in %, Q1 2009
Number of Internet Shoppers, in million, 2007-2008
Share of Internet Shoppers on Internet Users in France, by Region, Age Groups and Gender, in %, 1Q 2009
Internet Shoppers in France by Age Groups compared to the EU27 Average, in %, 2008
Development of Internet Shoppers in France, compared to the EU27 Average, in %, 2006, 2008 & 2009
Development of Broadband Households (millions) and Penetration in France, 2007-2012f
Broadband Subscribers in France compared to Germany, USA and the OECD, 2003-June 2008
Broadband Subscribers per 100 Inhabitants in France, comp. to Germany, USA and the OECD Average, 2003-June 2008
Broadband Subscribers in France by Access Technology compared to the OECD Average, in %, June 2008
Broadband Penetration and daily Internet Access in France vs. EU Comparison, 2008
6. PLAYERS
Leading B2C E-Commerce Players in France; by Assortments
Leading B2C E-Commerce Players in France; by Unique Visitors and Audience Reach, February 2010
Top 15 Online Shopping Sites in France, ranked by Unique Visitors, Reach, Nationality and Type, Q2 2009
Top 10 Online Retail Sites in France by million Visitors, July 2008 & July 2009
Top 10 Retail Clothing Sites in France by Visitors, in thousands, July 2008 & July 2009
Top 5 Travel Agency Sites in France by million Visitors, Q2 2009
Top 5 Furniture and Do-It-Yourself Sites in France by million Visitors, Q2 2009
Facts about Amazon.fr
Facts about Cdiscount.com
Facts about Vente-privee.com
SPAIN B2C E-COMMERCE REPORT 2010
1. TRENDS
Internet Usage and Internet Shopping Habits in Spain, 2008
Internet Penetration in Spain, by Regions, in %, 2009
Internet Access in Spain, by Devices, in %, 2008
Site Categories by Percentage of Usage in Spain, 2009
B2C E-Commerce Growth in Spain, Q2 2009
B2C E-Commerce and Internet Shopper Profile in Spain, 2008
Preferred Online Shopping Sites in Spain, in %, 2008
Payment Forms in Online Shopping in Spain, in %, 2008
Spain vs. EU Broadband & Internet Usage Indicators, in %, 2004-2008
2. SALES
Total Retail (EUR billion) and Home-Shopping (EUR million) Sales in Spain, 2005-2008
B2C E-Commerce Sales in Spain, in EUR billion, 2002-2008
B2C E-Commerce Sales Forecast by Country in Europe, incl. Spain, in EUR billion, 2014f
B2C E-Commerce Sales by Country in Europe, incl. Spain, in GBP billion, 2009 & 2010f
Yearly Average B2C E-Commerce Expenditure per Internet Shopper in Spain, in EUR, 2003-2008
3. SHARES
Share of B2C E-Commerce on total Retail Sales in Spain, in %, 2004-2008
4. PRODUCTS
Types of Goods and Services bought Online in Spain, compared to the EU27 Average, in %, Q2 2008
Internet Shopping by Services & Product Category in Spain, 2008
Goods and Services bought Online in Spain, in %, 2008
5. USERS / SHOPPERS
Individuals in EU Countries using the Internet on Average daily or almost every Day, including Spain, in %, Q1 2009
Percentage of Households in the EU with Internet Access or Broadband Access, including Spain, in %, Q1 2007-Q1 2009
Development of Internet Users (millions) and its Percentage of Country Population in Spain, 2008-2013f
Internet Access by Location in Spain, 2005-2007, Oct/Nov 2008, Oct/Nov 2009
Internet Users by Gender in Spain, in %, 2005-2007, Oct/Nov 2008, Oct/Nov 2009
Internet Usage by Age Groups, in %, Oct/Nov 2009
Type of Internet Access at Home in Spain, Internet Shoppers vs. Internet Users, in %, 2008
Internet Shoppers as Percentage of Internet Users in Spain, 2002-2008
Internet Shoppers by Gender in the EU, including Spain, in %, Q1 2009
Internet Shoppers in Spain by Age Groups, compared to the EU27 Average, in %, 2008
Development of Internet Shoppers in Spain, compared to the EU27 Average, in %, 2004, 2006, 2008 & 2009
Purchase Frequency of Goods and Services bought Online in Spain, in %, 2008
Broadband Subscribers in Spain, compared to Germany, USA and the OECD, 2003-June 2008
Broadband Subscribers per 100 Inhabitants in Spain, compared to Germany, USA and the OECD Average, 2003-June 2008
Broadband Subscribers in Spain, by Access Technology, compared to the OECD Average, in %, June 2008
Broadband Penetration and daily Internet Access in EU Comparison, 2008
6. PLAYERS
Leading B2C E-Commerce Players in Spain; by Assortments
Leading B2C E-Commerce Players in Spain; by Unique Visitors and Audience Reach, February 2010
Top Online Spanish Groceries/Drinks/Drugs/Toiletries & Perfumes Retailers, % of Respondents, 2008
Top Online Spanish Entertainment Tickets Retailers, % of Respondents, 2008
Top Online Spanish Travel & Tourism Retailers, % of Respondents, 2008
Facts about Atrapalo.com
News about Zara.es
ITALY B2C E-COMMERCE REPORT 2010
1. TRENDS
ICT and E-Commerce Industry in Italy
B2C E-Commerce Trends in Italy
B2C E-Commerce Drivers in Italy
Principal Payment System Adopted by Internet Shops in Italy, in %, 2009
Couriers used by Internet Shops in Italy, in %, 2009
Italy vs. EU Broadband & Internet usage Indicators, in %, 2004-2008
2. SALES
Total Retail (EUR billion) and Distance Selling (EUR million) Sales in Italy, 2005-2008
B2C E-Commerce Sales in Italy, in EUR billion, 2005-2008
B2C E-Commerce Sales by Country in Europe, including Italy, in GBP billion, 2009 & 2010f
3. SHARES
Share of B2C E-Commerce on total Retail Sales in Italy, 2005-2008
4. PRODUCTS
Types of Goods and Services bought Online in Italy, in %, 2009
Average Revenue by Product Category in Italy, in EUR, 2009
Growth by Product Category in Italy, in %, 2009
Types of Goods and Services bought Online in Italy compared to the EU27 Average, in %, Q2 2008
5. USERS / SHOPPERS
Individuals in EU Countries using the Internet on Average daily or almost every Day, including Italy, in %, Q1 2009
Percentage of Households in EU Countries with Internet / Broadband Access, including Italy, in %, Q1 2007-Q1 2009
Development of Internet Users (millions) and its Percentage of Country Population (%) in Italy, 2008-2013f
Internet Shoppers in EU Countries by Gender, incl. Italy, ranked by Total, in %, Q1 2009
Internet Shoppers in Italy by Age Groups, compared to the EU27 Average, in %, 2008
Development of Internet Shoppers in Italy compared to the EU27 Average, in %, 2006, 2008 & 2009
Broadband Subscribers in Italy compared to Germany, USA and the OECD, 2003-June 2008
Broadband Subscribers per 100 Inhabitants in Italy compared to Germany, USA and OECD Average, 2003-June 2008
Broadband Subscribers in Italy by Access Technology compared to the OECD Average, in %, June 2008
Broadband Penetration and daily Internet Access in EU comparison, incl. Italy, 2008
6. PLAYERS
Leading B2C E-Commerce Players in Italy; by Assortments
Leading B2C E-Commerce Players in Italy; by Unique Visitors and Audience Reach, February 2010
Facts about Mediaworld.it
Facts about Eprice.it
Facts about Bonprix.it
Facts about Yoox.com
NETHERLANDS B2C E-COMMERCE REPORT 2010
1. TRENDS
B2C E-Commerce in the Netherlands: General Trends
B2C E-Commerce in the Netherlands: Sales
B2C E-Commerce in the Netherlands: Delivery
B2C E-Commerce in the Netherlands: Online Shoppers
Netherlands vs. EU Broadband & Internet Usage Indicators, in %, 2004-2008
Mobile Internet Trends in the Netherlands
2. SALES
B2C E-Commerce, total Retail and Home-Shopping Sales, in EUR billion, 2005-2008
B2C E-Commerce Sales Forecast in Europe, incl. Netherlands, in EUR billion, 2014f
B2C E-Commerce Sales by Country in Europe, incl. Benelux, in GBP billion, 2009 & 2010f
3. SHARES
B2C E-Commerce Share of total Retail and Home-Shopping Sales, in %, 2005-2008
4. PRODUCTS
Types of Goods and Services bought Online in the Netherlands, compared to the EU27 Average, in %, Q2 2008
Top 10 Products in E-Commerce in the Netherlands, ranked by Turnover, in EUR million, Q1 2009
5. USERS / SHOPPERS
Individuals in EU Countries using the Internet on Average daily or almost every Day, including the Netherlands, in %, Q1 2009
Percentage of Households in EU Countries with Internet / Broadband Access, including the Netherlands, in %, Q1 2007-Q1 2009
Development of Internet Users and its Percentage of Country Population in the Netherlands, 2007-2012f
Internet Shoppers in EU Countries by Gender, ranked by Total, in %, Q1 2009
Internet Shoppers in the Netherlands by Age Groups compared to the EU27 Average, in %, 2008
Development of Internet Shoppers compared to the EU27 Average, in %, 2006, 2008 & 2009
Internet Shoppers Forecast, Netherlands vs. selected EU Countries, in million, 2014f
Broadband Subscribers in the Netherlands, compared to Germany, USA and the OECD, 2003-June 2008
Broadband Subscribers per 100 Inhabitants in the Netherlands, compared to Germany, USA and the OECD Average, 2003-June 2008
Broadband Subscribers in the Netherlands by Access Technology compared to the OECD Average, in %, June 2008
Broadband Penetration and daily Internet Access in EU Comparison, 2008
6. PLAYERS
Leading B2C E-Commerce Players in the Netherlands; by Assortments
Leading B2C E-Commerce Players in the Netherlands; by Unique Visitors and Audience Reach, February 2010
Facts about Wehkamp.nl
Facts about Bol.com
News about Hippas.nl
BELGIUM B2C E-COMMERCE REPORT 2010
1. TRENDS
B2C E-Commerce in Belgium: General Trends
B2C E-Commerce in Belgium: Internet Sales and Webshop Numbers
B2C E-Commerce in Belgium: Industry and Future Perspectives
Average Amount spent per Online Purchase in Belgium, in %, 2007 & 2008
Delivery Methods used in B2C E-commerce in Belgium, in %, 2008
Preferred Payment Methods of Internet Pure Players in Belgium, in %, 2008
Number and Growth (in %) of Online Shops in Belgium, 2007-2009
Internet Pure Players vs. Multi-Channel Players in Belgium, in %, 2007-2008
Belgium vs. EU Broadband & Internet Usage Indicators, 2004-2008
2. SALES
B2C E-Commerce (EUR million), total Retail (EUR billion) and Distance Selling (EUR million) Sales, 2005-2008
B2C E-Commerce Sales by Country in Europe, incl. Benelux, in GBP billion, 2009 & 2010f
3. SHARES
B2C E-Commerce Share of total Retail and Distance Selling in Belgium, in %, 2006-2008
4. PRODUCTS
Types of Goods and Services bought Online in Belgium compared to the EU27 Average, in %, Q2 2008
5. USERS / SHOPPERS
Individuals in the EU using the Internet on Average daily or almost every Day, incl. Belgium in %, Q1 2009
Percentage of Households in EU Countries with Internet / Broadband Access, incl. Belgium, in %, Q1 2007-Q1 2009
Development of Internet Users (millions) and its Percentage of Country Population in Belgium, 2000 & 2009
Internet Shoppers in EU Countries by Gender, ranked by Total, in %, Q1 2009
Internet Shoppers in Belgium by Age Groups compared to the EU27 Average, in %, 2008
Development of Internet Shoppers in Belgium compared to the EU27 Average, in %, 2006, 2008 & 2009
Broadband Subscribers in Belgium compared to Germany, USA and the OECD, 2003-June 2008
Broadband Subscribers per 100 Inhabitants comp. to Germany, USA and OECD Average, 2003-June 2008
Broadband Subscribers in Belgium by Access Technology compared to the OECD Average, in %, June 2008
Broadband Penetration and daily Internet Access in EU Comparison, 2008
6. PLAYERS
Leading B2C E-Commerce Players in Belgium; by Assortments
Leading B2C E-Commerce Players in Belgium; by Unique Visitors and Audience Reach, February 2010
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